Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 

Read this white paper to learn how to successfully integrate your development and operations management processes after an ALM implementation to: gain trust and alignment between the two teams, increase user satisfaction with IT, and increase business value and risk management. 

Virtualisation and cloud computing are causing many organisations to take a second look at their existing management processes. This product brief discusses how one management platform distinguishes itself in a highly competitive market and reveals exclusive results from recent research on this topic. 

<p>Discover how VMware's newest software enables your business to leverage new maangement tools designed for the dynamic virtual world. Traditional techniques of infastructure management simply can't keep up, so stay one step ahead and uncover the benefits vCenter Operations promises to bring.</p> 

Nissen Chemitec America has utilized several different systems to manage enterprise operations but these systems weren’t designed to meet the specific needs of automotive injection molding suppliers. Nissen selected EnterpriseIQ because it meets manufacturing-specific functionality and automotive industry requirements in a single-database system. 

Typically, the IT operations team's main focus is on maximizing availability and performance of servers. And many times they ignore the need for security, assuming that added security software will affect performance, leaving servers completely vulnerable. This brief explores the need for IT operations teams to address security and risk management. 

Access this resource to explore the top ten mistakes that are usually present in data center operations. 

In this resource, uncover a security management framework, offering 4 steps to help you move your security management from a tactical stance to a more strategic and proactive, business-oriented approach. View now to explore how to master each step in business governance, security risk management, operations management and incident management. 

This white paper describes how the use of virtualization and the evolution of enterprise datacenter environments require IT infrastructure management teams to integrate and automate operations using state-of-the-art tools and best practices; and how Dell's Advanced Infrastructure Manager can help enterprise datacenters operate more efficiently. 

Exadata Smart Flash Cache is the fundamental technology of the Sun Oracle Database Machine Full Rack that enables the processing of up to 1 million random I/O operations per second (IOPS), and the scanning of data within Exadata storage at up to 50 GB/second. Read this paper for more. 

Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.