In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 

Platforms for mobile application development are gaining popularity, but implementation is often complex, and there are several different types of vendors that provide them. Check out this Gartner report that rates the capabilities of B2E and B2C application development scenarios of vendors that provide development platforms for mobile apps. 

Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 

Quocirca analysts, Rob Bamforth and Clive Longbottom, offer advice to businesses on exploiting smart phones as a channel to reach customers and clients. 

With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 

Mobile applications are quickly becoming the most common way customers interact with businesses, and can often make or break a customer's experience. In this expert e-book, explore what customers expect from mobile applications and discover the technologies and practices you'll need to create useful, engaging mobile apps. 

Check out this resource to uncover five steps that will help you create a secure virtual server environment for even your most sensitive data. 

This expert e-guide counts down five important technology trends that are molding the human resources (HR) space in 2013. Inside, learn how strategic organizations are using these innovations to drive business success. 

Read this e-guide from our experts at SearchNetworking.com to gain a better understand WLAN solutions and how to evaluate them. Inside you'll find critical questions you should ask when exploring solutions as well as a discussion about the myths surrounding cloud-managed WLANs. 

This white paper discusses the results of an IDG survey, which assessed backup and recovery pain points, 12-month objectives and technology approaches to improve backup. 

This report outlines the stakeholder needs of the Identity and Access Management playbook, breaking down the roles, responsibilities, and communication and collaboration must-dos for those who initiate and manage IAM change. 

Watch this presentation to discover what you need to know about building applications with BlackBerry 10®. Learn more about development options for BlackBerry 10, BlackBerry 10 security, how to manage BlackBerry 10 applications, and more.