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Consumer Web Portals: Platforms at Significant Security Risk by EMC Corporation

December 31, 2013 - (Free Research)
This profile of business-to-consumer (B2C) security decision-makers in the financial services, healthcare, government, and online merchant sectors evaluates security around consumer portals based on market data and a custom study of the same audience. 
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 31, 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)
With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 
(ANALYST BRIEF) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM

March 31, 2011 - (Free Research)
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 
(ANALYST BRIEF) READ ABSTRACT |

Geoffrey Moore on Application Transformation –Part 2 by Hewlett-Packard Company

July 05, 2012 - (Free Research)
Watch this video featuring renowned author and venture capitalist Geoffrey Moore as he discusses the future of enterprise IT and specifically how your application strategy can take full advantage of the latest tools and technology from mobile, the cloud, social media and more. 
(WEBCAST) READ ABSTRACT |

Consumer Web Portals: Platforms At Significant Security Risk by RSA, The Security Division of EMC

December 31, 2013 - (Free Research)
These survey results show just how badly affected some organizations were due to weak authentication, authorization, and fraud detection strategies. Click through to learn why a strong security posture is a must. 
(WHITE PAPER) READ ABSTRACT |

Put your business in motion. Become a mobile enterprise. by IBM

April 30, 2013 - (Free Research)
Forward-thinking companies realize that in order to improve customer experience and business performance, they need to make their services, products, and strategies available to the mobile consumer at all times. In this helpful resource, learn how to overcome some of the most common challenges surrounding mobile engagement. 
(WHITE PAPER) READ ABSTRACT |

SearchBusinessAnalytics.com Tip Guide: Advanced analytics key component for ‘decision management systems’ by Sybase, an SAP company

March 23, 2012 - (Free Research)
This tip guide offers an explanation from industry expert James Taylor as to why every customer should not be treated the same in today's ever-evolving business environment. Taylor details why decision management systems involving automation are essential to making successful strategic and operational decisions that please your customers. 
(EGUIDE) READ ABSTRACT |

Business rules and decisioning for process experts by SAP America, Inc.

August 01, 2011 - (Free Research)
Read this white paper to discover how decisioning can be used as a method for enhancing process orientation to deliver greater value to the business. Continue reading to learn the critical importance of identifying and controlling how the decisions within processes and applications are made. 
(WHITE PAPER) READ ABSTRACT |

Business Agility Insights Vol. 1, No. 1 by IBM

December 13, 2012 - (Free Research)
To achieve the business agility that today's fast-paced environments require, four invaluable technologies have come to the fore: business process management (BPM), case management, decision management, and event processing. Check out this expert e-zine to learn more about each of them, and examine three key avenues to smarter, faster operations. 
(EZINE) READ ABSTRACT |

Driving Profitable Decisions with Business Rule Management by FICO

September 09, 2010 - (Free Research)
Business rules management systems (BRMS) help organizations efficiently develop, execute, and maintain their business rules in a centralized environment. Learn about how these solutions work, how they help businesses make profitable decisions, what to look for in a BRMS, and keys to a successful and profitable BRMS initiative in your organization. 
(WHITE PAPER) READ ABSTRACT |

Manufacturing IT Best Practices: ERP Upgrades and Migrations by SearchManufacturingERP

March 08, 2012 - (Free Research)
Read this expert e-book to get comprehensive answers to all your ERP upgrade and migration questions. Inside, find: expert advice on recognizing when it's time to upgrade or migrate; tips for making a business case; the top five questions to ask before buying ERP systems; and best practices for a successful implementation process. 
(EBOOK)

Analytics, Decision Making & Teams That Do It Right by ComputerWeekly.com

October 05, 2012 - (Free Research)
Experts advise how to make the most of analytics in this report from SAS and the Harvard Business Review. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 
(WHITE PAPER) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 12, 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Smart phone, smarter service. by ComputerWeekly.com

August 24, 2012 - (Free Research)
Quocirca analysts, Rob Bamforth and Clive Longbottom, offer advice to businesses on exploiting smart phones as a channel to reach customers and clients. 
(ANALYST REPORT) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

CIO Decisions Ezine Volume 5: Virtual Revolution by CIO Decisions

February 09, 2009 - (Free Research)
Read this new volume of the CIO Decisions Midmarket Ezine to learn how server virtualization can save time, space and - perhaps most important - money. Experts and IT executives offer their insights and experience on the technology that's changing the data center. 
(EZINE)

BI Trends and Strategies E-Zine Issue 3 by SearchBusinessAnalytics

March 12, 2012 - (Free Research)
In the third issue of BI Trends and Strategies, learn from BeyeNETWORK experts William McKnight and David Loshin how to create a time-proof information management infrastructure, as well as five steps you can take to improve the quality of analytical data. Also learn about connectors for moving data between relational databases and Hadoop clusters. 
(EZINE)

Business rules and decisioning for process experts by SAP AG

September 15, 2011 - (Free Research)
Read this white paper to discover how decisioning can be used as a method for enhancing process orientation to deliver greater value to the business. Continue reading to learn the critical importance of identifying and controlling how the decisions within processes and applications are made. 
(WHITE PAPER) READ ABSTRACT |

eBook: Manufacturing ERP software selection demystified: How to evaluate ERP platforms by IQMS

March 05, 2009 - (Free Research)
There are many choices and considerations in the manufacturing ERP software market - and navigating the many options to find the right choice for your organization can seem like an overwhelming task. In this E-Book, read how SearchManufacturingERP.com turned to the experts at Panorama Consulting Group find the right one. 
(EBOOK) READ ABSTRACT |

Business Agility Insights Vol. 1, No. 4 by IBM

August 31, 2012 - (Free Research)
Read this expert e-guide to learn how CEP and predictive analytics can be incorporated into business process management (BPM) and decision management programs to give today's organizations constant access to the right information so their operations can react quickly to marketplace changes— and, where possible, begin to anticipate them as well. 
(EZINE) READ ABSTRACT |

Designing a DCM architecture for enhanced decision-making and collaboration by IBM

November 17, 2011 - (Free Research)
Designing a case management architecture is more of an art—really, a balancing act—than a science. In this expert e-guide, readers will learn to build "bridges" to extend case management activity across the enterprise, and enable more effective collaboration and decision-making. 
(EGUIDE) READ ABSTRACT |

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