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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Foglight - Application Management to Unify IT and the Business by Dell Software.
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The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist

November 30, 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more! 
(WHITE PAPER) READ ABSTRACT |

Better Insights and Alignment with Business Intelligence and Scorecards by Oracle Corporation

May 01, 2011 - (Free Research)
This paper discusses how traditional BI systems with disconnected capabilities fall short at monitoring, aligning and benchmarking performance. Learn how Oracle BI 11g is designed to help today's organizations drive profitable growth, change, and many other operational and functional performance goals. 
(WHITE PAPER) READ ABSTRACT |

BIRT Performance Analytics: Self-Service Business Intelligence That Drives Real Performance Improvement by Actuate

March 15, 2012 - (Free Research)
This white paper uncovers strategies for performance improvement through self-service business intelligence. 
(WHITE PAPER) READ ABSTRACT |

Journal of Management Excellence - Introducing Management Excellence by Oracle Corporation

June 05, 2008 - (Free Research)
A recent global study from Cranfield School of Management found organizations are too internally focused and did not use sufficient external information or benchmarking. A better understanding of management processes is needed. That is why we introduced our view on the management process: strategy-to-success. Read this whitepaper to learn more. 
(WHITE PAPER) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 19, 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Quick guide to rallying stakeholders and gaining buy-in for a successful ERP project by Deltek (E-mail this company)

August 02, 2013 - (Free Research)
Using an Enterprise Resource Planning (ERP) system can provide project-based businesses with much needed oversight as well an opportunity to drive efficiency and make cost savings. However, it is important that key stakeholders buy into ERP and sit firmly behind it, during its selection, implementation and day-today use. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly E-Zine: 5-11 July 2011 by ComputerWeekly.com

July 08, 2011 - (Free Research)
The Computer Weekly eZine carries on the best tradition of the Computer Weekly Magazine by providing UK IT leaders with the best information, the best knowledge and the best buying information to help succeed in the industry. 
(EZINE)

Presentation Transcript: Making Time for Endpoint Security by BigFix

November 29, 2010 - (Free Research)
This presentation transcript discusses the importance of performance considerations when buying endpoint security suites. You’ll gain insight on how to improve the performance of security and configurations in order to keep downtime to an absolute minimum. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Zen and the Art of the Balanced Scorecard by Oracle Corporation

October 01, 2010 - (Free Research)
As much an art as a science, the balanced scorecard is a living process that must be adaptive to constantly changing external forces and internal course corrections. You learn as you go. This paper contains a few guiding principles that will help you along the way. 
(WHITE PAPER) READ ABSTRACT |

Zen and the Art of the Balanced Scorecard by Oracle Corporation

December 01, 2008 - (Free Research)
Today the use of balanced scorecards for performance management has become a hallmark of a well-run company. This paper will provide guiding principles to help your company's overall performance. 
(WHITE PAPER) READ ABSTRACT |

Human Capital Management: How Top Organizations Drive Company Profits Efficiently by SAP America, Inc.

January 2007 - (Free Research)
The study finds that the best human capital management organizations constantly reassess their processes to strike a balance in the drive to optimize efficiency, cost, and service delivery in a continually changing environment. 
(WHITE PAPER) READ ABSTRACT |

Strategic Insight for Your SAP Deployment: The Top 3 Techniques for Capacity and Performance Management by HyPerformix

July 2008 - (Free Research)
The emerging best practice of predictive analysis provides accurate predictions of performance and capacity, hands-on real observed results, that allow you to make informed business decisions about IT investments. 
(WHITE PAPER) READ ABSTRACT |

What you Need to Do Coming out of a Downturn (and How to Actually get it Done) by Infor

April 2010 - (Free Research)
Now is the best possible time to re-engineer your organization for peak performance. With just a few smart moves you can position your organization to come out of the downturn even more successful than before and for years or decades to come. Read on to learn more about these 6 smart moves that will ensure success. 
(EBOOK) READ ABSTRACT |

Managing Network Bandwidth to Maximize Performance by Fluke Networks

October 2010 - (Free Research)
This white paper describes how to leverage best practices to monitor, baseline, and manage the network bandwidth and performance. It also highlights how to identify and eliminate issues such as unwanted traffic, unwanted protocols, and network problems with factory default switch configurations. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Need for Best of Breed. Tips for your ERP & BI Application Strategy by IBM Cognos

June 2009 - (Free Research)
This Webcast Transcript can help you put your business intelligence (BI) and enterprise resource planning (ERP) needs into perspective with application strategy tips offered by Ray Wang at Forrester Research. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

E-Book: How to Get Funding for Data Quality Programs by Pitney Bowes Business Insight

August 2010 - (Free Research)
Sound data quality is a fundamental requirement of successful data management programs. However, the importance of data quality may be overlooked by executives who take it for granted. This e-book provides readers with advice designed to help them win approval for data quality initiatives on both IT and business grounds. 
(EBOOK) READ ABSTRACT |

Optimizing PC Performance with Simple Benchmarking Processes by Intel Corporation

November 2008 - (Free Research)
Check out this paper to learn how to enhance PC performance and overall IT efficiency by utilizing Intel's unique new platform performance benchmarking process. 
(WHITE PAPER)

Benchmarking in the contact center: Tips for managing what you measure by Avaya

December 2010 - (Free Research)
Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 24 January 2012: Has Microsoft succeeded with Trustworthy Computing? by ComputerWeekly.com

January 2012 - (Free Research)
In this week’s Computer Weekly, we mark the 10th anniversary of Microsoft’s Bill Gates announcing the Trustworthy Computing initiative, and ask if it has made IT more secure. We look at what Oracle’s latest developments mean for its software users running rivals’ servers, and conclude our Buyer’s Guide to IT consumerisation. Download the issue now. 
(EZINE) READ ABSTRACT |

Oracle Hyperion Performance Scorecard by Oracle Corporation

December 2008 - (Free Research)
To regularly monitor and measure performance, senior managers require a link between their company’s strategic and operational plans. Oracle Hyperion Performance Scorecard can help you define a methodology-neutral strategy and measure performance against goals, monitor progress on a regular basis, and communicate across your entire enterprise. 
(DATA SHEET) READ ABSTRACT |

Building a Data Quality Scorecard for Operational Data Governance by DataFlux Corporation

June 2008 - (Free Research)
Operational data governance is the process of evaluating data to see if data effectively satisfies the organization's business needs. This is measured with a "data quality scorecard", a management tool for monitoring organizational performance. 
(WHITE PAPER) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
(SOFTWARE PRODUCT)

Introduction to Scorecard for Model Builder by FICO

March 2008 - (Free Research)
The purpose of this paper is to provide analytically oriented business users of predictive modeling tools with a description of Model Builder's Scorecard module (MBS). 
(WHITE PAPER) READ ABSTRACT |

Oracle Scorecard and Strategy Management by Oracle Corporation

June 2011 - (Free Research)
This data sheet details how Oracle Scorecard and Strategy Management extends the Oracle Business Intelligence Enterprise Edition with capabilities that enable strategic goals to be communicated across the organization and monitoring progress over time. 
(WHITE PAPER) READ ABSTRACT |

Oracle Scorecard and Strategy Management by Oracle Corporation

October 2010 - (Free Research)
This data sheet details how Oracle Scorecard and Strategy Management extends the Oracle Business Intelligence Enterprise Edition (OBIEE) with capabilities that enable strategic goals to be communicated across the organization and monitoring progress over time. Read on to learn about the features and benefits of this innovative solution. 
(DATA SHEET) READ ABSTRACT |

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