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Featured Sponsors
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research)
In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
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Google Voice: Ready for the Enterprise? by ComputerWeekly.com
January 2011 - (Free Research)
Google announced its Google Voice service in 2009 as a "trial service, by invitation only", but it quickly became widely available in the US. Google originally stated that it was a consumer service and not meant to be an enterprise service, but the player now considers it part of its enterprise service portfolio.
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Live Help: Global Consumer Views & Trends Live Voice and Live Chat by Art Technology Group (ATG)
June 2010 - (Free Research)
This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat.
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Optimizing WAN Performance: Accelerating Market Growth by Burton Group
April 2008 - (Free Research)
This report, updated by Senior Analyst Eric Siegel, describes cost-effective bandwidth optimization techniques such as compression and caching along with protocol optimization techniques and wide-area file services (WAFS) technologies.
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
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UK IT priorities 2012 by ComputerWeekly.com
August 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies.
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Nimsoft for Cisco VoIP Monitoring by Nimsoft, Inc.
February 2011 - (Free Research)
Today’s successful VoIP deployments require incessant network availability and 360 degree transparency of the infrastructure. Read this paper to learn how to achieve this requirement by proactively monitoring end-to-end performance of all VoIP components for improved quality of service and problem diagnosis.
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Mobile Security Report 2009 by McAfee, Inc.
December 2009 - (Free Research)
Device manufacturers are balancing control with innovation, a dynamic that often controls the mobile ecosystem. This is why the McAfee Mobile Security Report 2009 is taking a closer look at manufacturers’ security experiences, their concerns and priorities, and their approach to major security challenges that lie ahead of them in the near future.
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E-Guide: Backup Reporting Software Keeps Backups 'Honest' by HP
December 2011 - (Free Research)
Backups aren't always perfect, and it's not always easy to tell when they're not working correctly. Fortunately there's backup reporting software to keep things in check. Check out this expert E-Guide to learn the benefits and different types of backup reporting software available today.
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Special Report on Cisco by ComputerWeekly.com
June 2011 - (Free Research)
This special seven-page report from Computer Weekly analyses the challenges facing Cisco, its financial performance, the services it offers, its place in the IT market and its future strategy.
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Is Your Network Ready for VoIP? by BlueCoat
October 2010 - (Free Research)
This paper summarizes in question and answer format the many critical factors pertaining to VoIP’s viability, regardless of which vendor’s IP-PBX system is deployed across the distributed enterprise.
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Gartner Report - Critical Capabilities for Enterprise Endpoint Backup by Druva Software
November 2012 - (Free Research)
This document provides detailed stack ranking of 11 endpoint backupproducts against 12 critical capabilities and across two use cases. Userscan use this research to narrow down their enterprise endpoint backup product shortlist.
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How to Get the Cisco Tech Support You Need, Online by Cisco Systems, Inc.
January 2011 - (Free Research)
IT and telecom staff in small businesses (up to 250 employees) meet up at what Google Analytics reports is one of the most popular support sites of its size—the Cisco Small Business Support Community. Whenever you need technical support, or want to learn more about your technology, connect with the community and get support. Read on to learn more.
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