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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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City of Ulm Case Study by Centennial-Software

July 2008 - (Free Research)
The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability. 
(CASE STUDY) READ ABSTRACT |

Modern HR in the Cloud: Social Job Distribution by Oracle Corporation

April 2014 - (Free Research)
In this brief, find best practices for automating your recruiting via social media channels so that you can access new audiences on Facebook and Twitter, and better understand the ways of the modern HR world. 
(WHITE PAPER) READ ABSTRACT |

Automating Closed-Loop Marketing by Neolane Inc.

October 2008 - (Free Research)
Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past. 
(WHITE PAPER)

Multi-channel Self-service for Insurance Businesses by Aspect

March 2014 - (Free Research)
Customer relationship management (CRM) is more important than ever before for all businesses, especially customer-centric ones such as those in the insurance industry. When your customers expect to reach you on their terms, via the channels of their choice, will you be ready? 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Four Ways to Boost DataCenter Efficiency with Automated Storage Tiering by Dell, Inc.

December 2011 - (Free Research)
Automated storage tiering has become the must-have feature for all new storage arrays over the last two years. This presentation transcript discusses the ins and outs of automated storage tiering, and the 4 key ways it can boost your data center efficiency. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology

May 2008 - (Free Research)
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC. 
(WHITE PAPER) READ ABSTRACT |

EDM: A Systematic Approach to Smarter Decisions by FICO

March 2008 - (Free Research)
This white paper details the benefits associated with Enterprise Decision Management (EDM). Discover how to automate, improve and connect critical decisions for enhanced business performance. 
(WHITE PAPER) READ ABSTRACT |

Cisco Storage Media Encryption: Meeting the Security Challenge by Cisco Systems, Inc.

November 2008 - (Free Research)
This white paper is an introduction to Cisco Storage Media Encryption (SME), a heterogeneous, standards-based encryption solution for data at rest with comprehensive built-in key-management features. 
(BROCHURE) READ ABSTRACT |

Cloud Provisioning: Provision. Orchestrate. Innovate. by OpenText

December 2013 - (Free Research)
In this white paper, learn about a cloud provisioning technology with a workflow-enabled framework, allowing you to create, provision, and orchestrate virtual "bundles" of on-premise and cloud capabilities that make up a new product, service, or application. 
(WHITE PAPER) READ ABSTRACT |

Overcome the challenges of fax and email orders by Esker Inc.

July 2013 - (Free Research)
This white paper offers an overview of key considerations for implementing a strategy to automate fax and email orders (plus EDI, web and other order sources) into your enterprise resource planning (ERP) system. 
(WHITE PAPER) READ ABSTRACT |

Seven Blueprints for Contact Center Modernization by Genesys

March 2014 - (Free Research)
Businesses are quickly realizing the value of customer experience and modernizing the contact center in order to improve customer retention and satisfaction. Contact center modernization involves transitioning from a closed, proprietary call center to a multi-channel, IP-centric contact center. 
(WHITE PAPER) READ ABSTRACT |

Reduce Costs by Simplifying Data Centers & Networks with a Virtual Infrastructure Layer by OnPATH Technologies

December 2007 - (Free Research)
As data centers grow, many virtualized solutions lack the connectivity, bandwidth and fault tolerance that is necessary for efficient management. This Webcast provides an overview of the technology needed to employ an end-to-end virtualized data center... 
(WEBCAST) READ ABSTRACT |

Simplifying Data Centers & Storage Area Networks by Creating a Virtual Infrastructure Layer by OnPATH Technologies

June 2008 - (Free Research)
A virtual infrastructure layer can help your organization adapt to the dynamic needs of a virtualized data center by providing a more secure environment that enables a hands-off approach to managing the SAN. This Webcast provides an overview of the... 
(WEBCAST) READ ABSTRACT |

The Corporate Network of the Future: Convergence 2.0 by Brocade

September 2010 - (Free Research)
We are in the midst of a major innovation cycle in IT - moving from infrastructure designed to automate existing processes to services-oriented architectures that speed the delivery of innovative new services. Read this paper to learn about the features and benefits of a unified fabric and its critical role in the corporate network of the future. 
(WHITE PAPER) READ ABSTRACT |

Multi-channel Retailing: The Route to Customer Focus - Putting the Customer First by Moving from Multiple Channels to Multi-channel Retailing by IBM

May 2008 - (Free Research)
This document elaborates on how successful retailers are using multichannel retailing to make operating model change to put the customer at the heart of their organisations. 
(WHITE PAPER)

SecurStor 2500 RAID by Excel Meridian Data, Inc.

SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)

Driving Your Channel Business: Leverage Information Technology to Improve Partner Relationships and Boost Channel Performance by SAP AG

September 2008 - (Free Research)
This white paper discusses key channel business trends, highlights the complexities and challenges of different channel models. 
(WHITE PAPER) READ ABSTRACT |

Not Business as Usual. The Changing Channels in Consumer Electronics by IBM Line of Business

June 2008 - (Free Research)
IBM explores how the impact of innovative business models for "how to sell" are now as important as the innovative products themselves - CE manufacturers need to skillfully manage their mix of sales channels for future success. 
(WHITE PAPER)

Co-Marketing with Channel Partners: Expand Your Marketing Reach with Channel Marketing Funds by SAP AG

September 2008 - (Free Research)
As organizations seek new ways to increase brand awareness and generate demand in more complex market environments, there has been a renewed interest in co-marketing programs. This paper provides techniques to achieve this. 
(WHITE PAPER) READ ABSTRACT |

Multi-channel Marketing Hits the Wall by Neolane Inc.

October 2008 - (Free Research)
This paper provides an easier and more flexible way to manage cross-channel marketing initiatives without costly investments in multiple technologies and service providers. 
(WHITE PAPER)

Cisco MDS 9000 Family: Total Investment Protection by Cisco Systems, Inc.

November 2008 - (Free Research)
As discussed in this document, the Cisco┬« MDS 9000 Family provides the leading high-density, highbandwidth storage networking solution along with Integrated Fabric Applications to support dynamic data center requirements. 
(ARTICLE) READ ABSTRACT |

Dell EqualLogic TCO Analysis: The Economics of EqualLogic Virtualized iSCSI Storage by Dell, Inc.

December 2009 - (Free Research)
This ESG Lab report examines the economic excellence of highly scalable EqualLogic iSCSI storage solutions compared to traditional direct attached storage (DAS), Fibre Channel storage area network (FC SAN), and multi-protocol solutions (defined as systems that provide FC, iSCSI, and NAS connectivity). 
(ANALYST REPORT) READ ABSTRACT |

Retail’s Mobility Imperative: A Measured Approach to the Emerging Channel by BlackBerry

July 2010 - (Free Research)
This study examines what's driving retailers' mobile strategies, where they're focusing their time and money, and how they plan to measure their performance. In addition, view results of an exclusive survey of more than 300 executives at top U.S. retailers. Continue reading to learn more! 
(ANALYST REPORT) READ ABSTRACT |

Dataquest Insight: Oracle and SAP Approach the Small and Midsize Business Application Market via Different Product and Channel Approaches by Oracle Corporation

December 2008 - (Free Research)
In this report, Gartner analyzes Oracle's and SAP's recent moves with respect to small and midsize business application products and channels and what they mean for company ecosystems. 
(WHITE PAPER) READ ABSTRACT |

The Blueprint to Contact Center Modernization- Replacing Your ACD by Genesys

November 2013 - (Free Research)
Your contact center is looking to improve agent productivity, increase efficiency, and provide stellar customer experiences -- but are your legacy technologies hampering your goals? If you still rely on Automatic Call Distribution (ACD), this could be the case. 
(WHITE PAPER) READ ABSTRACT |

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