As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. 

In this week’s Computer Weekly, after HP announced 27,000 job cuts worldwide, we examine how the IT giant is changing its strategy and what it means for customers. We talk to the one-man team that runs IT for a global firm employing 1,600 people. And Virgin Atlantic's CIO explains why mobile apps are such a high priority. Read the issue now. 

Read this white paper to discover what your peers are saying about their virtualization deployment strategies and learn what their cloud plans are for the future. 

In this exclusive podcast, listen as Steve Mallard, IT manager and computer IT master teacher at the Tennessee Technology Center, discusses IT consumerication and Mallard's advice on how to prepare students for careers in IT. 

Access 7 vital questions any IT manager should ask before deploying deduplication in a midrange data center. 

Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more! 

<p>This webcast introduces new technology that can help you seamlessly implement desktop virtualization without compromising security, user experience or budget. Discover how you can satisfy your end-users by giving them the freedom they demand, while still maintaining control over IT and your new environment.</p> 

This webcast discusses new VMware technology that aims at simplifying application management and reducing costs. Discover how one IT organization leverage it and the substantial benefits they are now enjoying. 

<p>Companies must continue to provide basic business services even as they transition to a cloud environment. This white paper highlights a unified computing strategy that can address issues associated with assembling infrastructure components, multiple switching layers, and more.</p> 

VMware View™ 5 simplifies IT management while increasing end user freedom by delivering desktop services from your cloud. Building upon VMware's leadership in desktop virtualization, VMware View 5 delivers a high-performance user experience while giving IT greater policy control. View this webcast to learn more about what this solution can offer. 

Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective. 

This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.