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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Increase Productivity and Effectiveness of Merchandising Audits with the MC35 by Motorola, Inc.

March 01, 2007 - (Free Research)
The MC35's built-in durability delivers reliable performance, even with all day every day use in the retail store. 
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E-Book: Log Management for Compliance by SearchSecurity.com & SearchCompliance.com

April 20, 2009 - (Free Research)
Log management has become an increasingly important part of managing information technology across the enterprise. This E-Book will look at how compliance has changed IT's requirements for log management tools in general, and how the tools continue to evolve to meet security needs as well. 
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Compliance and Risk Management: Factoring compliance as part of your risk management equation by IBM

November 14, 2011 - (Free Research)
Enterprises often struggle with integrating IT security and compliance efforts into an overall corporate risk management program. Inside this e-book, learn how to implement effective policies for GRC, audits and much more. 
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Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Chapter 3: Patching Security Holes in Private Clouds by Dell and VMware

June 06, 2013 - (Free Research)
Download part 3 in this 4 part private cloud series for expert advice on patching the security holes in private clouds. Learn more about storage provisioning, perimeter security, data portability and much more. 
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Distributed Data Capture: Reducing the Cost of Remote Business Processes by Kofax, Inc.

March 10, 2011 - (Free Research)
In today’s global economy, information exchange is vital. Competitive advantage goes to the companies that can share information and collaborate quickly and accurately in the most cost-effective manner. Read this white paper now to learn how to effectively lower the costs of your business's document capture process. 
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Daily Active Directory Administration: Simplified, Streamlined - and Successful by Dell Software

October 02, 2009 - (Free Research)
In this Quest white paper, learn how automating AD improves your efficiency and reduces mistakes, helping you to break free from the headaches and the daily AD grind. Read this white paper today. 
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From Social Media to Social CRM: Reinventing the Customer Relationship by IBM

March 11, 2014 - (Free Research)
Access the following white paper to uncover the steps to building a social CRM strategy—who needs to be part of the strategy, how to evaluate the customer relationship control, and more. 
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IT Risk Management: Guide to Software Risk Assessments and Audits by Veracode, Inc.

June 07, 2010 - (Free Research)
Risk is a function of the likelihood that a potential vulnerability will be exploited, and the resulting impact of that exploitation. In IT systems, risk can be introduced from the internet, servers, networks, malicious insiders, and even lapses in physical security. This whitepaper provides IT risk management best practices. 
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Extraprise CRM Support Survey Report by Extraprise Group, Inc.

August 2008 - (Free Research)
This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group's COLLABORATE 08 conference in April 2008. 
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Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience by SAP America, Inc.

June 2008 - (Free Research)
This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Leveraging Web 2.0 and Social Media in CRM Programs by SAP America, Inc.

October 2010 - (Free Research)
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future. 
(EBOOK) READ ABSTRACT |

Introduction to Microsoft Dynamics CRM Online by Microsoft

September 2009 - (Free Research)
This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line. 
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eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor

March 2009 - (Free Research)
In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations. 
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Leading Pharmaceutical Company Reduces Costs to Meet CFR Compliance Through Digital Signature Implementation by Hexaware Technologies

October 2011 - (Free Research)
In this brief case study, discover eSignature's method of capturing electronic signatures at appropriate points in the work flows, storing relevant information, and enabling an audit trail to be retrieved for each applicable asset. 
(CASE STUDY) READ ABSTRACT |

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry

February 2009 - (Free Research)
Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback. 
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Managing the Entire Database Security & Compliance Lifecycle by Guardium, an IBM Company

February 2010 - (Free Research)
Increased difficulty in protecting data has heightened the need for organizations to simplify compliance and reduce costs by replacing manual, resource-intensive audit processes with automated controls for all their enterprise applications. Read this data sheet to learn how Guardium 7 addresses the entire database security and compliance lifecycle. 
(DATA SHEET) READ ABSTRACT |

Meeting the True Intent of File Integrity Monitoring by Tripwire, Inc.

October 2010 - (Free Research)
In this paper, we give an overview of FIM, an explanation of how FIM provides data protection and improves security, and what capabilities FIM must offer to effectively provide that data protection and security. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 16 July 2013: Cloud takes to the stage at the Royal Opera House by ComputerWeekly.com

July 2013 - (Free Research)
In this week's Computer Weekly, we talk to the Royal Opera House about how using public cloud boosted ticket sales and improved performance of its IT infrastructure. We examine why agile development failed in the government's flagship Universal Credit welfare programme. And we analyse the real risks of sweating your IT assets. Read the issue now. 
(EZINE) READ ABSTRACT |

Use effective call centers to build customer loyalty by Infor CRM

February 2012 - (Free Research)
This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. 
(EGUIDE) READ ABSTRACT |

Chapter 2: Priming Infrastructure for the Cloud by Dell and VMware

June 2013 - (Free Research)
Download part 2 in a 4-part expert series to learn about the necessary infrastructure preparation for building a private cloud landscape. Gain insights on how to get your servers, storage, networks and staff cloud-ready and review an insider's checklist to guide you through the process. 
(EBOOK) READ ABSTRACT |

10 Best Practices for Reducing the Stress of IT Audits by Dell Software

October 2008 - (Free Research)
This paper presents 10 best practices that can greatly reduce or even eliminate the angst so commonly associated with IT audits. 
(WHITE PAPER) READ ABSTRACT |

Avaya Aura Contact Center Database Integration Wizard: Part Two, Data Exchange by Global Knowledge

July 2013 - (Free Research)
In Part 2, Data Exchange, of this series on the Avaya Aura Contact Center Database Integration Wizard you will see how to use the SEND REQUEST and GET RESPONSE operations so that customer information collected during the call to the contact center system can be exchanged with a backend database. 
(WHITE PAPER) READ ABSTRACT |

Successful Business Guide for Data Migration: Re-engineering Data for Optimized Value by Datanomic

April 2008 - (Free Research)
Up to 75% of new systems fail to meet expectations, often because flaws in the migration process result in invalid data. With an understanding of the challenges, managing the migration as part of the investment is much more likely to... 
(WHITE PAPER) READ ABSTRACT |

Why an Output Management Solution Will save You Money by ROC Software

July 2007 - (Free Research)
Output management saves the enterprise money by centralizing control of the output environment directly with IT professionals trained to efficiently resolve problems. 
(WHITE PAPER) READ ABSTRACT |

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