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Service. Smarter. Thriving in the age of the empowered customer by IBM
January 30, 2012 - (Free Research)
In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale.
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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com
October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
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E-Guide: Expert Analysis of Spending in Today's Data Centers by Dell, Inc. and Intel
April 26, 2010 - (Free Research)
The majority of today's businesses have flat or decreasing data center budgets. In this expert E-Guide, brought to you by SearchDataCenter.com and Dell, you will gain insight into the latest data center purchasing trends.
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E-Guide: Expert tips for consolidating servers and avoiding sprawl by Dell, Inc. and Microsoft
December 29, 2011 - (Free Research)
This expert e-guide from SearchWindowsServer.com explains how you can leverage virtualization and other techniques to reduce the costs of running servers. Plus, obtain exclusive advice and answers to frequently asked questions about developing an effective server consolidation plan.
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Virtualization: Move beyond legacy processes for continuous improvement by Dell, Inc.
February 03, 2012 - (Free Research)
This expert e-guide from SearchCIO.com points out one common mistake companies make after setting up their virtual environments. Find out how IT operations differ in physical and virtual worlds and obtain exclusive advice to help you fully leverage your virtual infrastructure.
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M86 Security Labs: Threat Predictions 2012 by M86 Security
January 30, 2012 - (Free Research)
The 2011 threat landscape was dominated by three forceful trends – targeted attacks, social media threats and mobile malware. What does 2012 have in store for organizations and users? This report, prepared by experts at M86 Security Labs, explores the top 10 Web and email security predictions for this year.
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eGuide: Web content management strategy best practices by Ektron, Inc.
December 09, 2011 - (Free Research)
This e-guide explores the necessities involved in tackling a web content management (WCM) enterprise development project or overhaul, focusing on the need to align IT with business goals.
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Expert Tips on Data Center Outsourcing Management by HP and Intel
May 31, 2011 - (Free Research)
Readers of this e-guide document will learn about the different ways to approach data center outsourcing, including assessing services-oriented architectures for infrastructure and software. IT professionals will benefit from this document in learning how to evaluate, select and manage relationships with potential data center outsourcing partners.
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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.
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Service-Oriented Messaging by LEGACY DO NOT USE - IBM Corporation
December 2007 - (Free Research)
This Webcast explores the key elements necessary for improved SOA messaging. In this Webcast, you will examine the messaging benefits associated with JMS, HTTP, REST, SOAP, WS-Addressing, WS-ReliableMessaging, traditional message queues and intermediaries. You will how to leverage various messaging constructs during the services design process.
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Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase
Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone.
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Deduplication -- Sorting through the Hype by LEGACY - DO NOT USE - Datalink.
August 2008 - (Free Research)
Attend this webcast, led by seasoned Datalink storage experts, to learn exactly what deduplication can do for you-what's real and what's hype.
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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
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Social Media-based Customer Loyalty Programs by Infor CRM
February 2012 - (Free Research)
This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.
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IT Leaders Roundtable: Ensuring Application Performance by CA Technologies.
August 2011 - (Free Research)
Emerging service delivery models are changing the nature of the application lifecycle. Cloud computing and managed services promise cost and flexibility benefits, but make the performance of applications dependent on services outside the enterprise. Read on to learn how industry experts are addressing these challenges.
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Top 7 Network Monitoring Challenges by CA Technologies.
June 2011 - (Free Research)
tbdNetwork traffic monitoring is often touted as a way for enterprises to meet performance, security and compliance goals. This expert e-guide discusses why there is a need for a network performance baseline and how it can catch changes in traffic that could indicate problems.
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