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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM

March 31, 2011 - (Free Research)
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 
(ANALYST BRIEF) READ ABSTRACT |

Put your business in motion. Become a mobile enterprise. by IBM

April 30, 2013 - (Free Research)
Forward-thinking companies realize that in order to improve customer experience and business performance, they need to make their services, products, and strategies available to the mobile consumer at all times. In this helpful resource, learn how to overcome some of the most common challenges surrounding mobile engagement. 
(WHITE PAPER) READ ABSTRACT |

Geoffrey Moore on Application Transformation –Part 2 by Hewlett-Packard Company

July 05, 2012 - (Free Research)
Watch this video featuring renowned author and venture capitalist Geoffrey Moore as he discusses the future of enterprise IT and specifically how your application strategy can take full advantage of the latest tools and technology from mobile, the cloud, social media and more. 
(WEBCAST) READ ABSTRACT |

Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 
(WHITE PAPER) READ ABSTRACT |

Consumer Web Portals: Platforms at Significant Security Risk by EMC Corporation

December 31, 2013 - (Free Research)
This profile of business-to-consumer (B2C) security decision-makers in the financial services, healthcare, government, and online merchant sectors evaluates security around consumer portals based on market data and a custom study of the same audience. 
(WHITE PAPER) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 31, 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

Consumer Web Portals: Platforms At Significant Security Risk by RSA, The Security Division of EMC

December 31, 2013 - (Free Research)
These survey results show just how badly affected some organizations were due to weak authentication, authorization, and fraud detection strategies. Click through to learn why a strong security posture is a must. 
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 12, 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Smart phone, smarter service. by ComputerWeekly.com

August 24, 2012 - (Free Research)
Quocirca analysts, Rob Bamforth and Clive Longbottom, offer advice to businesses on exploiting smart phones as a channel to reach customers and clients. 
(ANALYST REPORT) READ ABSTRACT |

Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)
With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 
(ANALYST BRIEF) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

IC Intracom Consolidates Global ERP with IBM and SAP by IBM

February 18, 2009 - (Free Research)
In order for IC Intracom to gain an enterprise-wide view of business data, the organization needed to replace its aging ERP solutions. Working with IBM Global Business Services, IC Intracom implemented the IBM Express Wholesale Distribution Solution, a qualified SAP All-in-One partner solution, hosted by IBM Applications on Demand. 
(CASE STUDY) READ ABSTRACT |

IBM Service Management for the Intelligent Utility Network by IBM

December 06, 2010 - (Free Research)
The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started. 
(WHITE PAPER) READ ABSTRACT |

Creating and Managing Value with IBM Tivoli Service Management Center for System z by IBM

October 27, 2008 - (Free Research)
Read this white paper to learn how IBM Tivoli Service Management Center for System z can help you reduce the overall cost of IT by transforming your data centre from a reactive, resource focus to a business-driven, proactive service. 
(WHITE PAPER) READ ABSTRACT |

IBM Real-time Compression Solutions for VMware Environments by IBM

August 11, 2011 - (Free Research)
IBM Real-time Compression can substantially enhance and extend the benefits of VMware solutions by offering not only the efficiencies of long-term data footprint reduction, but also immediate gains of the guest operating systems and virtualization capacity of the VMware environment. Read this comprehensive white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

BlackBerry® Client for IBM® Lotus® Connections or BlackBerry® Client for IBM® Lotus® Quickr™ by BlackBerry

May 12, 2010 - (Free Research)
Help mobile workers access the information and expertise needed to remain productive while on the go.  
(DEMO)

Accelerating IBM z/OS Global Mirror with the Cisco MDS 9000 Family by Cisco Systems, Inc.

December 29, 2009 - (Free Research)
This document describes how users of IBM z/OS Global Mirror can reduce costs and improve performance with a tightly integrated Cisco® MDS 9000 Family solution. 
(WHITE PAPER) READ ABSTRACT |

IBM CICS Performance Series: CICS, DB2, and Thread Safety by IBM

December 31, 2012 - (Free Research)
This paper highlights the findings of a study about the factors that affect the performance of IBM CICS® transactions that access IBM DB2® resources through the CICS DB2 attachment facility. 
(WHITE PAPER) READ ABSTRACT |

Product Overview: IBM XIV Storage System by IBM

November 17, 2010 - (Free Research)
This product overview examines IBM XIV® Storage System, a groundbreaking, high-end, open disk system designed to support business requirements for a highly available information infrastructure. Read this overview and learn about the features and benefits of IBM XIV® Storage System. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Cisco and IBM Integrated Energy Management Solution by Cisco Systems, Inc.

July 28, 2009 - (Free Research)
The boom of digital information, expected increases in energy expenses and the fast growing demand for technology consumption is driving the need for an energy efficient infrastructure. View this webcast now for energy management best practices. 
(WEBCAST) READ ABSTRACT |

IBM BladeCenter S - Big Benefits for the Small Office by IBM

August 2008 - (Free Research)
The all-in-one configuration of the IBM BladeCenter S makes it a perfect fit in a small office. It integrates servers, storage, networking and I/O into a single chassis, which uses a standard electrical outlet... 
(WHITE PAPER) READ ABSTRACT |

IBM PureApplication System for IBM WebSphere Application Server workloads by IBM

August 2013 - (Free Research)
This key resource describes how organizations can save time and money through consolidation and acceleration of applications onto a flexible IBM PureApplication System environment with built-in expertise. 
(WHITE PAPER) READ ABSTRACT |

The IBM Rational Jazz Strategy for Collaborative Application Lifecycle Management by IBM

November 2011 - (Free Research)
This white paper discusses the vision for the Jazz initiative, the technology and associated products from Rational and its partners, and the community that is participating in all of these elements. It includes experiences shared by users of Rational Jazz products as well as those of partners building complementary Jzzz-based capabilities. 
(WHITE PAPER) READ ABSTRACT |

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