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Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)

Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.

(WHITE PAPER)

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Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)

With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other.

(ANALYST BRIEF)

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The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)

Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs.

(IT BRIEFING)

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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

(ESSENTIAL GUIDE)

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HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited

January 04, 2012 - (Free Research)

Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.

(WHITE PAPER)

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Cost-effective, scalable and efficient: How Harvard Business publishing improved their WCM system by Alfresco Software

May 09, 2012 - (Free Research)

This white paper outlines a case study on Harvard Business Publishing and how they improved their Web content management system with Alfresco.

(WHITE PAPER)

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Pushing content from Sharepoint to Azure Storage by Microsoft

April 25, 2012 - (Free Research)

Read this helpful blog post to learn how to develop a custom feature that enables users to selectively push documents from SharePoint to Windows Azure Storage.

(TECHNICAL ARTICLE)

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Installing and Upgrading to Windows Server 2008 R2 by Dell, Inc. and Intel

December 14, 2009 - (Free Research)

In this chapter sample, from the guide Mastering Microsoft Windows Server 2008 R2, co-written by Mark Minasi, Willem Kasdorp as the contributing author and published by Wiley Publishing, learn how your existing environment and upgrade/migration plans impact your installation decisions and read about requirements for this new operating system.

(EBOOK)

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E-Book: What's New in Windows Server 2008 and 2008 R2 by Dell, Inc. and Intel

December 04, 2009 - (Free Research)

This chapter sample, from the guide Mastering Microsoft Windows Server 2008 R2, co-written by Mark Minasi, Willem Kasdorp as the contributing author and published by Wiley Publishing, summarizes the defining features of Windows Server 2008.

(EBOOK)

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Podcast--Connecting Through Content Issue One: How Technology Marketers Meet Buyers' Appetite For Content by KnowledgeStorm, Inc (E-mail this company)

May 2007 - (Free Research)

This report discusses content strategies and preferences from the unique perspectives of both the B2B technology buyers and marketers.

(PODCAST)

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Connecting Through Content: Issue One by KnowledgeStorm, Inc (E-mail this company)

March 2007 - (Free Research)

This report, Issue One: How Technology Marketers Meet Buyers' Appetite for Content is the first in the Connecting Through Content series, which explores content creation, distribution and lead nurturing through the dual marketers' and technology buyers' perspectives.

(ANALYST REPORT)

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Connecting Through Content, Issue Two by KnowledgeStorm, Inc (E-mail this company)

May 2007 - (Free Research)

Connecting Through Content, Issue Two examines how technology buyers search for content and how marketers deliver content to them. Content distribution channels, user search techniques, content registration behavior and other aspects of content distribution and syndication are evaluated.

(ANALYST REPORT)

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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.

(SOFTWARE PRODUCT)

Why Buy Vs. Build Serena Service Manager by SERENA Software, Inc.

April 2012 - (Free Research)

This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.

(WHITE PAPER)

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Managing Social Content to Maximize Value and Minimize Risk by IBM

August 2011 - (Free Research)

Social content is now as much a part of businesses today as their employees. Managing it is essential to your success. How organizations go about this varies. This paper offers a clearer understanding of the benefits of social business systems. Discover how best to govern your social content to exploit it for the maximum long-term benefit.

(WHITE PAPER)

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ABBYY TextGrabber + Translator Mobile App by ABBYY

September 2011 - (Free Research)

This video details a text-grabbing and translator app that lets you save printed text from any magazine, book, document, etc. – in more than 60 languages – on your device. View now to learn how this app can immediately edit, translate, publish to social media, or forward by e-mail or SMS.

(VIDEO)

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Computer Weekly - 1 May 2012: The technology behind the England football team by ComputerWeekly.com

May 2012 - (Free Research)

This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now.

(EZINE)

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Case Study: Over 1300 Carlson Rezidor Hotels World-wide Rely on Alfresco for Document Management by Alfresco Software

May 2012 - (Free Research)

This paper outlines a case study of the Carlson Rezidor Hotel Group and how it used Alfresco for its document management needs.

(WHITE PAPER)

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Getting to Know Alfresco 4 by Alfresco Software

May 2012 - (Free Research)

This webcast delves into the features and capabilities of Alfresco's enterprise content management platform.

(WEBCAST)

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Customers Get a Mobile Catalog Thanks to a New Smartphone App by BlackBerry

April 2012 - (Free Research)

In this case study, learn how a wholesale supplier used BlackBerry Enterprise Server to create a custom app to help their users find the right hardware needed to complete their daily jobs.

(CASE STUDY)

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Anatomy of a Gh0st RAT - Know Your Digital Enemy by McAfee, Inc.

April 2012 - (Free Research)

The threat experts at McAfee have published an analysis describing in detail how the Gh0st RAT operates with tips on how to identify a host compromised by the RAT and how to defend against it.

(WHITE PAPER)

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eBook: 100 SOA Questions by IBM

March 2011 - (Free Research)

This book serves as an exhaustive guide to the SOA implementation journey, providing answers to 100 questions on topics ranging from the basics to highly specific areas like governance and information management.

(EBOOK)

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Meeting PCI DSS Compliance in Virtual Environments with Vyatta Network OS by Vyatta Inc.

November 2011 - (Free Research)

This paper uncovers how organizations can meet the security requirements recently published in a report by the PCI Security Standards Council's Virtualization Special Interest Group (SIG), and offers key recommendations and best practices for everything from risk assessment strategies to technology selection.

(WHITE PAPER)

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PCI-Compliant Cloud Reference Architecture by HyTrust

March 2011 - (Free Research)

This document presents a reference architecture and additional controls needed to address the three cloud challenges to achieve PCI compliance.

(WHITE PAPER)

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Chapter Sample: Server Virtualization with Hyper-V by Dell, Inc. and Intel

December 2009 - (Free Research)

This chapter download, from the guide Mastering Microsoft Windows Server 2008 R2, co-written by Mark Minasi, provides an introduction to Hyper-V, highlighting information essential for building your own small environment using only native Windows software.

(BOOK)

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