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Service. Smarter. Thriving in the age of the empowered customer by IBM January 30, 2012 - (Free Research) In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale.  (WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).  (ANALYST BRIEF) READ ABSTRACT |

Leading Transportation Company Saves Thousands of Dollars in Hardware Costs for Disaster Recovery Setup using VMware Infrastructure 3 and Dell EqualLogic Storage Arrays by Dell and VMware May 29, 2009 - (Free Research) Acme Truck Line, Inc. wanted to develop a cost-effective, comprehensive disaster recovery plan. Read this brief case study to see how they implemented VMware Infrastructure 3 and Dell EqualLogic iSCSI SANs to deliver an affordable and flexible virtual platform that supports disaster recovery needs for companies of all sizes.  (CASE STUDY) READ ABSTRACT |

Business continuity planning essential for protecting patients, organizations by Intel and HP September 20, 2011 - (Free Research) Something as seemingly trivial as a truck hitting a telephone pole can suddenly leave health care employees unable to access clinical applications and patient data. This tip discusses how providers can create, and update, business continuity plans to ensure that key systems and processes are maintained.  (EGUIDE) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.  (ESSENTIAL GUIDE) READ ABSTRACT |

HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited January 04, 2012 - (Free Research) Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.  (WHITE PAPER) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com September 05, 2011 - (Free Research) Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs.  (IT BRIEFING) READ ABSTRACT |

Case Study: Stanley Elevator saves 5 hours a week while achieving a 15-minute RTO with Dell servers, network switches and storage by Dell, Inc. April 27, 2011 - (Free Research) Stanley Elevator needed to overcome storage capacity constraints as well as data protection and management challenges posed by its direct-attached storage (DAS) and legacy server environment. Read here how Dell helped them achieve their goals.  (CASE STUDY) READ ABSTRACT |

Why a Fully-Virtualized SAN is more Cost Effective than Legacy NAS, SAN and DAS by Dell, Inc. May 09, 2011 - (Free Research) Check out this ESG whitepaper and you will discover why enterprise-class fully-virtualized iSCSI SAN is more cost effective than legacy NAS, SAN and DAS in a virtualized environment and why ESG believes the Dell EqualLogic PS Series offers distinct advantages for virtual servers.  (WHITE PAPER) READ ABSTRACT |

Safeway Insurance uses Dell EqualLogic to Increase I/O Performance by 20 Percent by Dell, Inc. May 02, 2011 - (Free Research) When a storage I/O bottleneck hampered the performance of Safeway Insurance’s online application for independent insurance agents, they turned to Dell's EqualLogic PS Series storage area network. Find out all the benefits this switch gave them by reading this case study.  (WHITE PAPER) READ ABSTRACT |

Five Key Concerns of Mobile Application Monitoring by Hewlett-Packard Company November 22, 2011 - (Free Research) Access this white paper to discover five things your IT team needs to know about monitoring mobile applications and a solution for mobile application monitoring from HP.  (WHITE PAPER) READ ABSTRACT |

Roxbury Community College delivers exceptional technology experience with HP Networking and Converged Infrastructure by HP and Intel February 09, 2012 - (Free Research) This case study explains how one organization within the education industry improved network performance and IT reliability while reducing physical server count and power and cooling demands all with converged infrastructure solutions.  (CASE STUDY) READ ABSTRACT |

Channel Health IT E-Book Chapter: Network security concerns for health care by SearchNetworkingChannel.com February 07, 2012 - (Free Research) Access this resource for expert insight into how health IT leaders can face the network security challenges of today – and use these challenges as an opportunity to revamp their overall management strategy.  (EBOOK) READ ABSTRACT |

Proactive Network Monitoring and Management by Nimsoft, Inc. January 05, 2012 - (Free Research) Uncover how monitoring technology can equip network administrators with the vital insights needed to govern and ensure availability of servers and applications, whether managed locally or in the cloud.  (WHITE PAPER) READ ABSTRACT |

Vyatta Network OS - Version VC6.3 by Vyatta Inc. February 24, 2011 - (Free Research) Vyatta provides softwarebased networking and security software that uniquely satisfies emerging IT architectures that are leveraging virtualization, multi-core server platforms and cloud computing models. The Vyatta Network OS includes:Dynamic Routing (BGP, OSPF, RIP) Stateful Firewall IPSec VPN Intrusion Prevention SSL OpenVPN Secure Web Filtering  (DOWNLOAD) READ ABSTRACT |

The Disaggregation of the Enterprise Network by HP and Intel February 08, 2012 - (Free Research) Market competition, innovation and a renewed focus on business requirements have led to a resurgence of multivendor network architectures. Access this resource to learn more about this renewed approach that can improve functionality and lower costs with little or no additional operational complexity.  (ANALYST BRIEF) READ ABSTRACT |

vSphere 5 Evaluation Guide - Volume 3: Advanced Networking Features by Dell and VMware February 08, 2012 - (Free Research) Explore advanced networking features in VMware vSphere 5.0 in this in-depth, step-by-step guide to configuring and testing these essential features for your virtual environment. Discover how NetFlow, port mirroring, and user-defined resource pools help network admins gain visibility in virtual machine traffic and troubleshoot network issues.  (WHITE PAPER) READ ABSTRACT |

What’s New in VMware vSphere 5: Networking by Dell and VMware February 08, 2012 - (Free Research) Explore enhanced networking tools and capabilities in vSphere 5.0 that can simplify the tasks ofnetwork admins by providing increased visibility into virtual infrastructure traffic, greater network I/O control, and end-to-end SLAs for critical applications.  (WHITE PAPER) READ ABSTRACT |

Tips for Exchange Mailbox Protection by Mimecast April 04, 2011 - (Free Research) In this e-guide, gain expert insight into how to secure messages with Exchange Server 2010. Find out about common issues IT pros have with unprotected Exchange mailboxes and learn about options to ensure protection. And get tips for managing Exchange servers and administrators to achieve a successful message security initiative.  (EGUIDE) READ ABSTRACT |

Achieve Low Cost, Secure and Reliable Email with SaaS-based Unified Email Management by Mimecast April 01, 2011 - (Free Research) This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen.  (CASE STUDY) READ ABSTRACT |

Security risks that can affect your industry by Websense, Inc. February 08, 2012 - (Free Research) As the threat landscape continues to evolve, the approaches to thwart them must also. But with emerging trends like social networking and the influx of mobile devices, ensuring adequate security is becoming more complex. In this expert resource, explore the security risks organizations face in today’s changing environment.  (EGUIDE) READ ABSTRACT |

Expert approach to combining VDI and unified communications by Cisco Systems, Inc. January 13, 2012 - (Free Research) This expert e-guide form SearchUnifiedCommunications.com explains how to best approach unified communications in a virtual desktop infrastructure.  (EGUIDE) READ ABSTRACT |

Speed Up Citrix XenDesktop on the WAN - Cisco WAAS Optimizes Citrix XenDesktop Demonstration by Cisco Systems, Inc. December 22, 2011 - (Free Research) Access this video to learn how Cisco Wide Area Application Services (WAAS) can optimize your WAN with advanced data compression and reduce bandwidth consumption up to 70% while delivering enhanced application performance.  (PRODUCT OVERVIEW) READ ABSTRACT |

Cisco WAN Optimization for Citrix XenDesktop by Cisco Systems, Inc. December 22, 2011 - (Free Research) Access this whitepaper to learn about an optimized solution that mitigates the effects of the WAN and ensures customers can realize their business objectives.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Mobile Device Support by LogMeIn, Inc. February 08, 2012 - (Free Research) Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices.  (WHITE PAPER) READ ABSTRACT |

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