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Service. Smarter. Thriving in the age of the empowered customer by IBM January 30, 2012 - (Free Research) In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale.  (WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).  (ANALYST BRIEF) READ ABSTRACT |

Leading Transportation Company Saves Thousands of Dollars in Hardware Costs for Disaster Recovery Setup using VMware Infrastructure 3 and Dell EqualLogic Storage Arrays by Dell and VMware May 29, 2009 - (Free Research) Acme Truck Line, Inc. wanted to develop a cost-effective, comprehensive disaster recovery plan. Read this brief case study to see how they implemented VMware Infrastructure 3 and Dell EqualLogic iSCSI SANs to deliver an affordable and flexible virtual platform that supports disaster recovery needs for companies of all sizes.  (CASE STUDY) READ ABSTRACT |

Business continuity planning essential for protecting patients, organizations by Intel and HP September 20, 2011 - (Free Research) Something as seemingly trivial as a truck hitting a telephone pole can suddenly leave health care employees unable to access clinical applications and patient data. This tip discusses how providers can create, and update, business continuity plans to ensure that key systems and processes are maintained.  (EGUIDE) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com September 05, 2011 - (Free Research) Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs.  (IT BRIEFING) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.  (ESSENTIAL GUIDE) READ ABSTRACT |

HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited January 04, 2012 - (Free Research) Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.  (WHITE PAPER) READ ABSTRACT |

Re-architecting Your Virtual Environment: Analysis tools and platform decisions by LEGACY - DO NOT USE - Insight and Sun Microsystems, Inc July 2007 - (Free Research) Chris Wolf talks about the tools that are used to increase virtual server performance. Later, virtualization platform decision points are covered with emphasis on OS and application compatibility and support, high availability, automation and management.  (VIDEOCAST) READ ABSTRACT |

The work/life report: The Hybrid Organisation: Technology by ComputerWeekly.com June 2010 - (Free Research) The enterprise must be ready to embrace technologies that facilitate the blurring of the boundaries between work and life, in order to maximise the productivity, insight, innovation and collaboration gained from investments in its people, as well as technology itself.  (WHITE PAPER) READ ABSTRACT |

Dell EqualLogic SAN: Breaking Down the Barriers to VDI by Dell, Inc. December 2010 - (Free Research) In this report the Taneja Group will first review the current barriers to wider adoption of VDI, and examine how Dell's EqualLogic PS Series iSCSI SAN arrays can help customers with these problems. They will then validate these claims via benchmark performance tests and interviews, and finally test performance claims under additional scenarios.  (ANALYST REPORT) READ ABSTRACT |

Customers, Not Cars Now Drive Auto Importer’s Strategy by SAP America, Inc. January 2011 - (Free Research) Read this Bloomberg Businessweek case study to learn how Israeli auto importer Colmobil Corp. changed its entire organizational structure and business processes, and, as part of the transformation, overhauled its legacy technology infrastructure to improve its customers' experiences and create business growth.  (CASE STUDY) READ ABSTRACT |

Computer Weekly - 31 January 2012: The importance of IT strategy by ComputerWeekly.com January 2012 - (Free Research) In this week’s Computer Weekly, we look at the importance of IT strategy when budgets are under pressure. The first part of our Buyer’s Guide to virtualisation examines the barriers preventing many organisations from adopting the technology; and Transport for London’s CIO talks about how IT helps avoid Olympic travel chaos. Download the issue now.  (EZINE) READ ABSTRACT |

EaglePicher Technologies Meets Huge Demand Spike With Crucial ERP Implementation by Plex Systems April 2009 - (Free Research) EaglePicher management turned to Plex Systems of Auburn Hills, MI to help initiate a manufacturing-based ERP system for its manufacturing facilities. Its new lean manufacturing abilities have enabled it to accurately determine cost and profitability by part, allowing it to become increasingly competitive, especially against offshore competitors.  (CASE STUDY) READ ABSTRACT |

Making Cloud an Integral Part of Your Enterprise Storage and Data Protection Strategy by Riverbed Technology, Inc. February 2011 - (Free Research) This white paper details how organizations can leverage cloud-based storage offerings as part of their data protection plans. The paper also takes a closer look at the solutions offered by Riverbed that allow organizations to integrate cloud-based storage within solutions that address a growing set of data protection demands.  (WHITE PAPER) READ ABSTRACT |

The TCP/IP and OSI Models by Global Knowledge March 2011 - (Free Research) Check out this white paper to learn about two network protocol models, TCP/IP and OSI.  (WHITE PAPER) READ ABSTRACT |

Sun Blade 6000 Modular System: Power and Cooling Efficiency by Oracle Corporation March 2010 - (Free Research) Oracle’s Sun Blade 6000 Modular System was designed from the ground up to deliver far greater efficiency than a corresponding set of rack-mount servers. Read this white paper to find out why organizations everywhere are considering blade systems a part of a winning strategy in the battle for space, power, and cooling.  (WHITE PAPER) READ ABSTRACT |

Re-architecting Your Virtual Environment: Solutions to virtual infrastructure challenges by LEGACY - DO NOT USE - Insight and Sun Microsystems, Inc July 2008 - (Free Research) In this final session, Wolf discusses application selection, focusing on using chargebacks to counter physical storage challenges. He gives network architecture examples, offers some CPU considerations, and tackles issues with heterogeneous VM management.  (VIDEOCAST) READ ABSTRACT |

Re-architecting Your Virtual Environment: Virtual infrastructure analysis by LEGACY - DO NOT USE - Insight and Sun Microsystems, Inc July 2008 - (Free Research) In this first session, Wolf introduces principles of virtual infrastructure optimization and covers virtual machine placement optimization and bottleneck identification.  (VIDEOCAST) READ ABSTRACT |

Using Data Deduplication Products as Part of an IT Disaster Recovery Strategy by Quantum Corporation September 2010 - (Free Research) Download to learn all about using deduplication as a part of your IT disaster recovery strategy!  (EGUIDE) READ ABSTRACT |

The Innovation Barrier, Part 2: Symptoms, Solutions, and the Impact on Equipment Manufacturers by Fanfare November 2007 - (Free Research) This paper is the second in a two-part series exploring the innovation barrier – the point at which testing can no longer keep pace with development in the equipment manufacturing industry. It examines the innovation barrier’s symptoms – from slowdowns in development to mounting quality issues – and the potential impact on equipment manufacturers.  (WHITE PAPER) READ ABSTRACT |

The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare February 2007 - (Free Research) Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.  (WHITE PAPER) READ ABSTRACT |

CW+: Study: The economic benefits of cloud to business and the economy (part II) by ComputerWeekly.com March 2011 - (Free Research) This is a summary of  Part Two  of Cebr’s report, The Cloud Dividend. The research involved an independent study to quantify the economic benefits of cloud computing to business and to Europe’s five largest economies’ (in alphabetical order, France, Germany, Italy, Spain and the UK).  (WHITE PAPER) READ ABSTRACT |

Optimizing Data Migration as Part of a Tiered Storage Strategy by Oracle Corporation UK Ltd December 2010 - (Free Research) This white paper will look at the role data migration plays as part of a tiered storage strategy and how IT departments can optimize data migration to make their tiered storage architecture more efficient and cost-effective.  (WHITE PAPER) READ ABSTRACT |

Rules Management Systems Drive Decisions by Red Hat September 2011 - (Free Research) This webcast, the exclusive first part in a two-part series which tackles the toughest pain points faced by decision-makers, features esteemed decision management expert James Taylor as he discusses the state of the business rules market and the potential for broader adoption of this powerful technology.  (WEBCAST) READ ABSTRACT |

Part 3: New Strategies for Data Center Storage and Networking by EqualLogic, Inc. February 2008 - (Free Research) New products and strategies in data storage and networking, including storage virtualization, IP and Fiber Channel hybrids and the evolution of hard disk drive storage.  (VIDEOCAST) READ ABSTRACT |

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