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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM

March 31, 2011 - (Free Research)
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 
(ANALYST BRIEF) READ ABSTRACT |

Consumer Web Portals: Platforms at Significant Security Risk by EMC Corporation

December 31, 2013 - (Free Research)
This profile of business-to-consumer (B2C) security decision-makers in the financial services, healthcare, government, and online merchant sectors evaluates security around consumer portals based on market data and a custom study of the same audience. 
(WHITE PAPER) READ ABSTRACT |

Geoffrey Moore on Application Transformation –Part 2 by Hewlett-Packard Company

July 05, 2012 - (Free Research)
Watch this video featuring renowned author and venture capitalist Geoffrey Moore as he discusses the future of enterprise IT and specifically how your application strategy can take full advantage of the latest tools and technology from mobile, the cloud, social media and more. 
(WEBCAST) READ ABSTRACT |

Consumer Web Portals: Platforms At Significant Security Risk by RSA, The Security Division of EMC

December 31, 2013 - (Free Research)
These survey results show just how badly affected some organizations were due to weak authentication, authorization, and fraud detection strategies. Click through to learn why a strong security posture is a must. 
(WHITE PAPER) READ ABSTRACT |

Put your business in motion. Become a mobile enterprise. by IBM

April 30, 2013 - (Free Research)
Forward-thinking companies realize that in order to improve customer experience and business performance, they need to make their services, products, and strategies available to the mobile consumer at all times. In this helpful resource, learn how to overcome some of the most common challenges surrounding mobile engagement. 
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 12, 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Smart phone, smarter service. by ComputerWeekly.com

August 24, 2012 - (Free Research)
Quocirca analysts, Rob Bamforth and Clive Longbottom, offer advice to businesses on exploiting smart phones as a channel to reach customers and clients. 
(ANALYST REPORT) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 31, 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)
With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 
(ANALYST BRIEF) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 
(WHITE PAPER) READ ABSTRACT |

The Hidden Costs of Self-Signed SSL Certificates by Symantec Corporation

May 09, 2012 - (Free Research)
Many IT professionals believe that self-signed SSL certificates can help lower security costs. Unfortunately, aside from the certificate itself, there are a number of other costs. This paper uncovers the true total cost of ownership for self-signed SSL certificates and why they are costlier and riskier than working with a trusted security vendor. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Server Virtualization: Expert Overview of Costs, Trends and More by SearchDataCenter.com

October 01, 2011 - (Free Research)
This expert E-Guide, brought to you by SearchServerVirtualization.com and Dell, provides an overview of the expenses associated with virtualization and highlights virtual server trends. Gain insight into the tangible virtualization costs, and learn how to keep pace with the changing server virtualization market. 
(EGUIDE) READ ABSTRACT |

Better Performance, Lower Costs: The Advantages of IBM PowerLinux 7R2 with PowerVM by IBM

May 31, 2013 - (Free Research)
Download this whitepaper for a head-to-head comparison of two offerings - IBM PowerLinux 7R2 with PowerVM, and HP DL380p G8 with vSphere 5.1 - to determine which is a better fit for your business. Inside, you'll discover how these two offerings stack up against one another with regard to performance, short- and long-term costs, and more. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Mobility Management: A Review of Total Cost of Ownership by BlackBerry

June 03, 2014 - (Free Research)
This white paper highlights BlackBerry's enterprise mobile management strategy that offers a lower total cost of ownership compared to other mobile competitors. 
(WHITE PAPER) READ ABSTRACT |

Controlling the Cost of File Transfers by Attachmate Corporation

December 31, 2010 - (Free Research)
View this resource to learn about a family of managed solutions that can help you meet the file transfer needs of your enterprise without the costly, resource-hungry investment of a homegrown solution. 
(WHITE PAPER) READ ABSTRACT |

Finding the Value in Unified Communications—Understanding the Hierarchy of Return by Frost & Sullivan

January 03, 2011 - (Free Research)
This paper examines the four stages of return companies can see from their UC investments: Lower communications costs are followed by lower operational costs, then better productivity, and finally a true competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

HP & Red Hat team up bringing cost effective scale-out storage via ProLiant Gen8 Servers by Red Hat and HP

June 09, 2014 - (Free Research)
In this informative brief, learn about an innovative, cost-effective, scalable storage solution that can help you drastically increase your average storage capacity and better control unstructured data. 
(WHITE PAPER) READ ABSTRACT |

The Case for Virtual Desktops: Scale and VMware by Scale Computing

April 20, 2010 - (Free Research)
When evaluating a virtualization strategy, it is important to think about Cost, Control and Convenience. To illustrate how Cost, Control and Convenience can e!ect your environment, we’ve crafted a real-world case study. 
(CASE STUDY) READ ABSTRACT |

Conducting an Accurate Utility Cost Analysis Based on UPS Efficiency by Emerson Network Power

December 31, 2011 - (Free Research)
Explore this resource to learn what UPS efficiency ratings mean, how capacity utilization affects your UPS' effiency, and how you can choose the best UPS for your data centre by running a simple cost analysis. Read on now to learn more. 
(WHITE PAPER) READ ABSTRACT |

WAN-optimized Replication: Built into FalconStor Solutions by FalconStor Software

April 22, 2011 - (Free Research)
Data replication has become part of the fabric of IT due to its multiple uses and benefits. However, data replication can quickly increase your bandwidth and storage costs. Read this white paper to learn how WAN optimization can help to solve these issues. 
(WHITE PAPER) READ ABSTRACT |

Reducing Total Cost of Ownership Across Your Application Development and Database Tools by Embarcadero Technologies, Inc.

July 17, 2009 - (Free Research)
In today's economy, companies are suffering from slower demand, tighter operational controls and shrinking IT budgets and resources, prompting them to look for aggressive ways to cut costs and make their IT operations more efficient. This whitepaper will discuss how 'All-Access' can easily reduce upfront costs by up to 43% and 3 year TCO by 46% 
(ANALYST REPORT) READ ABSTRACT |

Verity Credit Union Streamlines Application Access, Reduces Helpdesk Costs and Improves Customer Service by Imprivata

February 28, 2010 - (Free Research)
This case study shares one credit union's experience with an authentication solution that helped it efficiently manage user access across all applications without hindering productivity or adding costs. 
(WHITE PAPER) READ ABSTRACT |

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