WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Agile Software Lifecycle Management on Demand by Rally Software. From an Agile pilot project to enterprise-wide deployment, Rally's Agile lifecycle management helps thousands of software professionals respond faster to changing customer more... >> Discover more offerings from Rally Software.
		ROC Maestro for Open Systems by ROC Software. ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and more... >> Discover more offerings from ROC Software.

Penn State Turns to BlueArc Titan to Enable Artificial Intelligence Research by BlueArc Corp. January 2008 - (Free Research) The Pennsylvania State University Department of Computer Science and Engineering depends on BlueArc's Titan 2000 storage system to support a wide range of research projects designed to investigate computers' role in medical diagnostics. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Visual Analytics: Improving Your Vision and Expanding Your Mind by Tableau Software. February 2008 - (Free Research) Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with, visualize and navigate your data. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Service Management Professional by High 5 Software Service Management Enterprise and Professional - SME and SMP - are powerful software programs designed especially for service companies. They provide tools to help you manage your customers, staff schedules, maintenance, inventory and more.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Consulting Methodologies -- Project Management by Info-Tech Research October 2003 - (Paid) Most projects are initiated to achieve "mission-critical" business goals. On average, nearly 50 percent of these projects fail to meet objectives. This level of failure is unacceptable. Ensuring that you have a sound project management system in place is essential in order to obtain your desired results. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

New Spam Tricks and How To Protect Yourself by Forrester Research (E-mail this company) Sponsored by: Abaca Technology May 2007 - (Free Research) The birth of image spam in 2006 stumped many antispam programs. As image spam subsides, many companies are wary of what’s coming next. With spam accounting for more than 90% of all email today, any hiccup in your spam filter can disrupt a healthy messaging environment. Learn about the new spam tricks and how to protect your organization. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

10 Reasons to Worry if You're Using CRON by ROC Software (E-mail this company) October 2006 - (Free Research) It's expensive to maintain CRON on every server. It's a drain to log into machine after machine, sifting through log files and scripts to track tasks. But, did you know there are even more reasons to worry if you're using CRON? Learn how to simplify and control your job scheduling. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation. Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Primavera 6.0 (P6) for Project Portfolio Management by Primavera Systems Inc. P6 is an integrated project and portfolio management solution for globally prioritizing, planning, managing and executing projects, programs and portfolios throughout the enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Managing a Bountiful Harvest: Blending Long-term Planning with Short-term Scheduling: Constraint Based Planning and Scheduling for Food Manufacturers by Logility April 2008 - (Free Research) This white paper explains strategies for effectively using existing manufacturing capacity with a constraint-based production planning and a scheduling method to predict and minimize the impacts of seasonal harvests on manufacturing (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Safe Sight -- Service Organization Management by High 5 Software May 2008 - (Free Research) Case Study: After implementing High 5's SME system in mid-2007, security systems integration company Safe Sight experienced improvements in profits and operations in just a few months. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Consulting Methodologies -- IT Infrastructure by Info-Tech Research July 2004 - (Paid) With limited amounts of money, time and people, IT managers are expected to deliver services to an increasingly complex business environment. This methodology traces the process of building an optimal IT infrastructure. Review current state, determine the ideal, and design an action plan. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Improving Productivity with Maintenance Management Software, A Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how one company is able to keep track of everything that workers need to know using maintenance management software, from scheduling preventative maintenance down to tracking call-backs on equipment. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ShopVue - Shop Floor Execution (SFX) by CASCO Three applications combined around a core of Shop Floor Data Collection - Labor Management, Machine Tracking (OEE) and Paperless Dispatch -creates a new category called Shop Floor Execution(SFX).It is a subset of “Collaborative Manufacturing Execution”.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The 2007 ERP in Manufacturing Benchmark Report by Epicor Software Corporation. May 2008 - (Free Research) This report aims to serve as a roadmap to those in the manufacturing community who desire to reduce costs, improve accuracy of inventory schedules, and develop customer responsiveness through successful ERP implementations. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Sage Timesheet: PC or Web-based Time Tracking by Sage Software (E-mail this company) Sage TimeSheet 100 and 500 help small and mid-sized businesses track time more profitably while optimizing the flow of information on project schedules, expenses, and workforce allocation. With PC-and Web-based solutions, TimeSheet adds sophisticated time and expense data collection to all major financial, project management, and payroll systems.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Managing Today's Professional Service Organization - How to Improve Efficiency and Increase Profits by Epicor Software Corporation. February 2008 - (Free Research) Enterprise service automation has eased a number of business challenges for companies, including efficiency, billing and performance. Learn development and solution best practices for enterprise service automation and realize increased profits. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

What Is Workforce Optimization? - Field Service Scheduling and Building the Optimal Service Solution by SERVICEPower. February 2008 - (Free Research) A large field service force is the primary cost in a service organization, yet it is only relatively recently that IT tools have been available to maximize the productivity of this part of the organization. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

CDC Factory - Enterprise Manufacturing Operations Management by CDC Software - CDC Factory (E-mail this company) CDC Factory is an enterprise application for manufacturing operations management that delivers real-time OEE, finite scheduling, supplier collaboration, quality assurance and rapid maintenance response. CDC Factory manages production planning and records results of all activities in terms of rate, yield, utilization, and unit cost.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Real-Time Field Force Optimization: Dynamic Scheduling & Dispatch as SLM Best Practice by Astea International Inc. (E-mail this company) September 2005 - (Free Research) This paper explores how the use of scheduling technology can help companies attain and extend the benefits of SLM by providing service-aware dispatching tools that can greatly improve the efficiency of technicians and dispatchers alike--simultaneously improving service levels and reducing cost. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Why Application Automation Should Be Part of IT Infrastructure by UC4 Software Inc May 2008 - (Free Research) This white paper focuses on how an application automation/job scheduling tool can reduce costs in each of these areas; design, Development, Testing/QA, Implementation, Maintenance. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Reinventing Workload Automation with SOA by Mellanox Technologies March 2008 - (Free Research) By leveraging Service-Oriented Architecture (SOA), enterprises can evolve batch workloads from standalone data center operations to components that are intrinsic to composite, Service- Oriented Business Applications. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Beyond Job Scheduling: The Road to Enterprise Process Automation by UC4 Software Inc May 2008 - (Free Research) This white paper demonstrates the ever-increasing value of adding enterprise process automation software to the IT infrastructure. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Workforce Management: Optimizing Performance for Superior Customer Service by CRMindustry.com (E-mail this company) March 2004 - (Free Research) Of the myriad pressures faced by call center managers in today's customer-centric business environments, staffing remains the most challenging. It's no wonder that up to 75% of call center costs revolve around personnel. These challenges are forcing contact center managers to seriously consider the way they manage their workforces. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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