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Service. Smarter. Thriving in the age of the empowered customer by IBM January 30, 2012 - (Free Research) In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale.  (WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).  (ANALYST BRIEF) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com September 05, 2011 - (Free Research) Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs.  (IT BRIEFING) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.  (ESSENTIAL GUIDE) READ ABSTRACT |

HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited January 04, 2012 - (Free Research) Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.  (WHITE PAPER) READ ABSTRACT |

Tip Guide: ‘Big data’ finds ally in predictive analytics, but combo requires care by Sybase, Inc. December 14, 2011 - (Free Research) Big data, combined with predictive modeling tools, increases the potential to improve business strategies and gain competitive advantage. This expert e-guide offers insight on the best practices of combining big data and predictive analytics.  (EGUIDE) READ ABSTRACT |

Tip Guide: Content analysis tools earn chops in research on social media data by Sybase, Inc. December 14, 2011 - (Free Research) The content analytics market is growing tremendously year by year. A new report by consulting firm Alta Plana Corporation said it expects the market to increase at an average annual rate of 25% for the next several years. In this expert e-guide, readers will learn the effect of content analytics on social media data.  (EGUIDE) READ ABSTRACT |

Tip Guide: Predictive analytics project challenge: Keeping the faith in findings by Sybase, Inc. December 14, 2011 - (Free Research) According to analysts, the greatest impediment to a successful predictive analytics project is creating a culture that values data-driven decision making and encourages people to have faith in the findings. In this e-guide, readers will learn more about overcoming these challenges and getting people to keep the faith in predictive analytics.  (EGUIDE) READ ABSTRACT |

Tip Guide: Developing a predictive analytics program doable on a limited budget by Sybase, Inc. December 13, 2011 - (Free Research) In this e-guide, readers will learn some of the best-practice tips for succeeding on predictive analytics without breaking the bank.  (EGUIDE) READ ABSTRACT |

Managing Big Data Using Sybase IQ VLDB Option by Sybase, Inc. December 01, 2011 - (Free Research) This brief white paper outlines information lifecycle management (ILM), a set of strategies for managing the growth, storage and retrieval of information over its useful life. Its goal is to ensure that frequently accessed data is returned as fast as possible, while controlling storage costs.  (WHITE PAPER) READ ABSTRACT |

Next-Generation Analytics: Simpler, Faster, Smarter featuring Forrester Research by Sybase, Inc. December 01, 2011 - (Free Research) Watch this webcast and join James Kobielus of Forrester Research, Sybase and Fuzzy Logix to learn how to put the power of complex, advanced analytics into the hands of non-technical knowledge workers and clients. You will learn why companies are turning to in-database analytics to gain faster insight into data.  (WEBCAST) READ ABSTRACT |

Overcoming Speed Bumps on the Road to Business Analytics by Sybase, Inc. September 01, 2011 - (Free Research) This white paper explores how the right data management architecture can overcome these challenges, and what to seek in the ideal solution.  (WHITE PAPER) READ ABSTRACT |

Channel Health IT E-Book Chapter: Network security concerns for health care by SearchNetworkingChannel.com February 07, 2012 - (Free Research) Access this resource for expert insight into how health IT leaders can face the network security challenges of today – and use these challenges as an opportunity to revamp their overall management strategy.  (EBOOK) READ ABSTRACT |

10 Must-Have Features in Your Next Virtual Backup Solution by PHD Virtual Technologies Inc. November 01, 2011 - (Free Research) This white paper serves as a guide to ten must-have features regarding a virtualized server/desktop environment. Read on to make sure you're getting the most out of your virtualized data center today.  (WHITE PAPER) READ ABSTRACT |

The Midmarket Manufacturer’s Guide to Getting Started with ERP by Sage Software February 03, 2012 - (Free Research) In this e-book, learn how to build a business case for a midmarket ERP system and get tips on navigating the market and implementing software.  (EBOOK) READ ABSTRACT |

Tips to Prepare for the Upcoming IFRS Conversion by Sage Software January 05, 2012 - (Free Research) Read this paper for a detailed look into at the challenges associated with the International Financial Reporting Standards (IFRS) and best practices to overcome them and manage your financial information.  (WHITE PAPER) READ ABSTRACT |

Case Study: Benefits of Secure Off-Site Email Archiving by Mimecast December 13, 2011 - (Free Research) Access this exclusive case study to learn how one company was able to easily and securely archive email offsite to pave the way for the firm’s migration to Exchange 2010. Discover the benefits of this solution inside.  (CASE STUDY) READ ABSTRACT |

IT Handbook: Offsite Messaging Decisions for the Exchange Admin by Mimecast November 11, 2011 - (Free Research) Hosting Exchange Server off-site may appeal to businesses getting comfortable with the idea of cloud computing and its various advantages, but is it really a good idea?  (EBOOK) READ ABSTRACT |

Email Archiving Best Practices: A competitive overview of major players in the market by Mimecast October 04, 2011 - (Free Research) The market for email archiving is growing fast due to a real need for control risk and increased productivity in organizations. Access this Bloor Research paper to explore the email archiving systems and services available. Discover the strengths and weaknesses of major players in the market today.  (WHITE PAPER) READ ABSTRACT |

Step-by-step Guide to Migrating from Exchange 2003 to Exchange 2010 by Mimecast June 30, 2011 - (Free Research) While Exchange 2010 promises to offer enhanced communication and collaboration capabilities, the migration process can still be a challenge for even the most diligent IT professional. Take a look at this e-book from the editors at SearchExchange.com for a top-to-bottom, expert analysis of the Exchange migration process.  (EBOOK) READ ABSTRACT |

Cloud Archiving for Exchange 2010 and Office 365 by Mimecast June 29, 2011 - (Free Research) Email archiving is an urgent necessity for most enterprises, so a robust, efficient and cost-effective archiving solution is a must-have. Take a look at this exclusive resource now to learn about the latest archiving challenges and how the cloud can help solve them.  (WHITE PAPER) READ ABSTRACT |

Selecting a Cloud Email Services Provider for SMBs by Mimecast June 29, 2011 - (Free Research) Email is the principal form of communication throughout the enterprise community. Lately, however, the administrative needs for email have become more and more complex. Take at look at this report from Enterprise Management Associates that reviews one of the latest hosted email solutions on the market.  (PRODUCT REVIEW) READ ABSTRACT |

IDC Report: The Value of Cloud-based Email Applications by Mimecast June 01, 2011 - (Free Research) Nowhere are the benefits of cloud computing more evident than with enterprise email platforms. Take a look at this exclusive resource to discover the direct capital expense reductions embedded in cloud-based email.  (WHITE PAPER) READ ABSTRACT |

Mitigating the Risks of Email Outages by Mimecast June 23, 2011 - (Free Research) Email is the dominant mode of enterprise communication, so even a brief outage can have a serious impact on customer relationships and, most importantly, revenue streams. Take a look at this expert resource for a detailed analysis of the challenges facing email continuity.  (WHITE PAPER) READ ABSTRACT |

Generation Gmail by Mimecast May 05, 2011 - (Free Research) A significant number of younger employees today blur the boundaries between their business and private email accounts out of frustration with their corporate IT infrastructure. This white paper reveals the key findings of a work habits report centering on email communication, and reveals how you can encourage your users to communicate responsibly.  (WHITE PAPER) READ ABSTRACT |

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