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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

How to control abuse of social networking on mobile devices by ComputerWeekly.com

November 25, 2010 - (Free Research)
The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive. 
(WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc.

December 2007 - (Free Research)
Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. 
(WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 2009 - (Free Research)
When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. 
(WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

Edmonton Catholic Schools: Catholic school district supports 21st century learning with HP Converged Infrastructure by HP & Intel®

December 2012 - (Free Research)
This brief case study introduces one Canadian school district that offers publicly funded Catholic education to over 34,600 students at 88 schools – deploying a compact, virtualized, high-performance server and storage infrastructure to provide increased capacity and maximum flexibility and to ensure redundancy. 
(CASE STUDY) READ ABSTRACT |

Canadian Airport Reaps the Benefits of Truly Unified Communications by Hewlett-Packard Company

June 2007 - (Free Research)
In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili... 
(WHITE PAPER) READ ABSTRACT |

Railroad Carrier Virtualizes SAP on Converged Infrastructure by VCE (E-mail this company)

December 2013 - (Free Research)
In order to realize cost savings and operation efficiencies, rail carrier Canadian Pacific (CP) wanted to move from inefficient outsourced IT services to a private cloud implementation. This brief case study illustrates how CP leveraged a converged infrastructure to virtualize its extensive suite of SAP and other business-critical applications. 
(CASE STUDY) READ ABSTRACT |

ICBC Builds Cutting-edge Contact Center as Part of their Customer-Centric Strategy by Genesys

December 2012 - (Free Research)
This case study reveals how Canadian insurer ICBC built a flexible, cutting-edge contact center as a key part of its customer-centric strategy, enabling the company to improve routing flexibility, increase customer satisfaction, and more. 
(CASE STUDY) READ ABSTRACT |

Case Study: Helping AIC Cut Daily Backup Window While Saving Money & Staff Time by Quantum Corporation

April 2009 - (Free Research)
Read this customer case study to see how Canadian mutual fund company AIC Ltd. leveraged Quantum's DXi™5500 disk backup solution featuring data deduplication and replication technology in order to drastically reduce backup time as well as cut storage costs and management. 
(CASE STUDY) READ ABSTRACT |

Unified Storage: Capacity Optimization Features andVirtualization Capabilities by IBM

October 2013 - (Free Research)
View this short video to learn how the largest Canadian-based provider of human resources consulting and outsourcing services upgraded and modernized its storage infrastructure using virtualized software defined storage systems designed to consolidate workloads into a single storage system for simplicity of management. 
(WEBCAST) READ ABSTRACT |

Alpha Exchange Improve Performance, Reduces Cost by Migrating to Red Hat Enteprise Linux by Red Hat and HP

April 2013 - (Free Research)
This informative case study describes how a leading Canadian financial group was able to increase performance and reduce costs by migrating to a Linux environment. 
(WHITE PAPER) READ ABSTRACT |

Case Study: London Life Insurance by Pitney Bowes Business Insight

July 2010 - (Free Research)
London Life Insurance needed to move quickly after it acquired Prudential Insurance’s entire Canadian business operations. London Life wanted to welcome its new client base and maintain its reputation for providing superb customer service. Read on to learn how a new document composition solution allowed for keeping pace with its expanding business. 
(CASE STUDY) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

Canucks Sports & Entertainment wins at the storage expansion game by IBM

June 2012 - (Free Research)
This brief case study explores the challenges of unprecedented digital media data growth that a Vancouver, British Columbia, Canada sports & entertainment organization experienced and the implementation of a comprehensive storage solution to alleviate IT headaches. 
(CASE STUDY) READ ABSTRACT |

Leading Insurance, Financial and Banking Services Provider Replaces Citrix with Ericom's Server Based Computing Solution by Ericom Software

May 2008 - (Free Research)
Western Financial group was facing a challenge to provide insurance brokers with remote access from the organization's core insurance application running on Windows terminal Servers, so to overcome this issue they moved on to Ericom. 
(WHITE PAPER) READ ABSTRACT |

TrendLabs: Global Threat Trends 1H 2010 by Trend Micro, Inc.

October 2010 - (Free Research)
In this report covering January to June 2010, we examine various cybercrime incidents, the criminal’s use of multiple tools such as botnets, and look at threat trends and activity currently causing, and likely to continue to cause the most pain, cost and disruption to connected users across the world. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Migration from Microsoft Exchange 2007 to Google Apps by Google

March 2010 - (Free Research)
Read this presentation transcript to learn about Delta Hotels and Resorts unique cloud computing strategy encompassing Google Apps and other community-building tools. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Migration from Microsoft Exchange 2007 to Google Apps by Google Apps

January 2011 - (Free Research)
Read this presentation transcript to learn about Delta Hotels and Resorts unique cloud computing strategy encompassing Google Apps and other community-building tools 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Migration from Microsoft Exchange 2007 to Google Apps by Google Apps

November 2010 - (Free Research)
Read this presentation transcript to learn about Delta Hotels and Resorts unique cloud computing strategy encompassing Google Apps and other community-building tools 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Uniting Your Automated and Manual Test Efforts by SmartBear Software

September 2010 - (Free Research)
Software development teams are always looking for an edge to produce features more quickly while retaining a high level of software quality. This document describes best practices for uniting both automated and manual test efforts to improve your software releases and obtain the highest quality releases in the shortest amount of time. 
(WHITE PAPER) READ ABSTRACT |

Increasing the efficiency of case file coordination in social services by IBM

June 2011 - (Free Research)
Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing. 
(WHITE PAPER) READ ABSTRACT |

HP Sprinter by HP Software

July 2011 - (Free Research)
HP Sprinter software gives your testers rich and powerful tools to run manual software testing. Download now to see for yourself how it can deliver great ROI by enabling you to dramatically simplify and accelerate manual testing while improving collaboration between QA and development. 
(DEMO)

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