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Booz CIO briefing: Web 2.0 - lead now or get out of the way by ComputerWeekly.com

March 10, 2011 - (Free Research)

Web 2.0 and new media technologies, such as blogs, wikis, and social networks, are spreading rapidly through companies, often without IT's direct involvement. This report from Booz&Co argues that CIOs and their IT departments must take the lead in these emerging technologies.

(WHITE PAPER)

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Leveraging the Power of Video Conferencing for Business by Citrix

May 07, 2012 - (Free Research)

Access this white paper to uncover the benefits of video conferencing in today’s highly mobile business environment. Discover the key-elements that make up a business-grade video conferencing system, how video conferencing adds to collaboration, and the ROI of video conferencing.

(WHITE PAPER)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

10 Steps to a Single Customer View by Experian QAS

November 21, 2011 - (Free Research)

Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.

(WHITE PAPER)

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Storage User Demand Study - Unlocking the Minds of Storage Users by EMC Corporation

May 17, 2012 - (Free Research)

This paper releases key findings of the offerings on the current market and assists with making your own storage systems decisions.

(WHITE PAPER)

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Maximize the Customer Experience: Balancing the Service Level Mix in the Call Center by inContact

January 10, 2011 - (Free Research)

Supported by insights from Peppers & Rogers Group and inContact, this white paper will explore the benefits of applying the right mix of self-service and agent-assisted support to meet customer expectations effectively and maximize business outcomes.

(WHITE PAPER)

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Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare

February 2007 - (Free Research)

This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations.

(ANALYST REPORT)

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CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market by ComputerWeekly.com

July 2010 - (Free Research)

EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.

(WHITE PAPER)

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Top 5 Tips for Choosing Mobile Computers by Intermec

May 2011 - (Free Research)

Sorting through smart phones, PDAs and ruggedized computers for business use is no easy task. Rather than trying to stay on top of all the new products, companies can follow five basic tips to find the best option. This white paper explains these tips and how they can be applied to assist the enterprise mobile computer selection process.

(WHITE PAPER)

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Integrate Advanced Analytics with Salesforce.com for Greater Business Insight by Business Objects

January 2008 - (Free Research)

The need for strategic information by department and executive managers is driving the transformation of tactical departmental systems into enterprise solutions, regardless of the size of the company employing the solutions.

(WHITE PAPER)

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The impact of Cloud on IT by ComputerWeekly.com

July 2011 - (Free Research)

This research from Freeform Dynamics assess the impact of the cloud on the IT department and the way the department functions.

(ANALYST BRIEF)

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Customers Get a Mobile Catalog Thanks to a New Smartphone App by BlackBerry

April 2012 - (Free Research)

<p>In this case study, learn how a wholesale supplier used BlackBerry Enterprise Server to create a custom app to help their users find the right hardware needed to complete their daily jobs.</p>

(CASE STUDY)

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The Five Phases of Capture: Where do you land in the capture continuum? by IBM

May 2012 - (Free Research)

The era of capture is in full stride as organizations are capitalizing on today's innovative capture technologies to reduce costs, eliminate paper-based functions and comply with regulatory requirements. But where do you stand on this capture continuum? This paper, outlining the five phases of capture, can help you decide where you need to be.

(WHITE PAPER)

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WebSphere DataPower Integration Blade XI50B by IBM

April 2012 - (Free Research)

Read this paper to learn about WebSphere DataPower Integration Blade XI50B, a specialized, high-performance hardware appliance that can empower you t improve competitiveness by helping to strengthen business connectivity with partners and customers, and between internal organizations, add specialized connectivity, integration and more.

(WHITE PAPER)

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Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.

January 2012 - (Free Research)

In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.

(WHITE PAPER)

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Enterprise Backup and Recovery Methodologies for Oracle by LEGACY - DO NOT USE - Datalink.

June 2008 - (Free Research)

This paper provides an introductory overview of some of the enterprise backup options available for Oracle data.

(WHITE PAPER)

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How to manage a mobile phone fleet by ComputerWeekly.com

November 2010 - (Free Research)

The expectations, working methods and tools used by employees in all organisations have changed as a result of advances in communications technologies.

(WHITE PAPER)

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CW+: CW 500 Club: How IPOS met the challenge of creating a global IT department by ComputerWeekly.com

March 2011 - (Free Research)

Managing a global IT department requires a global mindset, an understanding of different cultures, and an ability to fit the right approach to the needs of the organisation, CIOs at Computer Weekly’s 500 Club heard in February

(WHITE PAPER)

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E-Guide: Which Virtualization Management Tool Is Right For Your Organization? by Dell and VMware

June 2009 - (Free Research)

In this informative Pocket Guide, brought to you by SearchServerVirtualization.com, Dell and VMware, learn more about the virtual management tools on the market and their functionality. Discover which product capabilities organizations should consider when evaluating virtual infrastructure management technologies.

(EGUIDE)

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Counterparty Risk: Are We Leveraging Our Tools? by Sybase, an SAP company

February 2012 - (Free Research)

While current technologies and techniques allow for more sophisticated and effective approaches to counterparty risk management than those that fell short in 2008, there are still barriers to successful adoption that will require organizational changes. Read this white paper to learn more.

(WHITE PAPER)

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E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 2010 - (Free Research)

This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.

(EBOOK)

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Intel IT Server Sizing Tool by Dell, Inc. and Intel

April 2011 - (Free Research)

This product demo allows you to enter data about your current server environment and evaluate and determine the appropriate server sizing to meet ERP requirements.

(PRODUCT DEMO)

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SAP Runs SAP Mobile by SAP America, Inc.

May 2012 - (Free Research)

This video examines how SAP leveraged mobile technology to foster a more productive, enabled workforce and drive performance across departments.

(VIDEO)

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Introduction to VMware vCenter Site Recovery Manager 5 by VMware, Inc.

February 2012 - (Free Research)

VMware vCenter™ Site Recovery Manager 5 is the market-leading disaster recovery product that addresses this situation for organizations of all kinds. It complements VMware vSphere to ensure the simplest and most reliable disaster protection for all virtualized applications.

(WEBCAST)

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Are You Ready For Business Success? Learn How To Drive Higher Shareholder Returns by SuccessFactors

April 2012 - (Free Research)

<p>Watch this webcast to learn how you can leverage your HR resources to create excess shareholder return and command a leading position in your marketplace.</p>

(WEBCAST)

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