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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Computer Weekly - 15 May 2012: Overhauling banking IT by ComputerWeekly.com May 15, 2012 - (Free Research) This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital?  (EZINE) READ ABSTRACT |

Mobility XE Increases Utility Worker Efficiency by NetMotion Wireless June 2008 - (Free Research) Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service.  (CASE STUDY) READ ABSTRACT |

Tales from the Field: Business Drivers and Checklist for Successful SharePoint Governance by AvePoint, Inc. October 2011 - (Free Research) Watch this webcast to learn the three P's and business requirements for driving governance focusing on the challenges Microsoft and AvePoint customers face.  (WEBCAST) READ ABSTRACT |

Top 10 Data Mining Mistakes by SAS Institute Inc. April 2010 - (Free Research) In the following paper, we briefly describe, and illustrate from examples, what we believe are the “Top 10” mistakes of data mining, in terms of frequency and seriousness. Most are basic, though a few are subtle. All have, when undetected, left analysts worse off than if they’d never looked at their data.  (WHITE PAPER) READ ABSTRACT |

Top mistakes made when automating IT tasks by BMC Software, Inc. December 2011 - (Free Research) Automating data center processes may seem like a cure for tight IT budgets, but if you implement it incorrectly you risk incurring extra costs. Access this expert e-guide to find out how to overcome the top five common automation errors made when automating IT tasks, plus more.  (EGUIDE) READ ABSTRACT |

Next-Generation Mobility Platforms, an IDC white paper by Sybase, an SAP company April 2009 - (Free Research) In this paper, IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions, and analyzes why mobility is important to enterprise customers. This paper will also identify vital criteria for choosing a next-generation platform.  (WHITE PAPER) READ ABSTRACT |

The Top 10 Reasons to Automate Your Banking AP Process by Kofax, Inc. December 2011 - (Free Research) This white paper reveals the top ten reasons to automate your Banking AP processes.  (WHITE PAPER) READ ABSTRACT |

Hitachi IT Operations Analyser Software: One Tool to Monitor Your IT Infrastructure by Hitachi Data Systems December 2011 - (Free Research) Today’s demands for greater efficiency, availability and performance in the IT field are commonly expected but rarely achieved with the constraints of IT resources. This resource explores one tool that can help monitor your entire IT infrastructure to simplify operations management, improve service levels, and reduce costs.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Demystifying the path to a JBoss Intelligent, Integrated Enterprise by Red Hat February 2013 - (Free Research) Review this presentation transcript to learn how to eliminate siloed information, automate business processes and improve decision making with a service-oriented architecture (SOA), enhanced data services, and a business rules management system (BRMS).  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Demystifying the path to a JBoss Intelligent, Integrated Enterprise by Red Hat January 2013 - (Free Research) Watch this webcast to learn how to eliminate siloed information, automate business processes and improve decision making with a service-oriented architecture (SOA), enhanced data services and a business rules management system (BRMS).  (WEBCAST) READ ABSTRACT |

IT Priorities - Automated Deployment by Interwoven, Inc. September 2006 - (Free Research) For IT groups, the ability to bring revenue generating applications to market faster is a top priority. Learn how automated deployment of your enterprise applications can ensure accuracy, establish compliance controls and reduce provisioning costs.  (WEBCAST) READ ABSTRACT |

Top Ten Enterprise Communications Predictions for 2013 by Siemens Enterprise Communications December 2012 - (Free Research) This resource aims to explore what the future of enterprise communications holds by detailing the top ten predictions for 2013 and what they will mean for your communications strategy.  (WHITE PAPER) READ ABSTRACT |

A Document Management System Is Only as Good as Its Index by Viking Software Solutions April 2008 - (Free Research) In a document management system, an index functions as the means to retrieve documents. Without retrieval capabilities, the content would merely take up space. This paper explains that, given this vital role, companies should give indexi..  (WHITE PAPER) READ ABSTRACT |

Top Ten Reasons to Automate Operating Expense Controls by ExpenseWatch.com March 2008 - (Free Research) Manual processes are error-prone, time-consuming and costly. Learn the top ten reasons to automate operating expense controls.  (WHITE PAPER) READ ABSTRACT |

Drive Sales Performance: Keys to preparing your reps for today's sale environment by SAVO Group September 2008 - (Free Research) View this Webcast and learn how top organizations are improving productivity, increasing sales and driving higher quality performance from every rep.  (WEBCAST) READ ABSTRACT |

Core Network Services Survey: The Costs and Impacts of DNS and IP Address Management (IPAM) for the Enterprise and SMB by Infoblox October 2008 - (Free Research) Computerworld invited IT and business leaders to participate in a core network services survey that included specific questions about their DNS infrastructures and the costs of IP address management. The following report represents top-line results of that survey and can be used as a benchmark to measure your organization’s core network services.  (ANALYST REPORT) READ ABSTRACT |

[How to] Do More with Less- The CCSS Cheat Sheet to Optimal Systems Management by CCSS March 2012 - (Free Research) Access today’s cheat sheet to discover top strategies on how you can improve the efficiency of your systems management environment and become more productive.  (WHITE PAPER) READ ABSTRACT |

11 Best Practices for Peer Code Review by SmartBear Software September 2010 - (Free Research) This white paper recommends best practices for efficient, lightweight peer code review that have been proven to be effective via scientific study and extensive field experience. Use the techniques discussed in this paper to ensure your code reviews improve your code and make the most of your developers' time.  (WHITE PAPER) READ ABSTRACT |

HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by Hewlett-Packard Company September 2009 - (Free Research) Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.  (WHITE PAPER) READ ABSTRACT |

Quest MessageStats™ by Quest Software, now a part of Dell Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

Crypto Complete Case Study: Field-Level Encryption Helps Retail Chain Achieve PCI Compliance by Linoma Software July 2008 - (Free Research) In this case study, Love's Travel Stops and Country Stores, a retail chain, used Crypto Complete in an effort to meet PCI standards. Love's found that Crypto Complete encrypted credit card numbers in a way that satisfies PCI compliance auditors.  (CASE STUDY) READ ABSTRACT |

Top 10 Reasons to Automate Your Government AP Processes by Kofax, Inc. February 2013 - (Free Research) Inside, examine the major issues and benefits of Accounts Payable transformation for government finance organisations as well as the top considerations for automating your AP processes. Learn more about industry-proven strategies for reducing costs, strengthening controls and enhancing service levels.  (WHITE PAPER) READ ABSTRACT |

Deduplication -- Sorting through the Hype by LEGACY - DO NOT USE - Datalink. August 2008 - (Free Research) Attend this webcast, led by seasoned Datalink storage experts, to learn exactly what deduplication can do for you-what's real and what's hype.  (WEBCAST) READ ABSTRACT |

Ten top problems network techs encounter by Fluke Networks April 2011 - (Free Research) This whitepaper discusses ten common problems encountered by technicians today and their symptoms, causes, and resolutions.  (WHITE PAPER) READ ABSTRACT |

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