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Achieving Service Excellence Across The Enterprise by Numara Software
February 01, 2009 - (Free Research)
Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
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Police Department Utilizes Analytics and Statistics to Identify Crime Areas by SPSS Inc. Worldwide Headquarters
May 01, 2009 - (Free Research)
CMPD experienced problems with two particular areas of crime. They needed community involvement to really make an impact in these areas. PASW Statistics allowed CMDP to gather data and present it as compelling evidence of the need for community involvement.
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Troubleshooting Made Easy In Linux by Global Knowledge
May 01, 2009 - (Free Research)
Troubleshooting is a necessary evil. Where does one start when the operating system does not start, the application does not load or run correctly, the network hangs or a network service does not listen or perform? Linux is noted for being rock solid, stable, and easy to manage but not as user friendly.
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Troubleshooting Slow Networks with Wireshark by Global Knowledge
May 13, 2009 - (Free Research)
In this white paper, we examine how to use Wireshark, the world's most popular open-source network analyzer, to troubleshoot some of the top causes of poor network performance, including high latency, packet loss, inefficient window sizes, intercepting devices, and application dependencies.
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Application Visibility and Monitoring: An Integrated Approach to Application Delivery by Blue Coat
April 16, 2009 - (Free Research)
It's no secret that application performance drives business performance. But to achieve the level of application performance your business demands, you need total visibility into your network infrastructure so you can identify and monitor all your applications and resolve the issues that impede performance.
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Top Ten Problems Network Technicians Encounter by Fluke Networks EMEA
February 01, 2009 - (Free Research)
This white paper discusses ten common problems encountered by network technicians today and their symptoms, causes, and resolutions.
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Guide to Troubleshooting Application Problems by Fluke Networks EMEA
October 01, 2008 - (Free Research)
This comprehensive, 94 page guide is a how-to resource handbook for network engineers. This guide covers the fundamentals of how applications work, how applications flow, where applications fail and best practices and methodologies for troubleshooting network and application problems.
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Red Hat Service-Oriented Architecture by JBoss, a Division of Red Hat
July 16, 2009 - (Free Research)
Red Hat can alleviate common infrastructure problems by moving organizations toward service-oriented architectures (SOA). High-quality, low-cost, SOA-enabled solutions from Red Hat and JBoss let customers focus their resources on the applications and business processes that differentiate their business and give them a competitive advantage.
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'Lights Out' IT Management -- Automate Problem Identification & Resolution by Dorado Software
September 2008 - (Free Research)
Lights-Out IT Management refers to the automation of both problem identification and problem resolution. The successful implementation of Lights-Out IT Management is built upon an integrated system that provides three key management functions: find, configure, and monitor. Read on to learn more.
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Podcast - Eight Rules for Creating Great White Papers by KnowledgeStorm, Inc
(E-mail this company)
March 2006 - (Free Research)
White papers are one of the most misunderstood, miswritten and misused marketing tools available. While many companies think they need a white paper, few manage to write, design or use them to their full potential. This podcast outlines eight key steps to take when writing a white paper and what you should do once the paper is written.
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Eight Rules for Creating Great White Papers by KnowledgeStorm, Inc
(E-mail this company)
May 2005 - (Free Research)
White papers are one of the most misunderstood, miswritten and misused marketing tools available. While many companies think they need a white paper, few manage to write, design or use them to their full potential. This paper outlines eight key steps to take when writing a white paper and what you should do once the paper is written.
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Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation
December 2008 - (Free Research)
This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system
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IP Address Management Webinar by Infoblox
April 2009 - (Free Research)
Check out this webcast, which discusses the problem of flat budgets, rising costs, and competing priorities, and explains how automating core network services has proven to be a helpful solution.
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IT Survey Results: Top Priorities Through 2010 by BMC Software, Inc
November 2009 - (Free Research)
What will be most important to IT organizations over the next 12 months? It's probably no surprise that cost control or reduction in spending is the key priority. This white paper looks at the near-term activities of the IT organizations surveyed by TechTarget, along with their constraints, issues, motivating factors, and strategies.
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Hitachi IT Operations Analyzer Software by Hitachi Data Systems
November 2009 - (Free Research)
Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents.
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