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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

(ESSENTIAL GUIDE)

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HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited

January 04, 2012 - (Free Research)

Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.

(WHITE PAPER)

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Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)

Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.

(WHITE PAPER)

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Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)

With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other.

(ANALYST BRIEF)

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The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)

Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs.

(IT BRIEFING)

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New Roles, New Rules: Are Your Smart Phones Tough Enough for Work? Why Emerging Enterprise Applications Require Ruggedness, Reliability by Intermec

May 12, 2011 - (Free Research)

Now that smart phones are being used by professionals in fields ranging from field service to customer care, evaluating and selecting the optimal device has become more challenging. Read this white paper for an in-depth look at which smart phone features make work easier and why ruggedness is a requirement.

(WHITE PAPER)

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Operational Analytics: Putting Analytics to Work in Operational Systems by Oracle Corporation

March 06, 2012 - (Free Research)

Download this white paper for a better understanding of how to use analytics to improve your day-to-day business operations.

(WHITE PAPER)

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Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc.

May 2004 - (Free Research)

People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason.

(WHITE PAPER)

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Working the Way Salespeople Work by Oracle Corporation

September 2008 - (Free Research)

Read this white paper to learn how SaaS implementations of CRM provide an entry point to data that more directly serves salespeople's needs with easy-to-use solutions that help them increase productivity and drive more revenue.

(WHITE PAPER)

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IBM Smart Analytics: Working Smarter with Analytics by IBM

October 2010 - (Free Research)

The key to working smarter is having the right information and insight to drive smarter business outcomes. Working smarter means your front line business leaders know where to find the new revenue opportunities and which product or service offerings are most likely to address the market requirement. Read this paper to find out so much more.

(WHITE PAPER)

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Connecting Through Content: Issue One by KnowledgeStorm, Inc (E-mail this company)

March 2007 - (Free Research)

This report, Issue One: How Technology Marketers Meet Buyers' Appetite for Content is the first in the Connecting Through Content series, which explores content creation, distribution and lead nurturing through the dual marketers' and technology buyers' perspectives.

(ANALYST REPORT)

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New ways of working - Microsoft’s ‘mobility’ ofﬁce by ComputerWeekly.com

June 2010 - (Free Research)

There is a common expectation among forward-looking companies that through the use of information technology new ways of working can be created that will enhance workplace conditions with such an effect as to improve employee satisfaction levels, increase productivity and ultimately impact positively upon company performance.

(WHITE PAPER)

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Making NAS Work for You: 5 Things to Remember by Cache IQ (E-mail this company)

April 2012 - (Free Research)

Don't let today's data growth overrun your NAS - check out this white paper to learn how you can start putting your storage back to work for you.

(WHITE PAPER)

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vSphere Monitoring: 6 Reports You Might Be Missing by Veeam Software

July 2011 - (Free Research)

Remember when virtualization was the hottest technology around? Back then, things were easy. Of course, those were virtualization’s early days, with low-hanging fruit and opportunities for improvement aplenty. But, then, something happened. Read on to learn more.

(WHITE PAPER)

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The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare

February 2007 - (Free Research)

Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.

(WHITE PAPER)

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Podcast--Connecting Through Content Issue One: How Technology Marketers Meet Buyers' Appetite For Content by KnowledgeStorm, Inc (E-mail this company)

May 2007 - (Free Research)

This report discusses content strategies and preferences from the unique perspectives of both the B2B technology buyers and marketers.

(PODCAST)

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How to establish end-point security by ComputerWeekly.com

November 2010 - (Free Research)

The aim of this paper is to demonstrate how endpoint security status can be used to enable access within a Collaboration Oriented Architecture.

(WHITE PAPER)

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ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.

September 2005 - (Free Research)

ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.

(WHITE PAPER)

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Protecting Private Data: 4 Encryption Choices by Iron Mountain

May 2011 - (Free Research)

Data protection is critical insurance against loss of data that could cripple a business. Creating a successful disaster recovery and data protection plan requires people, process and technology in the right recipe to be successful. It is not easy work, but it is essential work.

(WHITE PAPER)

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Finding the Cure for Order Processing Pain in the Life Sciences Industry by Esker Inc.

May 2012 - (Free Research)

This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.

(WHITE PAPER)

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Smart Working Handbook: Flexibility in the 21st Century by Citrix

May 2012 - (Free Research)

This white paper covers “Smart Working”, inventive new working tactics that were designed to reduce costs and improve business performance. Discover the 11 principles that make up “Smart Working”, your flexible working options, technologies that complement the “Smart Working” approach, and much more.

(WHITE PAPER)

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Ten Things You Should Know About Windows 7 by Global Knowledge

August 2009 - (Free Research)

This Microsoft white paper will discuss in detail ten things you should probably know as you get familiar with the latest version of the Windows client; what's been improved, what to expect and how it differs, if much at all, to Vista.

(WHITE PAPER)

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How a Spanning Tree Works by Global Knowledge

June 2009 - (Free Research)

The way a switch learns Ethernet (MAC) addresses is by inspecting the Ethernet frame and recording the source MAC address in a dynamic table. The switch will also associate a learned MAC address with a port. It can then make intelligent forwarding decisions based on the destination MAC address. This white paper illustrates the process.

(WHITE PAPER)

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How Ruggedness Reduces TCO for Mobile Computers by Intermec

May 2011 - (Free Research)

General-purpose PDAs and ruggedized enterprise mobile computers are made for separate markets, designed for different tasks, and vary by their size, weight and materials. But the biggest difference between these device types is their total cost of ownership (TCO). This white paper explains how your business can get TCO as low as possible.

(WEBCAST)

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VMware and Microsoft VSS: What You Need to Know by Veeam Software

February 2011 - (Free Research)

Virtualization can indeed complicate backups as it improves their usability. Once virtualized, you can absolutely enjoy the ability to restore whole servers just as easy as files, folders, or application objects. But you can only get there if you implement solutions that really work. Check out this white paper to learn more.

(WHITE PAPER)

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