In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale. 

Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 

Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data. 

Check out this study to learn how ExaGrid solutions enabled several U.S. government agencies to reduce backup windows and improve overall data protection practices. This resource provides an introduction to the specific solutions used as well as their benefits, and explores emerging deduplication and scalability concerns as well. 

This white paper explains how government IT can enjoy cloud capabilities while keeping existing IT investments and avoiding vendor lock-in. Explore how open source and application portability in the cloud and the relationships between technology providers are critical to building a successful cloud strategy. 

This article from Gartner offers advice to public sector organisations thinking of deploying cloud computing and assess the progress made by governments in their use of the cloud. 

As a consequence of tightening budgets and increasing uncertainties, government organizations are looking at how to leverage cloud computing as a model to ensure greater flexibility, lower costs, more-rapid provisioning and greater focus on areas that are more domain-specific. 

The overriding goals for Data Centre Consolidation, the G-Cloud and the Applications Store for Government are:Reduce ICT costs;Provide open competition and create a vibrant marketplace enabling the best product at the best price;Create flexibility. 

Checkout this Webcast and learn how to best prepare to meet government regulations and safeguard your organization from conducting business with unethical parties. 

In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now. 

The benefits of server virtualization are well known, and now companies are feeling pressure to embrace the cloud. This white paper cites key findings concerning cloud computing and explores the advantages of combining it with multi-hypervisor environments. 

Meaningful use is only the beginning:  Efficiency and more –appropriate coding bring savings and increase revenues.  This white paper discusses features and benefits of an EHR system, government incentives, sources for ROI as well as building the business case for EHR. 

Theo Pozzy of Portland General Electric speaks about how his company is responding to government regulations and the importance of identity management. Using service management, Theo is able to satisfy increasing security regulations and stay compliant.