Backup Orders Call White Papers, Backup Orders Call Software, Backup Orders Call Research, Hardware and Services

Avaya Aura Contact Center Scripting Demystified by Global Knowledge

May 18, 2011 - (Free Research)

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.

(WHITE PAPER)

READ ABSTRACT |

Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

(WHITE PAPER)

READ ABSTRACT |

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 05, 2012 - (Free Research)

With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.

(CASE STUDY)

READ ABSTRACT |

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 26, 2012 - (Free Research)

This paper discusses using predictive analytics to improve customer satisfaction.

(EBOOK)

READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

How to Accurately Detect and Correct Packet Loss by Silver Peak

December 31, 2010 - (Free Research)

<p>This paper explains how packet loss can be properly measured throughout an enterprise, and what can be done to mitigate its effects in real-time.</p>

(WHITE PAPER)

READ ABSTRACT |

IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

Business Centric DLP by McAfee, Inc.

November 01, 2011 - (Free Research)

This report, by Jon Oltsik from Enterprise Strategy Group, examines the need for a new business-centric approach to DLP in order to align business and security requirements.

(WHITE PAPER)

READ ABSTRACT |

The Data Replication Bottleneck: Overcoming Out-of-Order and Lost Packets by Silver Peak

November 30, 2007 - (Free Research)

This analyst paper explores why packet loss and ordering has become such a bit problem in today's WANs and offers what can be done to overcome these packet delivery challenges.

(WHITE PAPER)

READ ABSTRACT |

Redefining Backup & Recovery: A Call to CIOs by CommVault Systems, Inc.

May 16, 2012 - (Free Research)

Modernizing your IT environment can be a futile development if you don't keep your backup and recovery operations up to speed.

(WHITE PAPER)

READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Transitioning from Tape to a Disk Backup Appliance by EMC Corporation

May 01, 2012 - (Free Research)

This SearchStorage.com E-Guide is here to help you make the transition from tape to disk as smooth as possible. Read on as backup expert Brien Posey offers insight into the 7 steps that you need to follow in order to have a fast, stress-free transition.

(EGUIDE)

READ ABSTRACT |

Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation

December 01, 2008 - (Free Research)

This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system

(ANALYST REPORT)

READ ABSTRACT |

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.

September 22, 2011 - (Free Research)

Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.

(WEBCAST)

READ ABSTRACT |

Backup and Recovery of Oracle® Database on Dell™ EqualLogic™ PS Series iSCSI Storage by Dell, Inc.

December 31, 2009 - (Free Research)

This white paper describes a snapshot-based Oracle database backup and recovery solution using Dell EqualLogic PS Series iSCSI storage which can improve the backup and recovery time and help the IT administrator meet SLAs. Read now to learn more.

(WHITE PAPER)

READ ABSTRACT |

The (Business) Day After: Making a Double Rebound from Disaster by Iron Mountain

February 28, 2012 - (Free Research)

This white paper has today's best practices and keys to help you get back on your feet even if your backup data has been lost. Receive a backup maintenance checklist with key questions to ask regarding your backup strategies, discover common backup challenges and more. Read on to ensure you're prepared for the worst.

(WHITE PAPER)

READ ABSTRACT |

Accelerate Virtualization Initiatives With Agentless Backup for VMware by Acronis

December 14, 2011 - (Free Research)

Get virtualization enabled with Acronis Backup & Recovery 11, the only solution that seamlessly integrates disaster recovery and data protection for your physical, virtual and cloud.

(TRIAL SOFTWARE)

READ ABSTRACT |

Software Trial: Integrated Backup, Recovery and Data Protection for VMware by Acronis

March 09, 2012 - (Free Research)

Acronis® vmProtect™ 7 is built specifically for VMware vSphere®, and provides all the features you need in an extremely easy-to-use agentless backup solution that can be deployed in minutes so you can quickly begin backing up your vSphere environment.

(DEMO)

READ ABSTRACT |

10 Essential Security Policies by Global Knowledge

May 12, 2010 - (Free Research)

Writing a corporate security policy might seem complex, but ultimately it is a collection of many small policies. These ten security policies (or sub-policies) are essential to every organization, regardless of size, location, age, mission, or the product or service produced, and are presented here (in no particular order).

(WHITE PAPER)

READ ABSTRACT |

Beyond Deduplication Rethinking Data Protection by Syncsort

March 26, 2012 - (Free Research)

Check out this white paper for a look into the challenges associated with dedupe that are still plaguing administrators, and discover the direction deduplication may be headed in. Also learn today's best practices for establishing a successful backup and recovery strategy.

(WHITE PAPER)

READ ABSTRACT |

The Expert Guide to VMware Data Protection and Disaster Recovery by Veeam Software

February 09, 2011 - (Free Research)

This white paper looks at traditional backup and recovery methods and why they do not work well in virtual environments, as well as the new backup and recovery methods that were developed specifically for virtualization.

(WHITE PAPER)

READ ABSTRACT |

The Value of iLayer Management: A Technical Brief by Quantum Corporation

April 29, 2010 - (Free Research)

The following paper examines Quantum’s new Scalar tape libraries with integrated iLayer management. This technology was developed to improve data backup, giving its tape libraries disk-like management features. Read this paper now to get an in-depth look at these new tools.

(IT BRIEFING)

READ ABSTRACT |

Generating Proven Business Value with EMC Next-Generation Backup and Recovery by EMC Corporation

December 31, 2011 - (Free Research)

IDC recently interviewed 10 European companies that have deployed EMC backup and recovery solutions. The purpose was to identify and quantify the resulting business value of each project, in order to calculate a cumulative ROI. Read now to learn the study's key findings.

(WHITE PAPER)

READ ABSTRACT |

The Rising Impact of Virtualization on Data Backup and Recovery by Acronis

February 20, 2012 - (Free Research)

This white paper highlights the rise of virtualization and explores what businesses today can do in terms of adjusting backup and recovery functions to maintain a functioning virtual data center. Learn what applications are most commonly virtualized today, discover the differences in backup between small and large organizations and more.

(WHITE PAPER)

READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.

Business email address:
First name: (optional)
Last name: (optional)