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Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)

With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other.

(ANALYST BRIEF)

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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

(ESSENTIAL GUIDE)

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Advanced Case Management for Smarter Energy and Utilities by IBM

October 23, 2010 - (Free Research)

<p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>

(WHITE PAPER)

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Advanced Case Management: Making its Mark on Key Government Sectors by IBM

May 10, 2012 - (Free Research)

Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.

(WHITE PAPER)

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Five Advances in Storage Technology and What They Mean for Windows by Dell, Inc. and Intel

January 25, 2011 - (Free Research)

Advances in storage technology directly affect Windows environments in terms of reduced costs, improved performance and greater manageability. Access this paper for a detailed look at these advances and what they mean for SMBs using Windows.

(WHITE PAPER)

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Manage data more effectively through Advanced Compression with Oracle Database 11g Release 2 by Oracle Corporation UK Ltd

September 30, 2009 - (Free Research)

Learn more about how Oracle Advanced Compression can help you reduce the disk space and costs of managing large data volumes.

(WHITE PAPER)

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Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)

Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.

(WHITE PAPER)

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Increasing the efficiency of case file coordination in social services by IBM

June 15, 2011 - (Free Research)

Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.

(WHITE PAPER)

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The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)

Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs.

(IT BRIEFING)

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HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited

January 04, 2012 - (Free Research)

Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.

(WHITE PAPER)

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Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel

April 26, 2011 - (Free Research)

More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk.

(WHITE PAPER)

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Making SIEM work: Processes and policies to enable success by Sensage, Inc.

January 16, 2012 - (Free Research)

In this engaging video presentation, Nemertes Research Senior Vice President and Founding Partner Andreas Antonopoulos will provide a tactical walkthrough of the SIEM enablement process and answer key questions on how to successfully put SIEM into action.

(VIDEO)

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

Make over your data center: Virtual-ready infrastructure simplifies IT and increases business value by Dell, Inc. and Intel

March 31, 2010 - (Free Research)

By turning to a virtual-ready infrastructure, IT has the opportunity to create a next-generation architecture that fundamentally changes the way data centers work for the future. In doing so, IT has the opportunity to transform its own value to the organization by making the infrastructure more flexible and ready to move at the speed of business.

(WHITE PAPER)

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Advanced case management solutions for smarter decision making in banking by IBM

October 12, 2011 - (Free Research)

Financial institutions are under pressure to make better decisions. Real-time decisions depend on access to information and the technology available to analyze it. This paper outlines an option that aggregates all of the content from across the entire organization to enable a holistic view of each case, reduce risk and support accurate decisions.

(WHITE PAPER)

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Servers: Virtualized Database Consolidation on a Dell Poweredge R910 Server Using Hyper-V by Dell and Microsoft

June 21, 2011 - (Free Research)

The recent advances of virtualization and cloud computing have made a powerful data center an absolute must for organizations across the entire spectrum of the enterprise community. Access this exclusive resource for an in-depth overview of the latest server technology.

(PRODUCT OVERVIEW)

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The Benefits of Investing in ITIL Advanced Certification by Global Knowledge

April 15, 2011 - (Free Research)

Thiswhite paper discusses the top-five results of this research project. Read on to find out the key results and the top-three recommendations of the ITIL Experts who participated in the project.

(WHITE PAPER)

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Virtualizing Storage within Cloud Computing Infrastructures Using VMware vSphere 4.0 and Dell EqualLogic iSCSI SANs by Dell and VMware

May 13, 2010 - (Free Research)

Dell Virtualization Solutions with VMware provide the most efficient virtual infrastructure foundation to power vSphere 4 cloud infrastructures. Read this paper to learn more about the features and business benefits of Dell and VMware solutions for your cloud computing infrastructure.

(WHITE PAPER)

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Integrate Advanced Analytics with Salesforce.com for Greater Business Insight by Business Objects

January 2008 - (Free Research)

The need for strategic information by department and executive managers is driving the transformation of tactical departmental systems into enterprise solutions, regardless of the size of the company employing the solutions.

(WHITE PAPER)

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Making Information Governance a Reality for Your Organization by SAP America, Inc.

May 2012 - (Free Research)

This paper discusses the importance of information governance and how you can make it a reality within your organization.

(WHITE PAPER)

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Quest Foglight_Hit the Easy Button for No-Fuss Application Performance Monitoring by Quest Software

May 2012 - (Free Research)

About 50% of companies have an application performance monitoring (APM) system in place, and those that don't are likely losing customers and revenue. Quest Software has made vast improvements to its Foglight APM line, including supreme simplicity and virtualization capabilities. Read this and learn about the research behind these advancements.

(PRODUCT OVERVIEW)

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Top 5 Ways to Make IVR Work For You and Your Customers by inContact

January 2012 - (Free Research)

This white paper describes five tips and challenges for using Interactive Voice Response (IVR) systems.

(WHITE PAPER)

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Leveraging the Power of Video Conferencing for Business by Citrix

May 2012 - (Free Research)

Access this white paper to uncover the benefits of video conferencing in today’s highly mobile business environment. Discover the key-elements that make up a business-grade video conferencing system, how video conferencing adds to collaboration, and the ROI of video conferencing.

(WHITE PAPER)

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Improving the efficiency, accuracy and cost effectiveness of core business activities by IBM

February 2011 - (Free Research)

Legacy enterprise content management (ECM) systems are no longer functionally viable, meaning it's time to adopt a new solution. Read this paper and learn about a modern, innovative ECM solution that seamlessly integrates advanced case management and compliance capabilities to address today's business, reduce risk and costs and increase revenue.

(WHITE PAPER)

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