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Service. Smarter. Thriving in the age of the empowered customer by IBM January 30, 2012 - (Free Research) In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale.  (WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).  (ANALYST BRIEF) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com September 05, 2011 - (Free Research) Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs.  (IT BRIEFING) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.  (ESSENTIAL GUIDE) READ ABSTRACT |

HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited January 04, 2012 - (Free Research) Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.  (WHITE PAPER) READ ABSTRACT |

Virtualization: Smart Approaches to Maximize Gains by Dell, Inc. and Intel February 11, 2011 - (Free Research) Virtualization is a presence in nearly all enterprise data centers. But that doesn’t mean all companies are using virtualization to its best effect. The results of this recent research reveal the common characteristics of virtualization success, what barriers companies face, and how to get the most from your virtualization efforts.  (WHITE PAPER) READ ABSTRACT |

Virtual Integrated Solutions Survey by Dell, Inc. and Intel April 26, 2011 - (Free Research) Take the "Virtual Integrated Solutions Survey" and share your input on converged infrastructures, unified fabric & preferred vendors.  (ASSESSMENT TOOL) READ ABSTRACT |

Streamlining network connectivity for agile data centers by Dell, Inc. and Intel April 26, 2011 - (Free Research) Administering routine network processes can take time away from critical tasks. Dell™ Advanced Infrastructure Manager (AIM) software automates network connectivity, reconfiguration, and workload retargeting to boost data center efficiency.  (WHITE PAPER) READ ABSTRACT |

Optimizing virtual cloud infrastructures for the Efficient Enterprise by Dell, Inc. and Intel April 26, 2011 - (Free Research) By close collaboration on development and integration, Dell and VMware heighten IT flexibility with a comprehensive approach to data center virtualization—including innovative plug-ins to simplify management of physical devices in virtual environments.  (WHITE PAPER) READ ABSTRACT |

Make over your data center: Virtual-ready infrastructure simplifies IT and increases business value by Dell, Inc. and Intel March 31, 2010 - (Free Research) By turning to a virtual-ready infrastructure, IT has the opportunity to create a next-generation architecture that fundamentally changes the way data centers work for the future. In doing so, IT has the opportunity to transform its own value to the organization by making the infrastructure more flexible and ready to move at the speed of business.  (WHITE PAPER) READ ABSTRACT |

Key strategies for overcoming virtualization and cloud computing management challenges by Dell, Inc. and Intel March 01, 2010 - (Free Research) Customers need to better understand how the use of virtualization and cloud computing changes datacenter infrastructure management requirements. In this paper, May Johnston Turner, IDC's research director of System Management Software, answers questions posed to her by Dell’s customers.  (ANALYST REPORT) READ ABSTRACT |

InfoWorld Preview: Dell's Automated Provisioning for the Private Cloud by Dell, Inc. and Intel February 17, 2011 - (Free Research) Leveraging Dell's Advanced Infrastructure Manager (AIM), the Virtual Integrated System (VIS) Self-Service Creator combines a self-service portal with policy-based provisioning and resource control. Download this InfoWorld preview for further details.  (TECHNICAL ARTICLE) READ ABSTRACT |

Improving Datacenter Operational Efficiency Using Self-Service Provisioning and Advanced Performance Analytics by Dell, Inc. and Intel February 17, 2011 - (Free Research) To help IT decision makers evaluate their options for addressing datacenter complexity - Dell posed the following questions to Mary Johnston Turner, research director for IDC's System Management Software service. Learn answers to today's most pressing datacenter questions regarding cloud computing, virtualization, provisioning and more.  (ANALYST REPORT) READ ABSTRACT |

Frictionless IT: Self-Service Means Smarter, Faster, Cheaper Service Delivery by Dell, Inc. and Intel February 18, 2011 - (Free Research) Many companies struggle with the execution of self-service IT. Join us for a 60-minute interactive Webcast that explores the potential inherent in self-service IT and offers solid advice and examples of how to get there.  (WEBCAST) READ ABSTRACT |

Extending management of physical devices in VMware virtual environments by Dell, Inc. and Intel April 26, 2011 - (Free Research) The Dell™ Management Plug-In for VMware® vCenter™ virtual appliance integrates with the VMware vCenter management platform to enable centralized management of Dell servers in virtualized environments from the VMware vSphere™ client.  (WHITE PAPER) READ ABSTRACT |

Efficient Management for Dynamic Data Centers by Dell, Inc. and Intel February 18, 2011 - (Free Research) This interactive webcast explores ways to simplify infrastructure management to achieve the next level in IT efficiency. The hour-long event focuses on how Dell's Advanced Infrastructure Manager eliminates the silos that encumber IT management, enabling IT groups to manage servers, networks and storage as a single pool.  (WEBCAST) READ ABSTRACT |

Dell Advanced Infrastructure Manager: Ease virtualization deployment by Dell, Inc. and Intel April 26, 2011 - (Free Research) Many people are seeking the flexibility, consolidation and utilization benefits of virtualization, but find themselves deterred by the technology's limitations and challenges. In this white paper, find out why the potential benefits of a virtualized server deployment are huge.  (WHITE PAPER) READ ABSTRACT |

Cashing In On A Virtual-Ready Infrastructure by Dell, Inc. and Intel March 31, 2010 - (Free Research) The next-generation virtual-ready data center infrastructure is being achieved through the implementation of innovative solutions such as the Dell Advanced Infrastructure Manager (AIM), which helps to deliver significant improvements in ROI. Read this paper to learn more about this innovative solution.  (WHITE PAPER) READ ABSTRACT |

Building the Efficient Virtual Infrastructure by Dell, Inc. and Intel February 18, 2011 - (Free Research) Join Enterprise Efficiency and Dell for an in-depth discussion of how enterprises can build open, capable and affordable virtual infrastructures that produce the IT efficiency they demand.  (WEBCAST) READ ABSTRACT |

Automation and Integration Vital for Efficient Datacenter Operations by Dell, Inc. and Intel February 17, 2011 - (Free Research) This white paper describes how the use of virtualization and the evolution of enterprise datacenter environments require IT infrastructure management teams to integrate and automate operations using state-of-the-art tools and best practices; and how Dell's Advanced Infrastructure Manager can help enterprise datacenters operate more efficiently.  (ANALYST REPORT) READ ABSTRACT |

Scalent Acquisition Adds Fabric-Based Infrastructure (FBI) to Dell's Software Portfolio by Dell, Inc. and Intel February 17, 2011 - (Free Research) By acquiring Scalent, Dell is sending the message to competitors, partners and end users that it intends to compete more aggressively in the emerging fabric-based infrastructure (FBI) market. Learn more by downloading this Gartner research report.  (ANALYST REPORT) READ ABSTRACT |

Dell's Advanced Infrastructure Manager (AIM) Demo by Dell, Inc. and Intel March 15, 2011 - (Free Research) In this demonstration you will get an inside look at Dell's Advanced Infrastructure Manager (AIM), and learn Dell AIM's value add in highly virtualized environments.  (WEBCAST) READ ABSTRACT |

Dell Advanced Infrastructure Manager: Simplifying development & test operations by Dell, Inc. and Intel April 26, 2011 - (Free Research) Do you have a large, complex set of interconnected, multi-tier applications that need ongoing development and testing? Spending too much time and resources setting up physical machines and resetting them than actually doing development and testing? Do you lack sufficient machines to test your multi-tier applications the right way? You're not alone.  (WHITE PAPER) READ ABSTRACT |

Controlling virtual machine sprawl for efficient resource utilization by Dell, Inc. and Intel April 26, 2011 - (Free Research) Dell VIS Self-Service Creator, part of the Dell Virtual Integrated System (VIS) architecture, helps reduce virtual machine sprawl by automating the process of reducing, reusing, and recycling of compute resources in a shared virtual IT infrastructure.  (WHITE PAPER) READ ABSTRACT |

Building blocks for data center DNA by Dell, Inc. and Intel April 25, 2011 - (Free Research) By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more.  (WHITE PAPER) READ ABSTRACT |

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