TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.

Video Case Study - City County Credit Union Customer Testimonial by EVault Inc., a Seagate Company March 2007 - (Free Research) All organizations, not just IT companies, need to keep their data safe from disasters. View this Webcast for a case study on how one credit union that was constantly threatened by disasters, used a solution to securely protect their data fr… (WHITE PAPER) READ ABSTRACT |

Architecting High Performance eCommerce Platforms by Azul Systems, Inc May 2008 - (Free Research) This paper outlines the primary steps to building successful eCommerce architectures which include understanding the business drivers and IT challenges, creating a demand model and translating and incorporating both into the eCommerce architecture. (WHITE PAPER) READ ABSTRACT |

ABC Fine Wine & Spirits: iTera High Availability Delivers Top-Shelf Resiliency, Near-Zero Latency, Comfortable Price Point by Vision Solutions. May 2008 - (Free Research) In the interest of due diligence, ABC weighed the virtues of several System i HA solutions and decided their money would be best spent on iTera High Availability. (CASE STUDY) READ ABSTRACT |

Gaining the Competitive Edge: Achieving Reverse Logistics Excellence by Integrated Warehouse Solutions. April 2008 - (Free Research) Many companies view the reverse supply chain as cumbersome & unmanageable, so they outsource the 'problem' instead of managing it internally. That is changing. This paper outlines how Reverse Logistics has become the focal point of many... (WHITE PAPER) READ ABSTRACT |

Web 2.0 is Here- Is Your Web Infrastructure Ready? by Akamai Technologies. March 2008 - (Free Research) This white paper outlines today’s B2C Web site trends and explains the challenges associated with dynamic content-whether dynamically generated or the result of personalization techniques. (WHITE PAPER) READ ABSTRACT |

Accelerating the Delivery of On-Demand Applications to Meet Escalating Expectations of Corporate Customers by Akamai Technologies. March 2008 - (Free Research) The purpose of this whitepaper is to examine the escalating service delivery requirements of the SaaS marketplace. (WHITE PAPER) READ ABSTRACT |

Real World Performance Testing for Dynamic Web Applications by Akamai Technologies. March 2008 - (Free Research) Enterprise IT professionals face ongoing challenges in delivering centrally located and managed Web applications to employees, business partners and customers on a global scale. (WHITE PAPER) READ ABSTRACT |

Why B2C Database Marketing Firms Don't Understand B2B Companies by Extraprise Group, Inc. August 2008 - (Free Research) This whitepaper explains why B2C-oriented database marketing firms lack an understanding of how the data they manage and discover are really used. It also addresses how B2B marketers need a complex process to make their efforts more productive. (WHITE PAPER) READ ABSTRACT |

Cameleon Commerce Suite - E-commerce and Configurator Software by Access Commerce Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog & guided selling, product information management, product configuration, pricing & promotions, quote & proposal generation, & order management.  (ASP & SOFTWARE PRODUCT)

Akamai Application Performance Services for the Manufacturing Industry by Akamai Technologies (E-mail this company) Manufacturing web sites serve a dual role. Extranets keep suppliers and dealers productive and also provide media-rich B2C sites with personalized, engaging content and applications for brand-building and self service. To succeed, manufacturers like Audi, Toyota, and Nissan rely on Akamai.  (SERVICE)

Achieve Unlimited Growth and Acquisition Capabilities with IBM applications by Xperia June 2008 - (Free Research) Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources. (VIDEOCAST) READ ABSTRACT |

ePowerCenter - Customer Relationship Management and Interaction Solution by Astute Solutions (E-mail this company) ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers. It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.  (ASP & SOFTWARE PRODUCT)

Akamai Dynamic Site Solution for the Retail Industry by Akamai Technologies (E-mail this company) Providing a personalized user experience that encourages consumers to browse and buy requires richer content and applications that are assembled dynamically. Akamai's Dynamic Site Accelerator enables these interactive Web sites by providing performance that is up to five times faster than a Web site's original infrastructure.  (SERVICE)

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT)

B2B Database Marketing Trends and Best Practices by Extraprise Group, Inc. August 2008 - (Free Research) This article reviews specific client examples of best practice application of database marketing in B2B environments. (WHITE PAPER) READ ABSTRACT |

The Best Database Marketing Discoveries for B2B Companies by Extraprise Group, Inc. August 2008 - (Free Research) This white paper introduces client snapshots which illustrates how implementing specific B2B database marketing tactics improved the results and effectiveness of each company’s overall marketing spend. (WHITE PAPER) READ ABSTRACT |

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