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Foglight - Application Management to Unify IT and the Business by Dell Software.
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The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more...
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Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM

March 31, 2011 - (Free Research)
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 
(ANALYST BRIEF) READ ABSTRACT |

Consumer Web Portals: Platforms at Significant Security Risk by EMC Corporation

December 31, 2013 - (Free Research)
This profile of business-to-consumer (B2C) security decision-makers in the financial services, healthcare, government, and online merchant sectors evaluates security around consumer portals based on market data and a custom study of the same audience. 
(WHITE PAPER) READ ABSTRACT |

Geoffrey Moore on Application Transformation –Part 2 by Hewlett-Packard Company

July 05, 2012 - (Free Research)
Watch this video featuring renowned author and venture capitalist Geoffrey Moore as he discusses the future of enterprise IT and specifically how your application strategy can take full advantage of the latest tools and technology from mobile, the cloud, social media and more. 
(WEBCAST) READ ABSTRACT |

Consumer Web Portals: Platforms At Significant Security Risk by RSA, The Security Division of EMC

December 31, 2013 - (Free Research)
These survey results show just how badly affected some organizations were due to weak authentication, authorization, and fraud detection strategies. Click through to learn why a strong security posture is a must. 
(WHITE PAPER) READ ABSTRACT |

Put your business in motion. Become a mobile enterprise. by IBM

April 30, 2013 - (Free Research)
Forward-thinking companies realize that in order to improve customer experience and business performance, they need to make their services, products, and strategies available to the mobile consumer at all times. In this helpful resource, learn how to overcome some of the most common challenges surrounding mobile engagement. 
(WHITE PAPER) READ ABSTRACT |

Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 12, 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Smart phone, smarter service. by ComputerWeekly.com

August 24, 2012 - (Free Research)
Quocirca analysts, Rob Bamforth and Clive Longbottom, offer advice to businesses on exploiting smart phones as a channel to reach customers and clients. 
(ANALYST REPORT) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 31, 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)
With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 
(ANALYST BRIEF) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Securex Selects CA Nimsoft to Streamline IT Monitoring by CA Technologies.

December 31, 2012 - (Free Research)
This case study tells the story of one organization who selected Nimsoft Monitor from CA to provide numerous IT monitoring benefits such as reduced complexity, secure application delivery and more. 
(CASE STUDY) READ ABSTRACT |

Unified Infrastructure Monitoring and Management Increases Availability, MTTR, and IT Staff Productivity by CA Technologies.

October 31, 2013 - (Free Research)
This white paper highlights infrastructure monitoring and management solutions and provides validation of these solutions based on actual customer experiences. 
(WHITE PAPER) READ ABSTRACT |

Top 8 Reasons SMBs Need to Monitor their Networks by InterMapper

April 05, 2011 - (Free Research)
If you are responsible for administering the IT infrastructure at a small-to-medium size business (SMB), using network monitoring, mapping and alerting software can help you do your job better by maximizing network uptime and efficiency. Read this white paper for the top reasons to implement a network monitoring system. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Automating Resource Monitoring with Robot/CONSOLE by Help/Systems

April 28, 2010 - (Free Research)
Listen as we discuss the importance of monitoring and event notification for today’s computer systems. Learn about the critical role that Robot/CONSOLE can play by automating these processes. 
(PODCAST) READ ABSTRACT |

Organized, Hybridized Network Monitoring by Dell Software

May 08, 2012 - (Free Research)
This resource takes an in-depth look at a hybridized network monitoring solution that allows you to segment your own IT infrastructure while creating whatever boundaries you need to treat other business units as distinct entities. 
(WHITE PAPER) READ ABSTRACT |

Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy by Keynote Systems

May 01, 2005 - (Free Research)
This white paper discusses methods for monitoring Web site performance from an end-user perspective. Explore the benefits associated with neutral, third-party performance monitoring. 
(WHITE PAPER) READ ABSTRACT |

10 Steps to Streamline the Deploymentof Network Monitoring Software for SMBs by InterMapper

April 05, 2011 - (Free Research)
If you've decided to install network monitoring software at your small-to-medium size business (SMB), a little preparation before the installation and configuration will save a lot of time. This white paper contains best practices to insure the process goes as smoothly as possible. 
(WHITE PAPER) READ ABSTRACT |

Lights Out in a Citrix Environment by CCSS

March 30, 2012 - (Free Research)
Access this essential resource to discover how QMessage Monitor, a message monitoring system, helped one organization complete critical processing tasks on time, eliminating the need for manual monitoring and avoiding costly downtime. 
(WHITE PAPER) READ ABSTRACT |

Detect and Prevent DASD Growth by CCSS

April 27, 2010 - (Free Research)
QSystem Monitor’s (QSM) real-time DASD growth monitoring capabilities are ideal for combating problems in sudden storage growth. Learn more about CCSS solutions for detecting and preventing DASD growth with these examples. 
(DATA SHEET) READ ABSTRACT |

PacketTrap MSP 6.0 by Dell Software

August 23, 2011 - (Free Research)
PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management. 
(TRIAL SOFTWARE) READ ABSTRACT |

CA Nimsoft Monitor: Delivering a Unified Monitoring Architecture by CA Technologies.

March 31, 2014 - (Free Research)
This white paper gives a technical breakdown of the features and capabilities of CA Nimsoft Monitor, an IT monitoring tool built to support both traditional data centers and new virtualized and cloud environments. 
(WHITE PAPER) READ ABSTRACT |

Five Mobile Application Monitoring Truths IT Must Know by Hewlett-Packard Company

February 28, 2014 - (Free Research)
This white paper details the specific challenges of managing mobile applications -- including multiple devices and service levels -- and explains how to overcome them with the right mobile application monitoring tools. 
(WHITE PAPER) READ ABSTRACT |

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