Articles About Automated Call White Papers, Articles About Automated Call Software, Articles About Automated Call Research, Hardware and Services

Rebroadcast IBM Watson and Medical Records Text Analytics by IBM

March 16, 2012 - (Free Research)

No, IBM is not going on the game show circuit, but IBM will make Watson’s full human language understanding deep question and answer system (DeepQA) available to healthcare in the near future for many use cases benefiting providers and payers.

(WEBCAST)

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What Upper Management Should Know About Managing Software Testing Processes by Micro Focus

May 02, 2012 - (Free Research)

Read this expert article to discover exactly what your managers needs to know about software testing. Find tips on how to make processes run more smoothly and ways to make sense of large quantities of data to make the most informed decisions possible.

(EGUIDE)

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Tip Guide: Agile Problem Areas that Pain Developers and Testers by CollabNet

April 17, 2012 - (Free Research)

Read this expert article to learn about common challenges that developers and testers face when it comes to Agile methodology. Compare your Agile pain points to those of other development teams and discover the best way to overcome them.

(EGUIDE)

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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)

In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.

(EZINE)

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How to Dramatically Speed Accounting and Business Processes by Exact Software

March 20, 2012 - (Free Research)

This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.

(CASE STUDY)

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BI Trends and Strategies E-Zine Issue 1 by SearchBusinessAnalytics

January 27, 2012 - (Free Research)

The inaugural issue of BI Trends & Strategies offers sound advice to help you in ensuring your organization is on track to keep up with the rapidly changing landscape of BI and analytics. In this issue, readers will learn about a big data definition and the impact it will have on BI and data warehousing, agile development methodology and more.

(EZINE)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 04, 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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Test Automation: Exploring Automation Case Studies in Agile Development by Micro Focus

May 02, 2012 - (Free Research)

Read this article to hear from experts Dorothy Graham and Mark Fewster as they discuss the takeaways from 28 test automation case studies in agile application development. Learn how you can implement test automation in your organization quickly and easily.

(EGUIDE)

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Gartner: Deploying iPads on the corporate network by ComputerWeekly.com

March 16, 2012 - (Free Research)

Tim Zimmerman, Gartner research director offers some practical advice to organisations wanted to use iPads on their corporate wireless networks.

(ANALYST BRIEF)

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Top 10 Things You Should Know About IBM Cognos 10 for Business Analytics by IBM

January 24, 2012 - (Free Research)

Query performance three times faster is just one item in this top-10 list from the analysts at Enterprise Management Associates (EMA). Download this article to read the full top 10 and learn why Cognos 10 holds "strong value for upgrading customers and prospects."

(WHITE PAPER)

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E-Guide: Chapter 2: Enterprise-Class Disk Array Purchase Considerations by Quantum Corporation

February 09, 2010 - (Free Research)

This chapter from the SearchDataBackup.com Backup best practices guide explores the key backup technologies in today’s storage environment. This article identifies specific points of interest for disk backup. Download this chapter to learn all about disk storage as well as specific considerations of enterprise-class disk arrays to keep in mind.

(EGUIDE)

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SearchDataBackup VMware Backup Tutorial by Quantum Corporation

August 01, 2009 - (Free Research)

Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more.

(EGUIDE)

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

SQL Server Insider E-Zine - Volume 2 by SearchSQLServer.com

May 24, 2012 - (Free Research)

Are you going to upgrade to SQL Server 2012? This edition of SQL Server Insider sets out to help you decide whether the investment is worth it or not. Read this edition to learn if several IT pros are going to upgrade and why, how this release will affect the database marketplace and pros and cons of actually upgrading.

(EZINE)

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Building the Contact Center of the Future by inContact

May 15, 2012 - (Free Research)

This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.

(WHITE PAPER)

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Building blocks for data center DNA by Dell, Inc. and Intel

April 25, 2011 - (Free Research)

By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more.

(WHITE PAPER)

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Top 10 Virtualization Tools by Dell, Inc. and Intel

March 07, 2012 - (Free Research)

This article covers the top 10 tools available to help make virtualization management easier.

(TECHNICAL ARTICLE)

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The Strategic Supplier Mandate: Three Principles to Deliver Transparency Across the Supply Base by SAP America, Inc.

March 31, 2012 - (Free Research)

Read this article to discover the three supplier management initiatives that have helped market-leading procurement organizations drive innovation, increase productivity and mitigate risk.

(WHITE PAPER)

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Lights Out in a Citrix Environment by CCSS

March 30, 2012 - (Free Research)

Access this essential resource to discover how QMessage Monitor, a message monitoring system, helped one organization complete critical processing tasks on time, eliminating the need for manual monitoring and avoiding costly downtime.

(WHITE PAPER)

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SQL Server 2008 Upgrade Series: Virtualization by Dell, Inc. and Intel

November 20, 2009 - (Free Research)

If you're a small or mid-sized business thinking about virtualization, particularly in the world of Microsoft, it makes sense to upgrade your database servers as well. This article explains why to upgrade and provides several examples of companies that have successfully made the move.

(TECHNICAL ARTICLE)

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Cloud Development Digest Issue 1 by TheServerSide.com

February 23, 2012 - (Free Research)

This first issue of Cloud Development Digest, geared for Java developers, features the following three articles: "Java Platform as a Service Providers Vie for Developers’ Affection," "Cloud Architecture Key to Leveraging Cloud-Based Services," and "IaaS Management Tools and Test Cycles in the Cloud."

(EZINE)

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Learning Computing: Why object orientated programming works. by ComputerWeekly.com

January 05, 2012 - (Free Research)

Programming is a journey between the real world and a computer. This article explains why object orientation is currently the best way we have of making the journey.

(JOURNAL ARTICLE)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

New eGuide: How to Fully Protect Your Storage Environment by Quantum Corporation

January 2008 - (Free Research)

Storage systems are severely susceptible to attack and it is time for organizations to rethink their security tactics. Read this eGuide to learn about concepts regarding storage security and solutions like encryption that can help defend against attack.

(WHITE PAPER)

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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

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