This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works. 

The next wave of cloud computing is upon us. In this resource, discover how you can combine collaboration and networking services to effectively build, deliver, use, and enhance communications in the cloud. 

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 

This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. 

Many trends are defining and shaping the IT landscape which collectively will impact the way future network architectures need to be planned. Real-time networking is one option to be ready for the changes that are here and on the way. 

Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding. 

<p>Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more.</p> 

<p>There’s more to bringing outside devices into your IT infrastructure than just connecting them to your network. For BYOD to really work, you need a comprehensive plan. Discover more in this research report. </p> 

This whitepaper is a lab testing summary report of Ethernet fabrics. The study is trying to validate the advantages provided to the data center implementations by Shortest Path Bridging Mode (SPB or SPBM) protocol. 

This resource provides an essential guide to the new data center network. Learn about the limitations your current network may have, virtual data center network requirements, and what to look for in a solutions provider. 

View this presentation to discover why it's so important for software development organizations to focus on design and adopt 5 imperatives for effective application lifecycle management (ALM) in order to manage lifecycle complexity, improve product quality, reduce costs and increase collaboration across the entire team. 

Read this article to discover the procurement software licensing and deployment options available and learn what business factors will help you determine the best approach for your company.