In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale. 

We know that the future of work will require significantly more collaboration, and it will be dramatically more distributed. This white paper explores how IT is at the forefront of making this future successful, overseeing the use of such technologies as smart phones, webcasting, screen sharing, and more. 

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 

Microsoft RDP is the de-facto standard protocol for accessing remote applications and desktops. This white paper identifies some of the RDP performance challenges facing organizations, as well as their potential causes and cures. 

This analyst brief from the Aberdeen Group explores the recent trend of recruitment automation. Continue reading for access to the value findings and to learn how automation can provide better quality candidates without increasing the time or cost of the hiring process.