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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM

March 31, 2011 - (Free Research)
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 
(ANALYST BRIEF) READ ABSTRACT |

Consumer Web Portals: Platforms at Significant Security Risk by EMC Corporation

December 31, 2013 - (Free Research)
This profile of business-to-consumer (B2C) security decision-makers in the financial services, healthcare, government, and online merchant sectors evaluates security around consumer portals based on market data and a custom study of the same audience. 
(WHITE PAPER) READ ABSTRACT |

Consumer Web Portals: Platforms At Significant Security Risk by RSA, The Security Division of EMC

December 31, 2013 - (Free Research)
These survey results show just how badly affected some organizations were due to weak authentication, authorization, and fraud detection strategies. Click through to learn why a strong security posture is a must. 
(WHITE PAPER) READ ABSTRACT |

Put your business in motion. Become a mobile enterprise. by IBM

April 30, 2013 - (Free Research)
Forward-thinking companies realize that in order to improve customer experience and business performance, they need to make their services, products, and strategies available to the mobile consumer at all times. In this helpful resource, learn how to overcome some of the most common challenges surrounding mobile engagement. 
(WHITE PAPER) READ ABSTRACT |

Geoffrey Moore on Application Transformation –Part 2 by Hewlett-Packard Company

July 05, 2012 - (Free Research)
Watch this video featuring renowned author and venture capitalist Geoffrey Moore as he discusses the future of enterprise IT and specifically how your application strategy can take full advantage of the latest tools and technology from mobile, the cloud, social media and more. 
(WEBCAST) READ ABSTRACT |

Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 12, 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Smart phone, smarter service. by ComputerWeekly.com

August 24, 2012 - (Free Research)
Quocirca analysts, Rob Bamforth and Clive Longbottom, offer advice to businesses on exploiting smart phones as a channel to reach customers and clients. 
(ANALYST REPORT) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 31, 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)
With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 
(ANALYST BRIEF) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The Economic Impact of IBM's Worklight Mobile Application Platform by IBM

April 30, 2013 - (Free Research)
In this informative Forrester report, explore the economic impact of one mobile application platform -- IBM Worklight -- that promises to provide cost savings in the development, maintenance, and integration of multiplatform mobile apps. 
(ANALYST REPORT) READ ABSTRACT |

2013 Cost of Cyber Crime Study: Global Report by Hewlett-Packard Company

October 31, 2013 - (Free Research)
To construct a better security strategy and prevent future attacks, access this analyst report by the Ponemon Institute for insight on the economic reality of cybercrime's effect on an organization. 
(WHITE PAPER) READ ABSTRACT |

Cost Benefits and Key Attributes of a Successful Storage Chargeback Model by APTARE

September 30, 2013 - (Free Research)
This white paper details an approach that automatically collects storage data across all devices regardless of platform or physical location – providing visibility into storage processes, capacity and usage necessary to enable an effective chargeback strategy while aligning storage use and costs to individual business units. 
(WHITE PAPER) READ ABSTRACT |

Total Cost Comparison: VMware vSphere vs. Microsoft Hyper-V by VMware, Inc.

April 01, 2012 - (Free Research)
This whitepaper looks at how saving manpower hours with streamlining and automated processes can make a significant difference in the total cost of ownership between two different virtualization platforms. 
(WHITE PAPER) READ ABSTRACT |

The Falling Cost--and Rising Value--of Desktop Virtualization by Citrix

September 24, 2013 - (Free Research)
This whitepaper will help you learn more about the major business drivers for desktop virtualization. 
(WHITE PAPER) READ ABSTRACT |

The Falling Cost—and Rising Value—of Desktop Virtualization by Citrix

August 29, 2013 - (Free Research)
This whitepaper will help you learn more about the major business drivers for desktop virtualization. 
(WHITE PAPER) READ ABSTRACT |

How the Carle Foundation Eliminates Documentation Costs and Preserves Jobs by Nuance

December 31, 2012 - (Free Research)
This case study reveals how the Carle Foundation lowered transcription costs without compromising quality and preserved jobs by outsourcing and onboarding with Nuance Transcription Services. 
(CASE STUDY) READ ABSTRACT |

Eliminate the hidden costs of records management by Iron Mountain

March 06, 2012 - (Free Research)
Read this white paper to learn about the hidden costs of records management. Access detailed worksheets that will allow you to estimate your own company's savings opportunities in leveraging a solution that manages both electronic and physical records. 
(WHITE PAPER) READ ABSTRACT |

Better Performance, Lower Costs: The Advantages of IBM PowerLinux 7R2 with PowerVM by IBM

May 31, 2013 - (Free Research)
Download this whitepaper for a head-to-head comparison of two offerings - IBM PowerLinux 7R2 with PowerVM, and HP DL380p G8 with vSphere 5.1 - to determine which is a better fit for your business. Inside, you'll discover how these two offerings stack up against one another with regard to performance, short- and long-term costs, and more. 
(WHITE PAPER) READ ABSTRACT |

Compare the Savings: Tool to Help You Calculate Storage Costs by Oracle Corporation

June 13, 2014 - (Free Research)
This tool illustrates typical storage costs as well as the time it takes to backup databases. It also allows you to compare the savings that are possible when using compression technologies from Oracle that deliver the capabilities needed to keep up with the challenges of the modern data center. 
(RESOURCE) READ ABSTRACT |

The Hidden Costs of Self-Signed SSL Certificates by Symantec Corporation

May 09, 2012 - (Free Research)
Many IT professionals believe that self-signed SSL certificates can help lower security costs. Unfortunately, aside from the certificate itself, there are a number of other costs. This paper uncovers the true total cost of ownership for self-signed SSL certificates and why they are costlier and riskier than working with a trusted security vendor. 
(WHITE PAPER) READ ABSTRACT |

4 Customers Who Never Have to Replace Their PCs Again by Citrix

August 27, 2013 - (Free Research)
This whitepaper highlights four use-cases in which four businesses used desktop virtualization in order to ensure a fully up-to-date experience for end-users on any type of endpoint – including low-cost thin clients. 
(WHITE PAPER) READ ABSTRACT |

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