The promise of creating value by harnessing collective activities is attractingorganisations to technology that connects employees, engages customers and partners inconversation, or boosts their R&D through crowdsourcing initiatives. 

Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data. 

The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors. 

This edition of BI Trends & Strategies features a lead article by SearchCIO.com's Linda Tucci, who offers a helping hand in the quest to dismantle the dreaded data silo. The second piece outlines mobile BI, including a reference to Apple's iPad, and the final article delves into the world of performance management. 

<p>This e-guide features editorial articles with insight from IT industry consultants and technology professionals on the importance of data quality as well as advice for ensuring a successful program.</p> 

With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 

Master data management (MDM) tools are on the rise as more companies look toward ways to solve all their data needs through one system. This expert e-guide from our editorial team features two articles with exceptional insight on what vendors and trends are prevailing in the current MDM market. 

E-sellers must personalize their customer interactions. Recent studies show that personalization is a highly effective method for increasing consumer lifetime value for online sellers. It can have a direct and positive impact on the core metrics that make up e-commerce success: loyalty, conversion, retention, and average order size. 

Philip Dawson, Gartner VP offers best practice advice for organisations looking to virtualise their IT infrastructure. 

This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn. 

The inaugural issue of BI Trends & Strategies offers sound advice to help you in ensuring your organization is on track to keep up with the rapidly changing landscape of BI and analytics. In this issue, readers will learn about a big data definition and the impact it will have on BI and data warehousing, agile development methodology and more. 

This paper discusses the improved functions of portals, specifically SAP NetWeaver, and how you can make the most of them within the enterprise.