Discover how Cisco’s Prime Network Control System (NCS), a converged management platform for wired and wireless networks, can help you improve operational efficiencies, reduce operating expenses, and lower capital expenditures for your organization. 

This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health. 

Unplanned business disruptions come at a high cost.  In an emergency situation, desktop virtualization enables displaced workers to continue working from home, on any device – a tablet, a rented laptop, an old PC or a device they just purchased. Discover why desktop virtualization is a vital element of business continuity planning. 

In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 

Windows Vista is here. This white paper will help you help you determine if your hardware is compatible and which version you should implement. 

This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now. 

The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid. 

In this article, Kaplan, of Harvard Business School, and Norton, founder and director of the Palladium Group, explain how to effectively manage both strategy and operations by linking them tightly in a closed-loop management system, which comprises five stages. 

With concerns over their VDI-enabled ATMs and an expiring security solution, Stillwater National Bank and Trust company (SNB) needed a new option. In this case study, uncover why SNB decided to go with Bit9 Parity and how it enabled them to lock down their ATMs, PCs and servers and to protect from emerging threats.    

Discover the impact desktop virtualization and virtual desktop infrastructure have on your network. 

This edition of BI Trends & Strategies features a lead article by SearchCIO.com's Linda Tucci, who offers a helping hand in the quest to dismantle the dreaded data silo. The second piece outlines mobile BI, including a reference to Apple's iPad, and the final article delves into the world of performance management. 

This e-guide features two reports from the latest TDWI conference in Savannah, GA. Read  on to learn MDM advice and best practices from leading companies including Hallmark Cards Inc., Sallie Mae, National Instruments, Harvard Pilgrim Health Care and more.