Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 02, 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

How to control abuse of social networking on mobile devices by ComputerWeekly.com November 25, 2010 - (Free Research) The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive.  (WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc. December 2007 - (Free Research) Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release.  (WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc. June 2009 - (Free Research) When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve.  (WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.  (WHITE PAPER) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc. August 2011 - (Free Research) The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.  (EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM June 2011 - (Free Research) Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  (EBOOK)

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional.  (CASE STUDY) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc. March 2012 - (Free Research) In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.  (EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc. October 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.  (EBOOK)

The Social CRM Playbook by SugarCRM Inc. August 2011 - (Free Research) This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM.  (WHITE PAPER) READ ABSTRACT |

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management.  (CASE STUDY) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc. September 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.  (EBOOK) READ ABSTRACT |

eGuide: Essential guide to solution architecture by IBM December 2012 - (Free Research) Read this e-guide to discover four expert-recommended solutions architecture best practices. Then, learn why solutions architecture is becoming an important part of the software development process.  (EGUIDE) READ ABSTRACT |

Service Oriented Architecture For Dummies by IBM December 2009 - (Free Research) This comprehensive e-book serves as an introduction to service-oriented architecture (SOA) and explores best practices, challenges, and lessons learned about SOA implementation from market-leading companies across all business sectors.  (EBOOK) READ ABSTRACT |

Data Management & Architecture by Accenture Accenture's Data Management & Architecture group addresses how an organization manages data across its entire lifecycle.  (SOFTWARE PRODUCT)

Sybase PowerDesigner for information architecture by Sybase, an SAP company April 2012 - (Free Research) <p>This paper explains how modeling information architecture (IA) can help reduce the costs associated with data management. Read this now and learn about the benefits of implementing IA and how Sybase's option offers modeling support for database design and enterprise architecture.</p> <p> </p>  (WHITE PAPER) READ ABSTRACT |

Maximizing the Success of Your Enterprise Service-Oriented Architecture Project Webcast by SAP America, Inc. February 2008 - (Free Research) Learn how to prepare for a successful enterprise service-oriented architecture (enterprise SOA) implementation in your organization. Join now this SAP Services Webcast, "Maximizing The Success of your Enterprise Service-Oriented Archite...  (WEBCAST) READ ABSTRACT |

Common Models in SOA: Tackling the Data Integration Problem by Progress Software December 2008 - (Free Research) You're probably familiar with the use of common formats in integration. These common representations, or in some cases mutually agreed upon formats, are often found in B2B transactions. To see how a common model can simplify SOA development, let's examine the standards at the foundation of SOA and ESB to understand what they include and...  (WHITE PAPER) READ ABSTRACT |

Intelligent Service Automation Working with Service Oriented Architecture by UC4 Software, Inc December 2010 - (Free Research) The dependency of background (batch) processing still remains when your applications move to a service oriented architecture (SOA). Read this white paper to learn how to ease the SOA transition with technology that enables the inclusion of background processing.  (WHITE PAPER) READ ABSTRACT |

Improving Java Application Performance: Maximizing Scalability and Availability by Terracotta, Inc. January 2008 - (Free Research) Terracotta's Network-Attached Memory (NAM) is an arbitrarily large, network-attached Java heap that lets threads in multiple JVMs on multiple machines interact with each other as if they were all in the same JVM.  (WHITE PAPER) READ ABSTRACT |

Workload-Optimized Systems For Superior Business Value by IBM February 2012 - (Free Research) This brief white paper examines why making the right server choices can help solve many challenges. It contrasts x86 multi-cores with Power Systems and mainframes. Read on to learn how making the right server choices can help an enterprise realize greater ROI while also helping extracting greater business value from the servers that it buys.  (WHITE PAPER) READ ABSTRACT |

Planning for Cloud: How enterprise architecture management can help drive your IT transition by IBM September 2011 - (Free Research) Is your organisation ready to explore the benefits of cloud computing? Read this white paper from IBM and discover how an enterprise architecture approach can help you take the first critical steps to success with Cloud.  (WHITE PAPER) READ ABSTRACT |

Business Process Management and Enterprise Architecture for Better Business Outcomes by IBM June 2010 - (Free Research) This webcast explores how WebSphere and IBM Rational work together to help businesses achieve strategic objectives with reduced risk and cost and also for translating business vision and strategy into architectural change.  (WEBCAST) READ ABSTRACT |

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