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The Evolving Role of the Business Analyst by IBM

June 03, 2008 - (Free Research)
With the advent of Service-Oriented Architecture (SOA), the business analyst now has to think about issues such as IT services and how to define business logic as rules for easier and faster change cycles. Thus, a new position called the business rules analyst has emerged. This article will examine the role of this new star in the business world. 
(TECHNICAL ARTICLE) READ ABSTRACT |

Information Security Magazine – December 2010: Understanding the Data Accountability and Trust Act by Information Security Magazine

December 09, 2010 - (Free Research)
This month’s issue of Information Security magazine takes you deep inside the Data Accountability And Trust Act (DATA), pending legislation that could reshape the national privacy landscape and impact the way enterprises and midmarket companies architect their security operations. 
(EZINE)

Customer Experience Exchange, Issue 7 by SearchCRM

November 13, 2012 - (Free Research)
This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more. 
(EZINE) READ ABSTRACT |

Selecting an ERP Solution: A Guide by Infor

November 2008 - (Free Research)
This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company. 
(WHITE PAPER) READ ABSTRACT |

Automation in ALM: The Changing World of Test, Thanks to Automation by Hewlett-Packard Company

February 2012 - (Free Research)
Read this e-book to discover a series of expert articles covering: six tips for selecting automated test tools for Agile development; when it's appropriate to automate testing and best practices for implementation; the important role of automated UI testing in exploratory testing; and how automation is changing the role of the software tester. 
(EBOOK)

Skills Needed in Extracting Value from Big Data Projects by HP & Intel®

January 2013 - (Free Research)
While the technologies available for big data are important, it's critical to make sure you have the right people with the right skills and experience to successfully leverage big data analytics tools. Inside, take a realistic look at what to plan for and examine the key skill sets and roles that should be a part of your big data analytics plan. 
(EGUIDE) READ ABSTRACT |

Videoconferencing Adoption by SMBs-- The Next Big Thing by Polycom, Inc.

February 2009 - (Free Research)
As companies look for ways to survive during a tough economy, small and medium sized businesses are discovering the benefits of virtual collaboration through video conferencing. And now, advances in technology and price are accelerating this trend. 
(WHITE PAPER) READ ABSTRACT |

Collaboration in Agile development: Requirements analysis is a team effort by Micro Focus

May 2012 - (Free Research)
Agile development roles are no longer set in stone. The most successful and efficient teams work together, each adding their own perspective. This featured article uncovers why testers should participate in requirement analysis and how organizations are getting their whole team more involved in Agile projects. 
(EGUIDE) READ ABSTRACT |

IT matters again by ComputerWeekly.com

December 2011 - (Free Research)
This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn. 
(IT BRIEFING) READ ABSTRACT |

Customer Experience Exchange E-Zine Issue 2 by SearchCRM

January 2012 - (Free Research)
This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. 
(EZINE)

Storage for Virtual Servers Essential Guide by SearchStorage.com

November 2012 - (Free Research)
Access this Storage Magazine Essential Guide to making storage and virtual servers work better together to get a grip on your virtual environment storage management. Access expert articles addressing storage and storage management for virtual servers, troubleshooting Hyper-V storage problems, choosing between Fibre Channel, iSCSI and NAS and more. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE)

Tip Guide: Analytics in dynamic case management: Strategies, tactics and expert insights by IBM

December 2011 - (Free Research)
This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this article, ebizQ contributor Alan Earls offers strategies and tactics for successfully combining dynamic case management (DCM) and analytics. 
(EGUIDE) READ ABSTRACT |

Your Business May Be Part of a Network - But Is It Truly Connected? by Crossgate

April 2010 - (Free Research)
Business networks are key to competitive advantage. How businesses connect and communicate with partners in their business networks is important in this global economy. This article offers suggestions and examples of how to avoid getting bogged down in maintaining a business partner network and instead focuses on a business’s key differentiators. 
(WHITE PAPER) READ ABSTRACT |

Sun's High Performance Computing Reference Architecture by Sun Microsystems, Inc.

April 2009 - (Free Research)
This Sun BluePrints article is designed to provide IT managers with a grounding in the basic products and technologies that comprise Suns' HPC Reference Architecture. Key components are highlighted along with typical uses, issues, and architectures of HPC systems. 
(WHITE PAPER) READ ABSTRACT |

Encryption in the cloud by ComputerWeekly.com

April 2014 - (Free Research)
This article in our Royal Holloway Information Security series assesses challenges of providing effective encryption to data stored in the cloud. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Sleeping Android: the danger of dormant permissions by ComputerWeekly.com

March 2013 - (Free Research)
This article in our Royal Holloway Information Security Thesis series explains how weaknesses in the Android platform could leave users open to exploitation or abuse. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Best Practices for Migrating to a New Service Desk Platform by Nimsoft, Inc.

July 2012 - (Free Research)
This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more. 
(WHITE PAPER) READ ABSTRACT |

Server Virtualization: Expert Overview of Costs, Trends and More by Dell, Inc.

November 2011 - (Free Research)
Understanding the costs and trends associated with server virtualization is very important, as well as understanding the role of virtual platforms for your business. 
(EGUIDE) READ ABSTRACT |

Private Cloud Computing E-Zine Volume 1: Private cloud computing as a business strategy by SearchDataCenter.com

February 2011 - (Free Research)
While many enterprises have moved to the private cloud model, have they adopted it entirely, and what are the roadblocks to getting there? In this inaugural edition of our Cloud Computing e-zine, we explore company strategies for private cloud adoption, some of the benefits of this model, and the challenges of a true private cloud infrastructure. 
(EZINE) READ ABSTRACT |

How to Bridge the Gap Between Business and Social Apps by ComputerWeekly.com

November 2010 - (Free Research)
The promise of creating value by harnessing collective activities is attracting organisations to technology that connects employees, engages customers and partners inconversation, or boosts their R&D through crowd-sourcing initiatives. 
(WHITE PAPER) READ ABSTRACT |

Gartner: HTML5 and the journey to the modern web by ComputerWeekly.com

July 2012 - (Free Research)
Gartner analysts explain what steps IT departments need to take to take advantage of HTML5 and why they need to act sooner rather than later. 
(ANALYST BRIEF) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Designing Artificial Intelligence for Games (part 2) by Intel Software Network

June 2009 - (Free Research)
This article gets dangerously close to real artificial intelligence (AI). All intelligent agents need to have a basic ability to perceive their environment and some means of navigating and moving within the world around them-be it real or otherwise. Read on to learn more about AI. 
(WHITE PAPER)

How to Give a Killer Presentation: Lessons from TED by Citrix Online Go To Meeting

June 2013 - (Free Research)
In this article, TED's curator describes the process that TED uses to prepare speakers for their presentations- suggestions that are helpful for presentations in any setting. 
(WHITE PAPER) READ ABSTRACT |

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