This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%. 

Traditional approaches to risk management emphasize mitigation, focusing on the readily apparent risks facing a company in the areas of security, privacy, credit, regulatory, technology, fraud and more. These threats are, of course, important and must be addressed. 

Managing backup and recovery in today's environment is a multi-dimensional challenge with both near and long term business requirements. This paper explains 5 topics to think about as you design your long-term data retention plans. 

CA ARCserve Backup unites innovative data deduplication technology, powerful storage resource management (SRM) reporting and robust security measures. Use this ROI calculator to find out how much your organization can save with ARCserve. 

Outsourcing an application means your organization relinquishes some control. In this article Heather Clancy will offer seven questions that you should resolve with your provider before investing in SaaS. 

In this webcast hear from leading analyst firm Gartner Research and Information Management solution providers HP on how to reduce the cost and risk of e-discovery, with a focus on Legal Hold best practice and solutions, and how a proactive e-discovery strategy will help you optimize the Legal Hold process. 

Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies. This white paper explains why such a process is important. 

In this webcast, learn how Brunel University solved their email management challenges of massive email growth, lengthy tape backups and long searches. Discover how to develop an email archiving strategy that automatically captures, preserves and manages all corporate emails for compliance regulations. 

In this expert E-Guide, learn about 3 actions to take in your organization that improve security beyond the requirements of PCI compliance. Also discover how examining the flow of data in a new way allows you to communicate risks and issues to executive management, often justifying expenses in critical areas such as security and compliance 

In this expert E-guide, you will explore the importance of e-discovery through key tips and how you can assure you do not have e-discovery gaps in your information management process. Also, learn the do's and don'ts from two large corporations around their experiences with e-discovery and document retention. 

The global economy has gone through a painful restructuring in the last year. The economic downturn has however presented many opportunities for firms to cut costs and enhance their productivity. In this webcast you'll learn how to leverage those opportunities using Blackberry® solutions for accounting firms.