Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 

Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 

This paper discusses several key differences between closed and open source software vendor management, providing advice for managing your deployments and investments in open source technologies. 

This white paper looks at the pros and cons of open-source software and helps organizations understand how to build a business case that is based on cost, schedule, performance and risks across the entire program lifecycle not just up-front program inception costs and considerations. 

NOSQL data stores are proliferating as a means of supporting web-scale data. There are a wide variety of NOSQL systems, each with their own set of use-cases and advantages. This paper describes the primary NOSQL data sources in the market today and how to integrate them with other sources using the Composite Data Virtualization Platform. 

Between 25% and 50% of most companies’ revenue goes toward purchasing goods and services, so the ability to keep these costs down is paramount. Applying strategic sourcing methodologies to pinpoint spend categories and select qualified suppliers allows organizations to reduce expenses and positively impact the bottom line. 

This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. 

This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now. 

<p>Given the competitive marketplace, evaluating source code analysis tools can be overwhelming. This case study highlights one recommended offering, the quality indicators it provided, and the results one organization achieved after implementing it.</p> 

Reverse auctions are a key tool that sourcing organizations can use to bring about huge success if executed along with a well-defined sourcing process. Careful thought and planning must precede an auction event in order to achieve double-digit price compression. 

Effective candidate recruitment can be a key factor in determining what sets you apart from the rest of your competition. Read this white paper to find strategies for sourcing and selecting superior talent. 

Read this white paper to weigh the pros and cons of using Git to develop open source software. Learn how its ability to provide local repositories with repository replications makes it architecturally more scalable than many software change and configuration management (SCCM) systems if you use it within an enterprise-ready SCCM context.