As many executives embrace the idea of a true “single version of the truth” about their customers, they face the fact that their data warehouse and CRM systems, however successful, haven’t reached this goal. 

Your next software implementation doesn’t have to be a nightmare. It can be done faster and with less training and without the need for upgrades or continued training. Read this paper to learn about the Plex Online implementation and training process, a process perfected over hundreds of successes. 

The inaugural issue of BI Trends & Strategies offers sound advice to help you in ensuring your organization is on track to keep up with the rapidly changing landscape of BI and analytics. In this issue, readers will learn about a big data definition and the impact it will have on BI and data warehousing, agile development methodology and more. 

Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more. 

CA Technologies is one of the world’s largest independent software companies with revenues of $4.4bn (£2.7bn). The IT infrastructure supplier specialises in software products that help users manage their mainframes and distributed computing environments. 

In this article, Kaplan, of Harvard Business School, and Norton, founder and director of the Palladium Group, explain how to effectively manage both strategy and operations by linking them tightly in a closed-loop management system, which comprises five stages. 

This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement. 

Read this expert e-guide to learn best practices for building a successful ERP implementation strategy, including a list of must-have steps. In addition, discover six tips to follow that can help you effectively train your employees on the process. 

As of 2010, there are nearly three million unique forms of known malicious code, and thousands of new ones are discovered daily. The risk of being infected is greater than ever. The following are 10 common ways malicious code reach your private network that you need to be aware of. 

As current mainframe specialists approach retirement age, companies must take steps to ensure that their specialized knowledge is not lost. This video examines a recommended mainframe management tactic and its key benefits, including cost savings, greater collaboration, and more. 

The goal of this white paper is to provide you, an IT Professional, with the knowledge and tools to be successful when taking a certification exam for one of the three available Windows 7 certifications: Windows 7 Configuring, the Enterprise Desktop Support Technician, or the Enterprise Desktop Administrator certification.