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Service. Smarter. Thriving in the age of the empowered customer by IBM January 30, 2012 - (Free Research) In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale.  (WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).  (ANALYST BRIEF) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.  (ESSENTIAL GUIDE) READ ABSTRACT |

HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited January 04, 2012 - (Free Research) Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.  (WHITE PAPER) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com September 05, 2011 - (Free Research) Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs.  (IT BRIEFING) READ ABSTRACT |

Roxbury Community College delivers exceptional technology experience with HP Networking and Converged Infrastructure by HP and Intel February 09, 2012 - (Free Research) This case study explains how one organization within the education industry improved network performance and IT reliability while reducing physical server count and power and cooling demands all with converged infrastructure solutions.  (CASE STUDY) READ ABSTRACT |

Proactive Network Monitoring and Management by Nimsoft, Inc. January 05, 2012 - (Free Research) Uncover how monitoring technology can equip network administrators with the vital insights needed to govern and ensure availability of servers and applications, whether managed locally or in the cloud.  (WHITE PAPER) READ ABSTRACT |

Vyatta Network OS - Version VC6.3 by Vyatta Inc. February 24, 2011 - (Free Research) Vyatta provides softwarebased networking and security software that uniquely satisfies emerging IT architectures that are leveraging virtualization, multi-core server platforms and cloud computing models. The Vyatta Network OS includes:Dynamic Routing (BGP, OSPF, RIP) Stateful Firewall IPSec VPN Intrusion Prevention SSL OpenVPN Secure Web Filtering  (DOWNLOAD) READ ABSTRACT |

Security risks that can affect your industry by Websense, Inc. February 08, 2012 - (Free Research) As the threat landscape continues to evolve, the approaches to thwart them must also. But with emerging trends like social networking and the influx of mobile devices, ensuring adequate security is becoming more complex. In this expert resource, explore the security risks organizations face in today’s changing environment.  (EGUIDE) READ ABSTRACT |

Speed Up Citrix XenDesktop on the WAN - Cisco WAAS Optimizes Citrix XenDesktop Demonstration by Cisco Systems, Inc. December 22, 2011 - (Free Research) Access this video to learn how Cisco Wide Area Application Services (WAAS) can optimize your WAN with advanced data compression and reduce bandwidth consumption up to 70% while delivering enhanced application performance.  (PRODUCT OVERVIEW) READ ABSTRACT |

Cisco WAN Optimization for Citrix XenDesktop by Cisco Systems, Inc. December 22, 2011 - (Free Research) Access this whitepaper to learn about an optimized solution that mitigates the effects of the WAN and ensures customers can realize their business objectives.  (WHITE PAPER) READ ABSTRACT |

Is Your Network Ready for Cloud Computing - Presentation Transcript by Cisco Systems, Inc. February 08, 2012 - (Free Research) This presentation transcript will look at areas to cover with the cloud provider, including possible adjustments to firewalls and other perimeter defenses such as IPS, and how to ensure the changes don’t violate security policy.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Tips for Exchange Mailbox Protection by Mimecast April 04, 2011 - (Free Research) In this e-guide, gain expert insight into how to secure messages with Exchange Server 2010. Find out about common issues IT pros have with unprotected Exchange mailboxes and learn about options to ensure protection. And get tips for managing Exchange servers and administrators to achieve a successful message security initiative.  (EGUIDE) READ ABSTRACT |

Achieve Low Cost, Secure and Reliable Email with SaaS-based Unified Email Management by Mimecast April 01, 2011 - (Free Research) This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen.  (CASE STUDY) READ ABSTRACT |

Become a More Demand-Driven Organization by SAP America, Inc. September 30, 2011 - (Free Research) Today’s global supply chains are marked by lack of visibility and long decision-making times that make it difficult to plan and execute with the speed and precision required by today's volatile markets. This paper explains how to establish a highly collaborative, demand-driven planning process that will help you overcome these modern challenges.  (WHITE PAPER) READ ABSTRACT |

Expert approach to combining VDI and unified communications by Cisco Systems, Inc. January 13, 2012 - (Free Research) This expert e-guide form SearchUnifiedCommunications.com explains how to best approach unified communications in a virtual desktop infrastructure.  (EGUIDE) READ ABSTRACT |

SearchManufacturingERP.com Tip Guide: Manufacturing Social Media Software: Where it Makes Sense by Ariba, Inc. February 08, 2012 - (Free Research) Facebook, Twitter, and LinkedIn have taken social media by storm, but widespread adoption of social networking systems in manufacturing has not taken off. In this guide, learn best practices for implementing social media software and highlights of the business benefits provided.  (EGUIDE) READ ABSTRACT |

Channel Health IT E-Book Chapter: Network security concerns for health care by SearchNetworkingChannel.com February 07, 2012 - (Free Research) Access this resource for expert insight into how health IT leaders can face the network security challenges of today – and use these challenges as an opportunity to revamp their overall management strategy.  (EBOOK) READ ABSTRACT |

The Disaggregation of the Enterprise Network by HP and Intel February 08, 2012 - (Free Research) Market competition, innovation and a renewed focus on business requirements have led to a resurgence of multivendor network architectures. Access this resource to learn more about this renewed approach that can improve functionality and lower costs with little or no additional operational complexity.  (ANALYST BRIEF) READ ABSTRACT |

vSphere 5 Evaluation Guide - Volume 3: Advanced Networking Features by Dell and VMware February 08, 2012 - (Free Research) Explore advanced networking features in VMware vSphere 5.0 in this in-depth, step-by-step guide to configuring and testing these essential features for your virtual environment. Discover how NetFlow, port mirroring, and user-defined resource pools help network admins gain visibility in virtual machine traffic and troubleshoot network issues.  (WHITE PAPER) READ ABSTRACT |

What’s New in VMware vSphere 5: Networking by Dell and VMware February 08, 2012 - (Free Research) Explore enhanced networking tools and capabilities in vSphere 5.0 that can simplify the tasks ofnetwork admins by providing increased visibility into virtual infrastructure traffic, greater network I/O control, and end-to-end SLAs for critical applications.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Mobile Device Support by LogMeIn, Inc. February 08, 2012 - (Free Research) Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices.  (WHITE PAPER) READ ABSTRACT |

New Comprehensive Monitoring of XenDesktop-PHD Virtual Webinar by PHD Virtual Technologies Inc. February 03, 2012 - (Free Research) Access this webcast to learn more about monitoring virtual environments and why an end-to-end visibility solution is imperative to managing your network and virtual environments.  (WEBCAST) READ ABSTRACT |

Using the Network to Optimize a Virtualized Data Center by Dell, Inc. and Intel January 31, 2012 - (Free Research) Access this whitepaper to uncover why and how the network must evolve to optimize the benefits of virtualization.  (WHITE PAPER) READ ABSTRACT |

WAN Optimization: Why Go Virtual? by Silver Peak February 07, 2012 - (Free Research) In this 3-minute video, you’ll learn from CEO Rick Tinsley about Silver Peak’s portfolio of virtual WAN Op solutions – from the high end VRX with 20X the capacity of any other virtual appliance to the self-service free downloads on the VX-Xpress Marketplace. Bonus footage includes real world results from two customers.  (WEBCAST) READ ABSTRACT |

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