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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM

March 31, 2011 - (Free Research)
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 
(ANALYST BRIEF) READ ABSTRACT |

Consumer Web Portals: Platforms at Significant Security Risk by EMC Corporation

December 31, 2013 - (Free Research)
This profile of business-to-consumer (B2C) security decision-makers in the financial services, healthcare, government, and online merchant sectors evaluates security around consumer portals based on market data and a custom study of the same audience. 
(WHITE PAPER) READ ABSTRACT |

Consumer Web Portals: Platforms At Significant Security Risk by RSA, The Security Division of EMC

December 31, 2013 - (Free Research)
These survey results show just how badly affected some organizations were due to weak authentication, authorization, and fraud detection strategies. Click through to learn why a strong security posture is a must. 
(WHITE PAPER) READ ABSTRACT |

Put your business in motion. Become a mobile enterprise. by IBM

April 30, 2013 - (Free Research)
Forward-thinking companies realize that in order to improve customer experience and business performance, they need to make their services, products, and strategies available to the mobile consumer at all times. In this helpful resource, learn how to overcome some of the most common challenges surrounding mobile engagement. 
(WHITE PAPER) READ ABSTRACT |

Geoffrey Moore on Application Transformation –Part 2 by Hewlett-Packard Company

July 05, 2012 - (Free Research)
Watch this video featuring renowned author and venture capitalist Geoffrey Moore as he discusses the future of enterprise IT and specifically how your application strategy can take full advantage of the latest tools and technology from mobile, the cloud, social media and more. 
(WEBCAST) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 31, 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 12, 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Smart phone, smarter service. by ComputerWeekly.com

August 24, 2012 - (Free Research)
Quocirca analysts, Rob Bamforth and Clive Longbottom, offer advice to businesses on exploiting smart phones as a channel to reach customers and clients. 
(ANALYST REPORT) READ ABSTRACT |

Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)
With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 
(ANALYST BRIEF) READ ABSTRACT |

Computer Weekly networking case studies by ComputerWeekly.com

April 14, 2014 - (Free Research)
Jennifer Scott and Steve Evans discover what made the winning entries stand out from the crowd in the 2014 Computer Weekly European Awards for networking. 
(CASE STUDY) READ ABSTRACT |

Top 5 IT Benefits of the Next-Generation Workplace by Aruba Networks

December 31, 2013 - (Free Research)
This guide explores 5 top IT benefits of the next-generation workplace and how with the right network tools in place, you can reap maximum benefits of mobility. 
(WHITE PAPER) READ ABSTRACT |

How to Handle Mobile Devices' Impact on the Network by SearchNetworking.com

April 14, 2014 - (Free Research)
The number and complexity of mobile devices on the enterprise network are expanding, gobbling up bandwidth from the WLAN infrastructure. This technical guide will help you prep your network for the higher capacity demands of next-stage BYOD. Learn what challenges you must overcome in the coming months. 
(EBOOK) READ ABSTRACT |

Silver Peak Positioned as a Leader in 2014 Magic Quadrant for WAN Optimization by Silver Peak

April 14, 2014 - (Free Research)
This informative paper takes an in-depth look at today's WAN optimization market, comparing and contrasting the strengths and weaknesses of the major vendors' offerings. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 15 April 2014: Spies in the VPN by ComputerWeekly.com

April 15, 2014 - (Free Research)
In this week's Computer Weekly, the NSA/GCHQ snooping scandal has added to concerns about security of virtual private networks (VPNs) – we find out how IT chiefs should respond. Windows XP support has now ended – we look at what it means for the remaining users. And we examine the benefits of data visualisation tools. Read the issue now. 
(EZINE) READ ABSTRACT |

Simplify the Move to Cloud Business by HP & Intel®

May 31, 2013 - (Free Research)
In this white paper, get critical advice on how to simplify your transition to the cloud with an automated solution, and move toward the network agility your business needs. 
(WHITE PAPER) READ ABSTRACT |

Modern Infrastructure July 2013 by SearchDataCenter.com

July 05, 2013 - (Free Research)
The July issue of Modern Infrastructure covers the challenges of private cloud adoption, along with endpoint management and top-notch server and network design. 
(EZINE) READ ABSTRACT |

Networking Monitoring Best Practices: Setting A Network Performance Baseline by Ixia

March 03, 2014 - (Free Research)
Explore the necessities for a network performance baseline, potential challenges and how to overcome them with the tips and advice in this e-guide. 
(EGUIDE) READ ABSTRACT |

Optimizing Visibility, Control and Performance of Network Traffic by Ixia

June 30, 2013 - (Free Research)
Learn how network monitoring switches can help offload and control your current tools, providing the visibility you need for effective data center network monitoring and management. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Utilizing Network Monitoring Switches in Cisco Environments by Ixia

March 31, 2013 - (Free Research)
Access this white paper to discover how network monitoring switches can help overcome the challenges of deploying packet-based monitoring in a Cisco network. 
(WHITE PAPER) READ ABSTRACT |

Simplify Network Monitoring by Ixia

June 30, 2013 - (Free Research)
Day-to-day network monitoring shouldn't be as difficult as it is--but as networks expand, infrastructures have become more complex. Discover how network monitoring switches can help. 
(WHITE PAPER) READ ABSTRACT |

Transcript: Network Visibility: Thinking Outside the Box by Ixia

March 03, 2014 - (Free Research)
Explore how virtualization can challenge network monitoring, and discover a scalable solution that will help improve visibility for effective, scalable, secure network monitoring. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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