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Management Skills for Every Leader by Global Knowledge
December 06, 2011 - (Free Research)
What skills do you need to be a good manager? How does leadership differ from management? Get answers to these fundamental questions and relate the core skills of management to each other and to the art of leadership in this white paper. Find out how to delegate, negotiate, motivate, lead and more.
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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
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Oracle IT Modernization: The Path to SOA by Oracle Corporation
August 01, 2008 - (Free Research)
More and more organizations are looking to SOA as the basis of their future computer architecture. Recognizing that legacy application design and implementation approaches have led to applications that are costly to operate, hard to change, organizations are hoping that SOA provides a key component of the answer to these problems.
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Equip technical staff with business expertise to get ahead by ComputerWeekly.com
December 03, 2010 - (Free Research)
As outsourcing, global commerce and constantly improving technologycontinue to change the business world, specialized professionals like scientists,engineers and information technology (IT) workers are increasingly beingasked to take on more business-oriented tasks.
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ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!
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Use effective call centers to build customer loyalty by Infor CRM
February 08, 2012 - (Free Research)
This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty.
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The global state of the project management office by ComputerWeekly.com
May 05, 2011 - (Free Research)
This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
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Reaping the benefits of end-to-end desktop virtualization deployments by Dell Inc., Intel, Citrix
June 13, 2011 - (Free Research)
A desktop virtualization infrastructure can heighten business agility, IT efficiency, and worker productivity. This white paper reviews Dell Desktop Virtualization Solutions that can help you achieve a successful transition to a virtual desktop environment that is designed to achieve convincing cost-benefits and avoid potential pitfalls.
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CW+: Analyst's take: Leveraging IBM Cognos software with training by ComputerWeekly.com
December 29, 2010 - (Free Research)
When IBM Cognos users complement their deployments with formal training services, end users become more productive, report building costs are reduced, and more end users adopt IBM Cognos tools such as BI and PM.
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How To Use Workflows In SharePoint by Global Knowledge
July 06, 2010 - (Free Research)
In this white paper, we will discuss how SharePoint workflows work and how you can implement them to improve existing business processes. We will look at the existing predefined workflows that come with SharePoint and you will see how to create your own using the SharePoint Designer.
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What Every IT Manager Needs To Know About Project Management by Global Knowledge
May 01, 2009 - (Free Research)
It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
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IT Consolidation with VMware and Dell EqualLogic iSCSI SANs by Dell and VMware
May 14, 2009 - (Free Research)
Dell EqualLogic™ PS Series iSCSI SANs help to reduce the cost and complexity of IT Consolidation and uniquely integrate with VMware® Infrastructure to enable the fully virtualized IT environment.
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Top Twelve Skills for 2012 by Global Knowledge
January 05, 2012 - (Free Research)
What skills are the most relevant and valued by companies in 2012? In order for individuals to succeed in this unpredictable economy, it's important to cultivate these top 12 skills ranging from technical to business to social.
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2011 IT Skills and Salary Report by Global Knowledge
March 2011 - (Free Research)
This paper examines that while the global economic recession of recent years has largely been replaced by a lethargic recovery, many workers continue to be impacted by job loss, reduction insalary and benefits, or job change.
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Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.
May 2006 - (Free Research)
Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.
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Technology Industry Survey 2012 by ComputerWeekly.com
October 2011 - (Free Research)
This exclusive research reveals what IT professionals really think about technology, their employers, and their careers
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