Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 

Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 

Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data. 

This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.   

Access this resource to uncover best practices for motivating, managing, and leading virtual teams. Discover the importance of minimizing feelings of disconnection, tips on handling the inevitable obstacles distance brings, how to successfully close a project, and more. 

<p>Read this white paper to learn why you should always have an effective requirements definition before you begin any kind of software development. Use this paper as a guideline to learning how to create an effective outline of expectations, how to put them into action, and the benefits you’ll reap at the end of the process.</p> 

<p>Learn how to avoid headaches and reduce costs when implementing enterprise resource planning (ERP) software with the expert project management tips in this e-book. Discover the importance of instilling project management know-how in your team, choosing the right collaboration tools, and more. </p> 

This paper describes how the movement toward broad BPM Programs has changed what companies need in terms of BPM technology and “know how.” We describe 3 steps for establishing a solid foundation for a BPM Program that will enable your organization to scale its process improvement capability in a way that will deliver maximum value to the business. 

The Project Management Institute (PMI) prides itself as the largest project management organization in the world and for the comprehensive, standards-based Project Management Professional (PMP) certification it offers to project managers. Check out this white paper to learn more. 

Increasing numbers of enterprises are incorporating project portfolio management in their strategic planning. And just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for inclusion in the project portfolio. 

It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams. 

In just a half hour, we can show you how the web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. 

This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.