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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM

March 31, 2011 - (Free Research)
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 
(ANALYST BRIEF) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 12, 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Consumer Web Portals: Platforms at Significant Security Risk by EMC Corporation

December 31, 2013 - (Free Research)
This profile of business-to-consumer (B2C) security decision-makers in the financial services, healthcare, government, and online merchant sectors evaluates security around consumer portals based on market data and a custom study of the same audience. 
(WHITE PAPER) READ ABSTRACT |

Consumer Web Portals: Platforms At Significant Security Risk by RSA, The Security Division of EMC

December 31, 2013 - (Free Research)
These survey results show just how badly affected some organizations were due to weak authentication, authorization, and fraud detection strategies. Click through to learn why a strong security posture is a must. 
(WHITE PAPER) READ ABSTRACT |

Put your business in motion. Become a mobile enterprise. by IBM

April 30, 2013 - (Free Research)
Forward-thinking companies realize that in order to improve customer experience and business performance, they need to make their services, products, and strategies available to the mobile consumer at all times. In this helpful resource, learn how to overcome some of the most common challenges surrounding mobile engagement. 
(WHITE PAPER) READ ABSTRACT |

Geoffrey Moore on Application Transformation –Part 2 by Hewlett-Packard Company

July 05, 2012 - (Free Research)
Watch this video featuring renowned author and venture capitalist Geoffrey Moore as he discusses the future of enterprise IT and specifically how your application strategy can take full advantage of the latest tools and technology from mobile, the cloud, social media and more. 
(WEBCAST) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 31, 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Smart phone, smarter service. by ComputerWeekly.com

August 24, 2012 - (Free Research)
Quocirca analysts, Rob Bamforth and Clive Longbottom, offer advice to businesses on exploiting smart phones as a channel to reach customers and clients. 
(ANALYST REPORT) READ ABSTRACT |

Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)
With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 
(ANALYST BRIEF) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

FlashSystem—Driving Productivity and Efficiency in the Healthcare Industry by IBM

April 30, 2013 - (Free Research)
This informative paper describes how IT pros in the healthcare industry are adopting solid state disks (SSDs) instead of legacy hard disk drive systems that cannot deliver "hot" files fast enough for demanding customers. 
(WHITE PAPER) READ ABSTRACT |

IT industry outlook 2014 by ComputerWeekly.com

April 17, 2014 - (Free Research)
This report from CompTIA provides an overview of the size, shape and growth factors of the information technology (IT) industry. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Infosecurity Europe 2014 by ComputerWeekly.com

February 24, 2014 - (Free Research)
Infosecurity Europe is the largest IT security event in Europe. Held in London, it is a free exhibition with over 325 exhibitors featuring the most diverse range of new products and services and an unrivalled free education programme. Register today! 
(BROCHURE) READ ABSTRACT |

Expert Forum: Managing Complexity in the Oil Industry by IBM

March 24, 2014 - (Free Research)
This video features a panel of expert speakers who dive into the unexpected love story between the oil industry and data analytics. 
(VIDEO) READ ABSTRACT |

Stages of Transformation: The Demand-Driven Journey Begins with the End by SAP America, Inc.

September 2008 - (Free Research)
This Report is intended to map the journey companies are making to build demand driven Value Chains. It includes a four-stage maturity model, and identifies the projects and appropriate technology components needed to transition through each stage. 
(WHITE PAPER) READ ABSTRACT |

Cisco PCI Compliance Services by Cisco Systems, Inc.

December 2007 - (Free Research)
Cisco PCI Compliance Services assist companies in achieving and maintaining PCI compliance. Read about vulnerability and gap assessments, remediation work to achieve compliance, and continuous monitoring to maintain PCI compliance. 
(BROCHURE) READ ABSTRACT |

Fundamental Networking Industry Trends to Expect in 2014 by TechTarget

March 2014 - (Free Research)
With technology evolving each year, you never know what to expect but being prepared for the unknown is imperative. This expert e-guide provides responses from three top industry analysts to predict the key networking industry trends for 2014. 
(RESOURCE)

In Conversation: Société Générale Private Banking’s Bruno Lèbre by IBM

December 2013 - (Free Research)
The Wealth Management industry has evolved dramatically in recent years. However, a number of kinks have yet to be worked out. In this informative Q&A, gain insight into the evolution of this industry and find out how analytics can help its progression. 
(WHITE PAPER) READ ABSTRACT |

How to Choose Between Generic and Industry-Specific ERP Systems by Epicor Software Corporation

December 2012 - (Free Research)
This article suggests ways to simplify your ERP selection process and points out the differences between industry-specific and generic ERP solutions. 
(WHITE PAPER) READ ABSTRACT |

Insurance Industry IT: What's costing you dearly? by ComputerWeekly.com

February 2014 - (Free Research)
Its time to replace badly automated insurance business processes with more flexible systems, say analysts Rob Bamforth and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

Generic ERP Means Big Problems for Manufacturers by Epicor Software Corporation

November 2012 - (Free Research)
This guide provides insight to help organizations in particular industries – like the food and beverage industry – decide between a generic and industry-specific ERP system. 
(WHITE PAPER) READ ABSTRACT |

Converged Video Network Security by Alcatel-Lucent

August 2008 - (Free Research)
Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. 
(WHITE PAPER) READ ABSTRACT |

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