This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations. 

Read this e-guide for tips on implementing data deduplication, one of the hottest technologies in data backup and primary storage. Learn all about the advantages and disadvantages of data deduplication as well as the key dos and don’ts of implementing this technology. 

Extremely high end-user expectations for enterprise mobile performance have IT teams scrambling to address its unique challenges. Read this e-guide for expert tips on choosing and implementing the best mobile performance management tools and strategies available today. Also, find in-depth industry analyst advice on functional testing. 

Dell and VMware have teamed up to integrate the infrastructure needed to implement private cloud computing. Together they have collaboratively developed a broad array of capabilities that administrators can utilize to protect data, streamline management and control costs. Check out this brief white paper to learn more. 

In this expert e-guide, learn how you can increase business agility by implementing effective capacity planning and VM management. Plus, access an exclusive FAQ that clarifies how and why you should leverage virtualization storage consolidation and shared storage to reduce costs while supporting advanced virtualization features. 

This case study examines Equifax's process of implementing a Business Rule Management System (BRMS) and the lessons learned. It provides readers with an understanding of BRMS as well best practices should they choose to implement a BRMS. 

This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money. 

ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 

While implementing virus protection, firewalls and data encryption can keep bad guys out, it’s important to remember that threats can also come from within. In this paper, explore the rise and challenges of insider threats and how privileged identity management can enable organizations to improve security, transparency and accountability. 

As users demand more remote access using a variety of endpoints, organizations must implement advanced authentication solutions to ensure the protection of their business. This webcast explores the importance of implementing risk appropriate, multi-layered authentication, and the key factors to consider when selecting an approach. 

Implement cost-effective disaster recovery that leverages reliable data replication, OS image integrity and efficient workload provisioning to achieve faster RTO and RPO. Explore a configuration that implements Fiber Channel, IP and Ethernet networks and more to manage the provisioning of workload identities and network configuration. 

Access this resource to discover how one organization implemented a converged infrastructure solution to upgrade technology, standardize equipment, and improve collaboration. 

The Network Evolution predicted 2011 would be a breakout year for networking. See how far users have come in implementing innovative technology or in making traditional methods work well for them.