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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Email Management Services (EMS™) by Dell MessageOne July 2008 - (Free Research) Email Management Services provide a total solution for email and BlackBerry® continuity, recovery, security, archiving, e-Discovery, and storage management.  (WHITE PAPER) READ ABSTRACT |

EcoPaper Customer Success Story by BlackBerry September 2011 - (Free Research) Access this case study to learn how Ecopaper equipped its sales force with BlackBerry® smartphones and deployed a mobile application called PWAP, from BlackBerry® Associate Alliance Member True Systems, to automate the sales process.  (CASE STUDY) READ ABSTRACT |

The Power of Mobile Peripherals by BlackBerry February 2010 - (Free Research) This white paper discusses how mobile peripherals help extend the value of BlackBerry solutions such as automate data collection, improve accuracy, and lower costs, among other benefits.  (WHITE PAPER) READ ABSTRACT |

Protection For Every Enterprise: How BlackBerry 10 Security Works by BlackBerry May 2013 - (Free Research) Read this whitepaper to learn how the BlackBerry® Enterprise Service 10 platform can help you manage security not only BlackBerry 10 devices, but iOS and Android™ devices as well, giving you the true cross-platform mobility management you need to keep things running smoothly.  (WHITE PAPER) READ ABSTRACT |

Apps and BlackBerry 10 – Tips for IT by BlackBerry May 2013 - (Free Research) Watch this presentation to discover what you need to know about building applications with BlackBerry 10®. Learn more about development options for BlackBerry 10, BlackBerry 10 security, how to manage BlackBerry 10 applications, and more.  (VIDEO) READ ABSTRACT |

BlackBerry 10 Security - What IT Needs To Know by BlackBerry April 2013 - (Free Research) This presentation will give you an overview of how BlackBerry® 10 protects corporate data and resources. Learn about its secure connectivity, OS security and malware controls, S/MIME encrypted e-mail, and more.  (VIDEOCAST) READ ABSTRACT |

Blackberry Enterprise Solution: Security Technical Overview by BlackBerry December 2008 - (Free Research) This document describes the security features of the BlackBerry Enterprise Solution and provides an overview of the BlackBerry security architecture.  (WHITE PAPER) READ ABSTRACT |

Introducing BlackBerry Balance™ Technology by BlackBerry September 2011 - (Free Research) Learn more about how BlackBerry® Enterprise Server or BlackBerry® Enterprise Server Express, along with specific IT policies and features built into the device software, help keep personal information separate and business information highly secure.  (WEBCAST) READ ABSTRACT |

Yes You Can Connect Employees' Personal Smartphones by BlackBerry September 2011 - (Free Research) Employees are flooding IT departments with requests to connect their personal smartphones to the company IT infrastructure. Disregarding the real productivity benefits from connected employees, until now many IT departments have been too concerned with security and control risks.  (WHITE PAPER) READ ABSTRACT |

BlackBerry® Client for IBM® Lotus® Connections or BlackBerry® Client for IBM® Lotus® Quickr™ by BlackBerry May 2010 - (Free Research) Help mobile workers access the information and expertise needed to remain productive while on the go.   (DEMO)

BlackBerry Widget SDK Beta by BlackBerry May 2010 - (Free Research) The BlackBerry Widget Packager v1.0 is a tool that allows web developers to package their web assets into BlackBerry Widgets.  (DOWNLOAD)

Blackberry Enterprise Server for Novell GroupWise by BlackBerry February 2009 - (Free Research) The collaboration client that was previously named BlackBerry® Instant Messaging for Novell® GroupWise® Messenger is now named the BlackBerry® Client for Novell® GroupWise® Messenger.  (ARTICLE) READ ABSTRACT |

Replay for BlackBerry® Enterprise Server by AppAssure Software, Inc. March 2009 - (Free Research) This data sheet details Replay for BlackBerry, an advanced backup and recovery application that protects your entire messaging ecosystem, not just the BlackBerry data, like other products.  (DATA SHEET) READ ABSTRACT |

Best Practices for BlackBerry Administrators by BlackBerry August 2008 - (Free Research) This whitepaper discusses best practices for managing your BlackBerry Enterprise Server running on Lotus Domino. Take a tour of the administrative features and tools that can make your job easier. This session is a must for any BlackBerry administrator.  (WHITE PAPER) READ ABSTRACT |

BlackBerry Enterprise Service 10 Migration Guide by BlackBerry March 2013 - (Free Research) Uncover how BlackBerry 10 devices and BlackBerry Enterprise Service 10 can help bring your mobile strategy to the next level, boosting the productivity of your mobile workers without sacrificing the security and control your organization requires.  (WEBCAST) READ ABSTRACT |

Brian Madden and BlackBerry's Alan Panezic discuss BlackBerry Mobile Fusion, Balance, and PlayBook 2.0 by BlackBerry February 2012 - (Free Research) Watch this 10 minute video to hear Brian Madden, blogger, and Alan Panezic, VP of Enterprise Product Management from BlackBerry, discuss the new offerings BlackBerry is giving to make sure employers and employees are happy with their mobile device capabilities.  (VIDEO) READ ABSTRACT |

Computer Weekly – 12 February 2013: Can BlackBerry 10 bridge the business-consumer smartphone divide? by ComputerWeekly.com February 2013 - (Free Research) In this week's Computer Weekly, we look at the new smartphone from BlackBerry – it's designed to please both business and consumer users, but is it enough to save the company? We examine the options for using cloud services for disaster recovery. And IT leaders tell us what they think about the future of the data centre. Read the issue now.  (EZINE) READ ABSTRACT |

Enterprise Feedback: Why Mobile Computing Corp. Inc. is Implementing BlackBerry 10 by BlackBerry March 2013 - (Free Research) Discover why a leading edge mobile provider is eager to add BlackBerry 10 to their mobile field service solutions and recommend the devices and platform to their clients.  (CASE STUDY) READ ABSTRACT |

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry February 2009 - (Free Research) Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback.  (CASE STUDY) READ ABSTRACT |

Computer Weekly – 11 December 2012: Microsoft puts up prices again by ComputerWeekly.com December 2012 - (Free Research) In this week's Computer Weekly, we look at Microsoft's latest price increase for key business software products, and hear from experts on why the decision is flawed. We talk to an organisation that swapped 3,000 BlackBerrys for iPads and iPhones. And we examine the importance of service-level agreements when moving to the cloud. Read the issue now.  (EZINE) READ ABSTRACT |

Disaster Recovery Planning for BlackBerry Enterprise Server for Microsoft Exchange by BlackBerry March 2009 - (Free Research) This document provides an overview of BlackBerry® Enterprise Server components and is intended to help administrators prepare for the design and delivery of disaster recovery procedures for the BlackBerry environment.  (WHITE PAPER) READ ABSTRACT |

Developer's Guide to Mobile Applications by BlackBerry July 2006 - (Free Research) This document describes how to extend the BlackBerry Enterprise Solution™ using the BlackBerry Mobile Data System™ (BlackBerry MDS™) to provide a mobile workforce with access to a wide range of corporate data and applications.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Managing Your BlackBerry Environment by BlackBerry March 2009 - (Free Research) This reference document will provide you with detailed information on how to effectively manage your BlackBerry Enterprise Server architecture.  (WHITE PAPER) READ ABSTRACT |

Microsoft .NET Framework and BlackBerry Applications by BlackBerry March 2009 - (Free Research) This whitepaper provides a technical overview of how organizations can leverage Microsoft development tools and Microsoft .Net framework to create applications for the BlackBerry®platform.  (WHITE PAPER) READ ABSTRACT |

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