CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		Software for E-mail Recovery, Restoration, Search & Analysis by Kroll OnTrack. Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server backups and Information more... >> Discover more offerings from Kroll OnTrack.

On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision by Sage (UK) Limited August 2008 - (Free Research) This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Business Velocity on a New Scale by BlueArc Corp. April 2008 - (Free Research) Customers in all markets are seeing demand for new levels of storage performance, flexibility, and scalability to cope with today's data intensive environments. This Resource Center highlights technologies that can help you achieve this.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Deliver Full Workforce Optimization and Build the Optimal Service Solution by SERVICEPower. February 2008 - (Free Research) A large field service force is the primary cost in a service organization, yet it is only relatively recently that IT tools have been available to maximize the productivity of this part of the organization.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Machines That Speak by AT&T Corp September 2008 - (Free Research) This article explains how M2M wireless networks supply data about virtually anything -- temperature, moisture levels, pressure, vibration -- in fractions of a second, and enable businesses to track moving and stationary assets and inventory.  (WHITE PAPER) GO TO WHITE PAPER

IP Phone Applications Provide a Recipe for Success - An Article from IQ Magazine by Cisco Systems, Inc November 2008 - (Free Research) Read this paper to learn how, a Subway sandwich franchisee used network applications on IP phones to increase efficiency and motivate employees. Discover how a new card management and staffing outcall applications alone saved about $500,000 the first year.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

B2B Database Marketing Trends and Best Practices by Extraprise Group, Inc. August 2008 - (Free Research) This article reviews specific client examples of best practice application of database marketing in B2B environments.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

A Closer Look at SaaS Purchasing Behaviors and Attitudes by Citrix Online - GotoMyPC July 2008 - (Free Research) The Software-as-a-Service (SaaS) delivery model provides end users with the full benefits of software access without the high cost and complexity of premise-based counterparts. Citrix Online recently conducted a survey on the subject of…  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Using Disk-based Backup for Better Backups and Restore by ExaGrid Systems, Inc. April 2008 - (Free Research) This white paper presents a case study on Concord Camera and how they overcame their backup woes through an efficient disk-based backup solution.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Making a Science of Search: Informatica Helps Elsevier Reinvent by Informatica Corp. October 2008 - (Free Research) Elsevier relies on Informatica® Identity Resolution™ to automate the task of searching and matching international addresses in its sales information system to provide this single view of its customers.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Who's Got the NAC? Best Practices in Protecting Network Access by Sophos Inc. February 2008 - (Free Research) This Aberdeen report aims to further the market's understanding of NAC - its function and capabilities - as seen through the eyes of those organizations that are getting the best results in protecting their network access.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Winning Strategies for Customer Responsiveness - An Article from IQ Magazine by Cisco Systems, Inc February 2008 - (Free Research) A basic platform for successful customer responsiveness is an IP-based call center, also known as a customer contact center.  (ARTICLE) READ ABSTRACT | GO TO ARTICLE

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company) Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Chapter 1 – Basics of Storage Architecture for Virtualized Environments by NetApp March 2008 - (Free Research) The first chapter of the Storage and Virtualization All-in-One Guide from SearchStorage.com highlights architectural challenges posed by storage in virtual environments. Find out expert answers to important how-to questions, learn about NPIV and more.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Chapter 4 – Disaster Recovery and Virtualization by NetApp April 2008 - (Free Research) Storage replication is a popular method for synchronizing production and disaster recovery (DR) sites in virtual server environments.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

A Healthy Dose of Remote Access for Healthcare Organizations by Citrix Online - GotoMyPC July 2008 - (Free Research) More healthcare workers than ever before are performing at least part of their jobs from virtually anywhere, at any hour of the day, thanks to remote-access technology. To learn more about this growing trend, Citrix Online recently cond…  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

ILOG JRules 6.7 - Download A 6-month Evaluation Copy Of The Full-Featured JRules by ILOG Inc April 2008 - (Free Research) ILOG JRules is the easiest, most effective way to externalize business rules from code. It's faster, more flexible, and more reliable than alternatives like open source or home-grown rule engines. Download A 6-month Evaluation Copy Today!  (DEMO) READ ABSTRACT | GO TO DEMO

Managing Archived Data: Leveraging Best Practices for Substantial Services Revenue Gains by Arrow ECS Midmarket Group September 2008 - (Free Research) This E-Guide offers a few guidelines that can be employed when making decisions about long-term archiving, retention and disposal of customer data.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Parature Customer Service™ Software by Parature Inc. Parature Customer Service™ software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM April 2008 - (Free Research) This white paper discusses the seven best practices in contract management. It’s time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Raiser's Edge: Fundraising Management System for Nonprofits by Blackbaud, Inc. (E-mail this company) The Raiser’s Edge helps nonprofits of all types and sizes raise more money while decreasing costs. This comprehensive fundraising management solution supports traditional and diversified fundraising methods, automates administrative processes, and provides insightful reports.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Data Deduplication Handbook by Overland Storage. February 2008 - (Free Research) The birth of data deduplication has completely changed the way we manage and protect our data. But will it work in your infrastructure? This handbook will help you decide by offering advice on data deduplication technologies and product offerings.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Next Generation of ERP Software: Technology as a Means for Thriving in the New Manufacturing Economy by Epicor Software Corporation. March 2008 - (Free Research) This paper examines how the next generation of Enterprise Resource Planning (ERP) solutions have allowed globally extended manufacturers to optimize performance while reducing costs.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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