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1 - 8 of 8

Service. Smarter. Thriving in the age of the empowered customer by IBM

January 30, 2012 - (Free Research)
In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale. 
(WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM

March 31, 2011 - (Free Research)
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 
(ANALYST BRIEF) READ ABSTRACT |

Maximize efficiency and increase business value with automation by Hewlett-Packard Company

October 26, 2011 - (Free Research)
This case study from a national restaurant chain provides detail on their approach and business benefits of using HP Operations Orchestration to improve service levels to internal customers, drive efficiencies and reduce costs. 
(CASE STUDY) READ ABSTRACT |

Dell Server Solutions - PowerEdge Tower Servers by Dell, Inc. and Intel

April 12, 2011 - (Free Research)
Tower Servers are ideal first servers for small businesses with the right combination of value, reliability, collaboration and data protection features to improve your business continuity and productivity. Learn more in this video which takes a look at a growing restaurant's adoption of a Dell PowerEdge Tower Server. 
(VIDEO) READ ABSTRACT |

CW+: How to build, secure, manage and measure IT workloads by ComputerWeekly.com

January 05, 2011 - (Free Research)
Computing infrastructure today is highly versatile and this has many benefits for businesses. Unfortunately, it also has downsides; use that infrastructure unintelligently and costs can get out of control. 
(WHITE PAPER) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited

January 04, 2012 - (Free Research)
Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data. 
(WHITE PAPER) READ ABSTRACT |

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