Automated Service White Papers, Automated Service Software, Automated Service Research, Hardware and Services

The Power of Virtualization: Service Level Automation by Dell and VMware

May 24, 2010 - (Free Research)

This series examines some of the implications of virtualization for small and medium-sized businesses. In this note, we examine opportunities to leverage virtualization to automate service level management.

(WHITE PAPER)

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CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com

September 21, 2010 - (Free Research)

Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.

(WHITE PAPER)

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Automating Sales Order Management with SaaS by Esker Inc.

May 18, 2012 - (Free Research)

Automated order management software can be expensive and complex to implement. Read this white paper to learn how leveraging SaaS for order processing automation can save you time and money.

(WHITE PAPER)

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vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare

November 16, 2007 - (Free Research)

Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.

(ANALYST REPORT)

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

See into Your IT Future with Real-time, Automated ITSM by CA Technologies.

May 08, 2012 - (Free Research)

Access this brief webcast to discover an innovative new IT Service Management software (ITSM) designed to enable enterprises to quickly recognize, respond to, and resolve ITSM issues through automation and end-to-end visibility – as well as identify potential problems and resolve them before they affect the business.

(WEBCAST)

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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

Blue Coat Accelerates Automated CLI Testing, Reaps New Efficiencies with FanfareSVT by Fanfare

December 2006 - (Free Research)

Blue Coat needed to improve its test automation practices with tools & solutions that automate test cases during the development phase, increase test coverage, & identify changes that are not easily identified from build to build. Read why Blue Coat selected FanfareSVT test automation software to work seamlessly within its existing infrastructure.

(CASE STUDY)

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IDC: Key Requirements for Private Cloud by Cisco Systems, Inc.

March 2011 - (Free Research)

This white paper points out the operational challenges that have resulted from the widespread deployment of virtualization and increased adoption of private cloud computing. Learn how you can address your top data center pain points through orchestration, self-service, and automated provisioning.

(WHITE PAPER)

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Finding the Cure for Order Processing Pain in the Life Sciences Industry by Esker Inc.

May 2012 - (Free Research)

This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.

(WHITE PAPER)

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Storage Tiering Upgrade: SSDs & Automated by Dell, Inc.

May 2012 - (Free Research)

Check out these results from a SearchStorage.com survey to learn how your peers are using storage tiering, solid state’s role in storage tiering, and the percent of businesses currently using automated tiering.

(EGUIDE)

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Business Rule Management: Automating Policy Management by ILOG, an IBM Company

April 2008 - (Free Research)

This white paper discusses how business rules management systems can be used to meet the diverse range of stakeholder requirements associated with an automated policy management system.

(WHITE PAPER)

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Faxing out of SAP Without Software, Hardware, or Risk by Esker Inc.

September 2009 - (Free Research)

This webinar takes a look at on-demand faxing-as-a-service that's fully integrated with SAP solutions. Learn how this solution allows you to automate faxing of documents directly from SAP applications through a service hosted by Esker. You will learn the many values of this solution.

(WEBCAST)

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The Key to Successful Data Integration and Data Warehouse Initiatives in Healthcare by Cisco Systems, Inc.

January 2012 - (Free Research)

Organizational trust in data may be the single largest barrier to business intelligence (BI) success in the health care industry today. Access this resource to learn how an automated enterprise job scheduler and automated process optimization tools can ensure that your data is accurate and consistent.

(WHITE PAPER)

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JBoss Enterprise SOA Platform and JBoss Enterprise Data Services Platform: Value Proposition and Differentiation by Red Hat

April 2012 - (Free Research)

<p>Read this technical paper to get an overview of JBoss Enterprise SOA Platform and JBoss Enterprise Data Services Platform. Learn how the two systems work together to make your data accessible in real-time, automate processes, and respond to and manage business events more effectively.</p>

(WHITE PAPER)

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Retaining Customers in Today’s Economic Landscape: Improving SAP Order Management by Esker Inc.

April 2012 - (Free Research)

<p>Read this white paper to learn how to quit paper and effectively automate your sales order management process. Find tips for selecting a system that best meets your business needs and learn how to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction.</p>

(WHITE PAPER)

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Business Process Management with a Competitive Edge: Implementing Transparent, Agile, and Consistent Business Process Management by ILOG, an IBM Company

April 2008 - (Free Research)

This white paper explains how a business rule management system (BRMS) can make business process automation easier to understand, maintain and manage.

(WHITE PAPER)

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Virtualization and backup: Automating the most-repeated and important manual tasks by EqualLogic, Inc.

February 2008 - (Free Research)

In this webcast, IT consultant Andrew Kutz discusses the elements of virtualization backup that are most frequently overlooked and how to automate the most common virtualization backup tasks.

(WEBCAST)

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Automated testing ROI: fact or fiction? A customer's perspective: What real QA organizations have found by Hewlett-Packard Company

February 2009 - (Free Research)

The white paper explores the fundamentals of automated software testing, explains how such an endeavor is actually an investment for a company, and details how a company can get a return on their investment.

(WHITE PAPER)

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SilkPerformer ensures USA Technologies services meet demand spikes, satisfying customers and end-users by Micro Focus

May 2012 - (Free Research)

USA Technologies sought a solution that offered better QA and testing to meet the expanding demand of transactions at its 48,000 point-of-sale, cashless micro-transaction machines. This paper outlines the solution it chose and how it offers an automated software load and elevated performance testing. Read this to learn more about its benefits.

(CASE STUDY)

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Implementing Automated Replication For Cost-Effective Disaster Recovery by Dell, Inc. and Intel

January 2011 - (Free Research)

Gain workload mobility and recovery management across physical and virtual machines in heterogeneous environments with Dell AIM. Explore how Dell AIM simplifies the disaster recovery process and helps organization reach RTO and RPO targets by automating and validating storage management tasks.

(WHITE PAPER)

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Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel

April 2011 - (Free Research)

More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk.

(WHITE PAPER)

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HP Fortify on Demand - Enterprise Software Security in the Cloud by Hewlett-Packard Limited

January 2012 - (Free Research)

HP Fortify on Demand is a SaaS testing solution that enables organisations to test the security of software quickly, accurately, affordably and without any software to install or manage. View this paper to get a look into how this automated on-demand service works, explore use cases, and determine if this approach is right for you.

(DATA SHEET)

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Storage Gossip: Tips & Updates on 2 of the Hottest Technologies by EMC Corporation

May 2012 - (Free Research)

Check out this E-Guide to learn how a leading storage vendor recently upgraded their storage resource management software to support automated storage tiering, where exactly you should be deduping your data and the various benefits of deduplication.

(EGUIDE)

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Achieve Your Vision for Growth: Credit Services for EMEA by Hewlett-Packard Limited

January 2012 - (Free Research)

Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services.

(WHITE PAPER)

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