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Trends to Watch: Customer Experience and Interaction by Oracle Corporation

October 09, 2013 - (Free Research)
The following article details how technologies are evolving to meet new customer demands, and providing recommendations for both enterprises and vendors. 
(WHITE PAPER) READ ABSTRACT |

How Professional Services Add Value to Radio Frequency Identification (RFID) Projects by Intermec

March 04, 2009 - (Free Research)
This white paper shows how qualified service providers can add value to RFID projects, highlights some of the planning issues and considerations that call for experienced advice, and provides guidance to the types of services available and how to differentiate service providers. 
(WHITE PAPER) READ ABSTRACT |

Article: Design Patterns for Case Management by EMC Corporation

August 01, 2011 - (Free Research)
This article discusses how using a ‘case management’ construct as an organizing principle can often simplify the challenges associated with complex decision-intensive processes. 
(WHITE PAPER) READ ABSTRACT |

Negotiating cloud contracts by ComputerWeekly.com

January 24, 2013 - (Free Research)
This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Gartner: Context-aware computing by ComputerWeekly.com

June 01, 2012 - (Free Research)
Gartner analysts, William Clark, David W Cearley and Avivah Litan, explain how business can exploit context-aware computing and social media. 
(ANALYST BRIEF) READ ABSTRACT |

Skills Needed in Extracting Value from Big Data Projects by HP & Intel®

January 10, 2013 - (Free Research)
While the technologies available for big data are important, it's critical to make sure you have the right people with the right skills and experience to successfully leverage big data analytics tools. Inside, take a realistic look at what to plan for and examine the key skill sets and roles that should be a part of your big data analytics plan. 
(EGUIDE) READ ABSTRACT |

Want a competitive advantage? Make BPM a core competency, Gartner says by Oracle Corporation

October 06, 2011 - (Free Research)
According to Gartner, BPM is the secret for business success. Read this eguide from our editorial team to learn more about how you can use BPM to your competitive advantage. 
(EGUIDE) READ ABSTRACT |

BI Trends and Strategies E-Zine Issue 2 by Dell, Inc.

February 10, 2012 - (Free Research)
The second edition of BI Trends & Strategies, an e-zine offering advice on business intelligence (BI), analytics and data warehousing, explores whether or not it's the end of enterprise data warehouses as we know them, how to manage multiple business intelligence (BI) tools at once and the potential uses of data virtualization tools. 
(EZINE) READ ABSTRACT |

Test Automation: Exploring Automation Case Studies in Agile Development by CA Technologies.

May 02, 2012 - (Free Research)
Read this article to hear from experts Dorothy Graham and Mark Fewster as they discuss the takeaways from 28 test automation case studies in agile application development. Learn how you can implement test automation in your organization quickly and easily. 
(EGUIDE) READ ABSTRACT |

SearchContentManagement eGuide: Best Practices for Selecting a Web Content Management Strategy by Percussion Software, Inc. (E-mail this company)

January 18, 2012 - (Free Research)
Read this e-guide from our editorial team to learn five key steps to successful web content management (WCM) strategies and how to select a WCM system. 
(EGUIDE) READ ABSTRACT |

Case Study: Storage Virtualisation at MittMedia by DataCore Software Corporation

February 23, 2012 - (Free Research)
Check out this case study to discover how MittMedia was able to consolidate their operations and today utilize only two data centers. Learn about the technologies the company implemented in order to keep IT running smoothly during this process, discover the upgrades MittMedia made to their virtual servers and more. 
(CASE STUDY) READ ABSTRACT |

Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow by Esker Inc.

July 13, 2009 - (Free Research)
Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings. 
(CASE STUDY) READ ABSTRACT |

About T-Mobile USA by Jive Software

June 20, 2013 - (Free Research)
Find out in this case study how a social business platform enabled T-mobile to consolidate and centralize information about products, services, pricing, policies and troubleshooting, enabling sales reps to better utilize their time. 
(CASE STUDY) READ ABSTRACT |

Stand and Be Heard by Iron Mountain

September 19, 2013 - (Free Research)
The purpose of this article is not to shed light on significant advancements in the field of records and information management, but rather help highlight some of the most common and not so common records concerns that should be considered when transferring or acquiring a large MSR portfolio. 
(WHITE PAPER) READ ABSTRACT |

Reaping the Benefits of Business Agility with Cloud Computing: Real-World Profiles by VMware, Inc.

August 01, 2013 - (Free Research)
Not every cloud fits every organization, but a well-employed cloud can mean serious cost reductions and significantly increased business agility. Learn how cloud computing platform implementation drives business agility in a number of real-world case studies detailed in the following article. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE)

Webcast: BDIG Overview by IBM

September 11, 2013 - (Free Research)
Subscribe today for exclusive access to the latest video content, articles, updates, and white papers from your industry experts and have the opportunity to speak with an IBM representative. Welcome to the community. 
(WEBCAST) READ ABSTRACT |

HP receives ComputerWoche’s Big Data Award by Hewlett-Packard Limited

October 16, 2013 - (Free Research)
With so many big data options on the market today, finding the one that leads to business success is no small task. This article introduces a big data strategy recognized in a recent "Best of Big Data" competition – read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Information Governance & Compliance by RSD

October 03, 2011 - (Free Research)
Access this exclusive newsletter on best practices and tips of information governance with articles from leaders in enterprise technology. 
(NEWSLETTER) READ ABSTRACT |

Confused.com case study by Sitecore

July 25, 2013 - (Free Research)
Confused.com, a fast growing comparison website for insurance products in the UK, was outgrowing their legacy content management system (CMS). In this brief case study, discover how Confused.com implemented a web content management (WCM) technology in order to allow their entire team to easily make proactive and responsive changes to their site. 
(CASE STUDY) READ ABSTRACT |

LaRue County High School is Improving Student Engagement and Teacher Satisfaction by Dell, Inc.

December 14, 2011 - (Free Research)
Read this case study to learn why LaRue County High School in Kentucky deployed a Dell Latitude netbook running Windows 7 to each of its 760 students and was aided by Dell Professional Learning Services, which helped the teachers bring to life a 21st-century learning environment that integrated netbooks into the curriculum on a daily basis. 
(CASE STUDY) READ ABSTRACT |

Watch ECi M1 Manufacturing ERP Demo by ECi Software Solutions - M1 ERP System for Manufacturers

December 08, 2010 - (Free Research)
You will also have access to M1’s ERP software brochure, an article on how to streamline your manufacturing operations with ERP software, a tax incentive brochure, as well as case studies of how ECi M1 ERP software helps manufacturing companies to reduce operational costs and become more efficient in managing their production processes. 
(VIDEOCAST) READ ABSTRACT |

Information Security Magazine – December 2010: Understanding the Data Accountability and Trust Act by Information Security Magazine

December 09, 2010 - (Free Research)
This month’s issue of Information Security magazine takes you deep inside the Data Accountability And Trust Act (DATA), pending legislation that could reshape the national privacy landscape and impact the way enterprises and midmarket companies architect their security operations. 
(EZINE)

CPO Rising 2011 -- The State of Spend Analysis by SAP America, Inc.

September 30, 2011 - (Free Research)
Companies that can move high percentages of their spend into managed scenarios will reap much larger returns. This article discusses the importance of visibility in bringing more spend under management, and the types of outcomes one can expect from a strong spend analysis program. 
(WHITE PAPER) READ ABSTRACT |

Protecting against modern password cracking by ComputerWeekly.com

April 24, 2013 - (Free Research)
This article in our Royal Holloway Security Thesis series explains just how insecure passwords are and offers advice on alternative methods of security. 
(ESSENTIAL GUIDE) READ ABSTRACT |

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