The first edition of Cloud Computing Review tackles the big questions about cloud computing, such as does the cloud really save you money? Find out about the hidden costs of cloud, as well as what you should pay attention to in cloud contracts. Plus, explore the link between enterprise applications and the cloud through a detailed case study. 

<p>This resource details seven questions and discussion points you should consider before integrating cloud backup into your service offerings. </p> 

Thiswhite paper discusses the top-five results of this research project. Read on to find out the key results and the top-three recommendations of the ITIL Experts who participated in the project. 

With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 

<p>Uncover the opportunities available with data protection in the cloud, and learn key factors to consider when choosing a cloud backup platform vendor to partner with. </p> 

This white paper interprets the results of recent virtualization and cloud studies and indicates key patterns that have emerged over time. Discover future challenges you may encounter as you proceed with your data center efficiency initiative. 

In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 

Check out this white paper to keep up with the latest in virtual backup operations. Learn about the impact virtualization has on existing backup solutions, discover the potential of agentless backup, learn about an integrated virtual backup and data protection solution and more. 

Adding a re-hosting project to outsourcing allows for a further reduction in cost. Watch this 2-minute video about the Cedacri Group’s mainframe modernization experience  to learn about the cost and performance advantages of a re-hosting strategy as well as how to ensure its success. 

This solution brief explains how organizations can meet new demands for higher performance, security, reliability, and service levels. Gain insight into a processor-based architecture that will allow you to achieve this goal. 

Though virtualization is a hot topic in IT circles right now, many myths about this technology still exist around topics such as cost, performance, management and more. In this essential white paper, debunk 15 common myths and discover the truth about implementing server and desktop virtualization. 

With each new version of Windows comes a new version of Internet Explorer, and in the case of Windows 7, it’s IE 8 (one of these days all Microsoft’s numeric product names might actually line up). What does the Windows 7 administrator or planner need to know about the new IE? 

There is a well-spring of features and capabilities of Microsoft's Exchange Server 2007 messaging platform. The longer you use it, the more treasures you can pull up from the deep. In this paper, we'll look at and discuss five things you probably don't know about Exchange Server 2007.