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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Securing your Online Data Transfer with SSL by Thawte Inc.

July 05, 2012 - (Free Research)
This white paper provides an introduction to SSL security highlighting how it operates. Also included, is a discussion of the various applications of SSL certificates as well as their appropriate deployment. Additionally, uncover details regarding how to test SSL certificates on your web server. 
(WHITE PAPER) READ ABSTRACT |

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge

August 27, 2009 - (Free Research)
In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so. 
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Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM

March 31, 2011 - (Free Research)
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 
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Applying the Four Standards of Security-Based CIA by Global Knowledge

October 28, 2013 - (Free Research)
High levels of optimization help to ensure that an organization's information security approach is both well-rounded and flexible enough to meet current and future threats. 
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Leveraging the Power of the Peloton to Lead Change by Global Knowledge

July 19, 2013 - (Free Research)
This white paper combines the concept of the peloton with one of the most widely accepted approaches for enabling change in organizations: John P. Kotter's 8 Steps for Enabling Change. 
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Leveraging the Power of the Peloton to Lead Change by Global Knowledge

July 19, 2013 - (Free Research)
This white paper combines the concept of the peloton with one of the most widely accepted approaches for enabling change in organizations: John P. Kotter's 8 Steps for Enabling Change. 
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ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge

December 2008 - (Free Research)
This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK). 
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Geoffrey Moore on Application Transformation –Part 2 by Hewlett-Packard Company

July 2012 - (Free Research)
Watch this video featuring renowned author and venture capitalist Geoffrey Moore as he discusses the future of enterprise IT and specifically how your application strategy can take full advantage of the latest tools and technology from mobile, the cloud, social media and more. 
(WEBCAST) READ ABSTRACT |

Consumer Web Portals: Platforms at Significant Security Risk by EMC Corporation

December 2013 - (Free Research)
This profile of business-to-consumer (B2C) security decision-makers in the financial services, healthcare, government, and online merchant sectors evaluates security around consumer portals based on market data and a custom study of the same audience. 
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Put your business in motion. Become a mobile enterprise. by IBM

April 2013 - (Free Research)
Forward-thinking companies realize that in order to improve customer experience and business performance, they need to make their services, products, and strategies available to the mobile consumer at all times. In this helpful resource, learn how to overcome some of the most common challenges surrounding mobile engagement. 
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Consumer Web Portals: Platforms At Significant Security Risk by RSA, The Security Division of EMC

December 2013 - (Free Research)
These survey results show just how badly affected some organizations were due to weak authentication, authorization, and fraud detection strategies. Click through to learn why a strong security posture is a must. 
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Smart phone, smarter service. by ComputerWeekly.com

August 2012 - (Free Research)
Quocirca analysts, Rob Bamforth and Clive Longbottom, offer advice to businesses on exploiting smart phones as a channel to reach customers and clients. 
(ANALYST REPORT) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

Service. Smarter. Redefining commerce in the age of the customer by IBM

May 2012 - (Free Research)
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 2012 - (Free Research)
With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 
(ANALYST BRIEF) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Seven Things That You Can Do If You Want to Embrace the Consumerization of IT by Good Technology

March 2012 - (Free Research)
Discover what you can do to embrace the consumerization of IT, letting your employees pick devices and applications of their choice while maintaining the security your organization needs. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

A Next-Gen Solution for Application Visibility and Control by Citrix

March 2013 - (Free Research)
Are you ready to solve the application visibility challenge? This resource outlines how a next-gen visibility solution provides the end-to-end visibility you need to win the battle. 
(WHITE PAPER) READ ABSTRACT |

On the Safe Side: Managing Security in Mobile Apps by SearchSoftwareQuality.com

April 2013 - (Free Research)
This expert three-part guide provides you with all you need to know about ensuring the security of your mobile enterprise applications.  Continue on the get advice from the pros on topics such as: 7 most important security measures for enterprise data, advice on securing mobile apps, key security mistakes mobile developers make, and more. 
(EBOOK) READ ABSTRACT |

Embracing BYOD through secure app and data delivery EMM by Citrix

March 2014 - (Free Research)
This exclusive paper discusses an enterprise mobility management strategy that allows you organization to embrace consumerization and BYOD with secure application and data delivery, providing the freedom users want and the control IT needs. 
(WHITE PAPER) READ ABSTRACT |

A Foundation for Next-Generation Data Center Security by Citrix

September 2012 - (Free Research)
This white paper introduces an application delivery controller (ADC) that builds enterprise cloud networks using existing data center infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Optimize your Network with ADC Clustering by Citrix

August 2013 - (Free Research)
Discover why active-active clusters of application delivery controllers (ADCs) are critical to not only improve app performance but also reduce waste, heighten potential ROI, simplify management, and improve reliability. 
(WHITE PAPER) READ ABSTRACT |

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